258 comments found

Hi, pre-purchase question: Will this theme also work with Prestashop? I am testing both Opencart and Prestashop as my two favorite cart systems. I really like your theme by the way.

dedalx

Themes for OpenCart (or any other platform) can’t form on PrestaShop (or any other platform). This is impossible. This theme for OpenCart only. OpenCart platform more good than PrestaShop and easy to use.

Ticket system is useless! It says I have tickets open, but I don’t have ticket numbers as they were filed ages ago. It says if you have lost your ticket number to file a new one, but it won’t let me file a new one.

When on non responsive the header doesn’t expand to fit screen on iPhone or when on tablet screen vertical. It pushes over to the left side.

Please help.

dedalx

Support offered only in ticket system. You should alsays use your existing ticket number (even if you used it year ago) if this is the same theme. If you losd your ticket number write your email address and I will say your ticket ID. You should always know your ticket ID and don’t loose it.

Hi dedalx,

Is it possible to keep the upper part of the shop (from top to the end of the slider) and just place a simple grid of products below that without any text or information (just pictures) like this Big Cartel shop did: http://tinyurl.com/oaaycv4

Thank you in advance

dedalx

You can add sale/special/bestsellers product grid to all homepage without show more button.

Hi Dedalx,

I really love your theme.. and I have a few pre-purchase questions. Will I be able to install these: 1. Indonesian bank payment extension (http://www.opencart.com/index.php?route=extension/extension/info&extension_id=3044&filter_search=mandiri) 2. Indonesian shipping method (http://www.opencart.com/index.php?route=extension/extension/info&extension_id=3224&filter_search=jne)

Looking forward for your reply.

Novita

dedalx

Hi, yes, you can install any additional payment and shipping extensions.

Hi, Dedalx!

First of all, GREAT WORK!!!

Before you ask, I can’t seem to find my purchase code on my downloads. So, as I can’t open a ticket, here goes my question…

I’m having a bit of a hard time trying to get the “Refine Search” show on the left column of the category pages. Thing you can give us a hand?

Here is what I’ve done so far: 1. Installed the Filters module; 2. Set the layout to category, position to left column, status to enabled and saved it (in Extensions > Modules > Filters) ; 3. Created a new filter group and filters (in Catalog > Filters); 4. Edited some products and added some filters in the “Links” tab.

And nothing happens. :( Could I be missing something? I’m using Brazilian Portuguese in the Admin, could it be the case that some file is missing from my translation? (as you mentioned in item B)6. in documentation file)

dedalx

Check this guide to obtain your code and submit ticket:

http://dedalx.com/faq/how-to-find-item-purchase-code/

Sorry, we don’t offer any support in comments.

WIPDesign

That’s embarrassing… Sorry! Opening the ticket right now. Thanks!

Hello. Im getting really worried seeing that after a week setting up my store, the item display for Safari and Ipad is wrong. All websites I checked from this comments page (including the demo) display product incorrectly. I see you state it is Safari compatible, Mr dedalx, so I hope you have a solution for this.

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Default-user

I filed a ticket yesterday. I´m Im still waiting…

dedalx

Ticket answering time 1-3 days.

Hi i have purchased this theme just wanted to know how to diable the zoom feature on the products. i would be greatly obliged if you would reply asap.

Thanks, Priyanka

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hi, I got error: Notice: Undefined variable: error in var/www/catalog/view/theme/default/template/common/header.tpl on line 97

I have opencart 1.5.6.1 installed. How to fix it? thank you

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hello -

I just bought your theme and I’ve installed everything on my local machine as instructed in your documentation all the way to Step C. Things look create however, I noticed that when I resize the browser (chrome & firefox), the site is not responsive.

Do you you have any tips to help?

Thank you.

Default-user

“Things look great*...” – edit above comment.

Hello -

Thanks for the quick reply. I will try the above and confirm.

Have a nice day.

Default-user

Hello again. The above worked, I simply enabled the Responsive feature.

However, I do have some styling issues with Product and the Revo Slider Image. It would help if I could send you some screenshot – what email can I reach you?

Thank you.

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hi there,

I noticed in one of your comments you mentioned that videos on sliders do work, however when you click play, the slider moves on to the next while the video is playing. Is there a way to stop the slider if the video is playing?

dedalx

You can disable slider autoplay in theme settings.

Default-user

But that would stop the autoplay in general—is there a way to have it autoplay, but when a user starts viewing the video, it pauses the slider?

dedalx

This is not possible.

Hi, pre-purchase question:

Can I add catefory module on main page in left sidebar? This theme support sidebars on main page?

dedalx

Unfortunately this is not possible. Theme design and layout does not allow it.

Angur

Thx for rapid reply. I will do this by hardcore editing tpl file. Not so good desition, but it will works

dedalx

You don’t need to edit tpl files, you can add sidebars like on all other pages. But it will look not nice because homepage layout not designed for this. You just need to edit CSS styles for homepage to change it margins/padding to fit your columns nice.

Can i view demo of Catalog mode?

dedalx

In catalog mode all cart buttons, cart, checkout, etc will be hided everywhere.

Hello,

I contacted themepunch to get a small bug fixed, and they said to contact you to get the latest version of revo slider, the problem is that when i use my site on android, the buttons in the revo slider doesnt take me to the url.

thanks

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hello, Just bought the theme and I love it. Now, is there a way to put pictures in the header? Also, can I change the height of the header? Thanks

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

is this theme compatible with this plugin?

http://www.visser.com.au/plugins/store-exporter/

(sorry, i have bought a few themes already only to discover my plugins dont work with it)

dedalx

We don’t provide support for not our plugins, ask plugin developer.

does the slider support multi-language? we need that because we can’t only show english for all european countries …

thanks in adavance! :)

dedalx

Yes, you can use different slides for different languages.

Hello Good theme, I love everything about it.

I do have a problem however. I need to change the fonts to Arapey Italic. Which would work, except for the fact that this line: echo html_entity_decode($this->config->get(‘simplegreat_custom_css’)); (I presume that’s the line which loads the custom css)

gives me: font-family:”Arapey”;

font-style: italic
text-transform: uppercase;

Note the missing ; after font-style: italic Of course the browser renders it as font-style: italic text-transform: uppercase; => invalid property value. What do I do?

dedalx

Thanks we will fix this. You can add custom CSS for body: body { font-style: italic; }

Default-user

Made some tests to see some combinations of settings and this is what I get for the moment:

If I add

font-style: italic;

in stylesheet.css

1. it works and all the body text is italics, unless overridden either by way of css classes or by javascript functions in the template itself.

2. however, if I choose a regular font for the header right now, it would not matter, the

body { font-style: italic; }

directive is not overridden by the theme options set in the admin panel.

It will take a little bit of tweaking to make it work the way I want it, but I’m sure I’ll get there :)

In any case thanks for your fast response and congrats for the theme, it’s really awesome!

dedalx

if you want to override something use this: body { font-style: italic!important; }

I have a few questions:

can products be imported/modified in bulks? does it support SSL? does it support google maps in Contact area? does it send automatic email when order is placed? thank you.

dedalx

Hello,
1) Yes, OpenCart have backup/restore feature to move products from another opencart and you can find and install some extensions for product import (from XLS/XML, etc).
2) OpenCart support SSL/HTTPS
3) You can add any content to this area
4) Of cource OpenCart send auto emails for different user actions as any other shops (orders, registration, etc).

Default-user

thank you for your fast response. appreciated.

I have installed the theme on opencart 1.5.6 and I do not see the Simplegreat Theme Administration under Modules. I went through all my shop language files and installed the simplegreat.php theme under ENGLISH language.

Please advise what I should do next.

i do see the “welcome”, as I saw that you instructed people this is the same thing. However, it asks me to add modules under that – doesn’t come with any pre-populated options.

Thank you!

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Could the white font in the slider be changed to other colors?

dedalx

This is sample image with text, you can use any other color and images.

by
by
by
by
by
by