An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by GoliathDesign

They will respond to buyers' questions via email at support@goliathdesign.net.

Additional information from GoliathDesign:

We’re happy to help any customer who has a problem with one of our templates he purchased via email. Please contact us whenever you need professional help from the author of the theme, after looking through our help-center here, we’ll try to get back as soon as possible. Our average response time is 9 hours.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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