259 comments found

Hi, it may looks a little bit stupid but i cannot configure the social-buttons-links on the bottom of home page. By writing their links in the SimpleGreat Control Panel (under the voice “footer”) they just doesn’t appear. Any ideas?

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.dedalx.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

aselan Purchased

Hello,

how can I show category header + description on page like here: http://oc.dedalx.com/simplegreat/simplegreat1/index.php?route=product/category&path=20

I have description in admin for category but on store is not visible.

dedalx

Add category image.

sdelena Purchased

Hi!

I see an error in System>Error logs:

2014-06-17 8:34:26 – PHP Notice: Undefined variable: error in /home/homewood/public_html/catalog/view/theme/default/template/common/header.tpl on line 97

2014-06-17 9:18:24 – PHP Notice: Undefined index: rss_limit_item in /home/homewood/public_html/admin/view/template/module/pavblog/modules.tpl on line 58

Let me know whats wrong,

Sam

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.magniumthemes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Does the wordpress version of SimpleGreat have skins like it does in the Magento Version?

dedalx

Yes, and you even can create your own skins and Save/Load it. Check theme admin panel demo: http://oc.dedalx.com/simplegreat/simplegreat1/admin/index.php?route=module/simplegreat

Hello dedalx, for now I am considering buying your theme and support. Do you have requirements on hosting services? What features do you need or recomend to have when it comes in terms of instalation/configuring opencart? Can you make custom social media icon for the bottom bar? And where should i write you to discuss all these terms?

dedalx

Hi, OpenCart is simple engine and does not require any special features on server. However you can check that hosting support mb_strings PHP extension and allow you to set PHP option short_open_tags = ON. Theme have step by step installation documentation guide, that help you to install theme in 5 minutes, but if you can’t or need additional features you can use our services: http://magniumthemes.com/services/

Hello, I am in Envato and i saw SimpleGreat Theme. I would like to buy it but i saw one feature which i don like e.g. when i buy something, page goes automaticaly up. Can we change it manualy on the menu?

Best regards,

Sebastian

dedalx

Hello, we already unswered you in Facebook page. Please do not post the same question everywhere.

Hi team,

I just installed my prestashop Theme from SimplyGreat and I have the Sales, Articles and everything from the demo. I was wondering if there is any way to remove everything and start from scratch my site.

thanks a lot

dedalx

Hello, for support about PrestaShop theme version you should write here: http://themeforest.net/item/simplegreat-responsive-prestashop-16-theme/7989355/comments. You wrote in OpenCart item version.

Quick pre sale question: in Simple Great theme, there is a category for BLOG. Is this built in or do I need to purchase a module to make that work?

dedalx

Hello, blog module included for FREE with theme, you don’t need to purchase or download it separately. It provided with theme.

Is there an .sql file with which I could import your demo data?! Thank you!

dedalx

Hi, OpenCart does not have demo data feature.

hi

can you help here please ?

Does “simplegreat theme” allow multistore setups ?

When we use that template for the second store a php error shows on screen.

Parse error: syntax error, unexpected ‘endif’ (T_ENDIF) in C:\HostingSpaces\admin\blackknightsocial.com\wwwroot\bkstore\catalog\view\theme\simplegreat\template\common\header.tpl on line 196

I was checking the php sintaxis and seems to be ok, but not work for the second store, but works in the main store, and this has no sense can you help?

Default-user

i sent a ticket a few days ago and still no reply

i cannot find ticket number and opened new ticket to trace it and got reply that i exceeded the number of tickets :(

can you please reply ASAP

thanks

dedalx

Your ticket replied long time ago if you submitted it days ago. Use your ticket ID and email to check answer. You should never lost your ticket number, this was described when you submitted ticket. You must save ticket number after you sent it or write it in some safe place.
Say me your email that you used in ticket system and I can say you your ticket ID.

dedalx

And first of all your need to read FAQ, because your question about error before already answered in it. Please never submit tickets before you read all FAQ.

auscode Purchased

two problem found: 1) When setup category on the left hand size in product details page, the product details not fully displayed (not enough table width) like all the data displayed in a narrow coloum. 2) no matter which browser. If I load my test site with this them, first click on “quickview” of featured product is always failed. it is like loading forever.

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.magniumthemes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hi there,

currently work with a theme that gives us problems with this module: one page checkout BINGO made ??by the developer: http://www.opencart.com/index.php?route=extension/extension/info&extension_id=3922&path=5&filter_search=one%20page%20checkout

We are very interested in purchasing your module, but we would like to support this module, because we do not have the same problems again.

Thank you for your attention.

Greetings.

dedalx

Hello, we don’t provide support for not our extensions. You need to contact plugin developer.

Hello,

The Ticket website is not working :(

I have an problem with the Simplegreat Content Manager.

I use Dutch language, and i don’t see the module Simplegreat Content Manager.

Now i followed the instructions in the documentation, kopie the english language files over the dutch. but it doesn’t work, i also checked all the right in user groups. Can you please help me? i would like to change the promo box on my website.

Thank you very much!

Greats, Ben

dedalx

Hello, our support site work without any problem: http://support.magniumthemes.com/

Hello,

I am trying to add the product categories to the menu in appearance and none of them are showing for me to do it. Could you please tell me how to fix this.

Thanks,

Victor

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.magniumthemes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

bassbug Purchased

Hi

I see the theme doesn’t claim to support IE11.

Are there any known issues and are there plans to get these fixed?

Thanks

dedalx

IE9+ supported (this mean IE11 supported too).

Promo box on Home page does’t appear when resolution is lower than Tablet landscape (1024×768) Does anyone check this theme for responsive layout with promo box eanbled?

Default-user

The promo box fails also on developers live demo. Not nice !

dedalx

Promo box does not available in small screens, this is correct theme behaviour.

iccatoso Purchased

Hi, I’m using this theme with OpenStock and my default currency is Euro. In the product page, when I change the product color using the OpenStock select dropdown, the theme changes the price but not in the correct way… eg: right price to display: 50.00€. dispayed price: 5,000.00 without currency instead…

Could you please tell me how to fix this?

Thanks

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.magniumthemes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hi, I received an email regarding Slider Revolution security threat and that it needs to be updated however it’s part of your theme, how do I go about doing this? Can I email you so you can take a look?

Thank you!

samsn Purchased

Hi, i like your theme. Thinking about purchasing it but would like to know somethings first. I would be putting the currency symbol (which would be two letters) on the right, would that be a problem for the theme or would i need to put in some custom code for it?

dedalx

This is not problem I think because OpenCart allow you to change currency symbols and it position in Admin panel for any currency.

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