1516 comments found

Hi have already purchased and setup SimpleKey WP theme on one site. Now i want to duplicate the site on another domain. Do i have to re-purchase the theme? If so, once i duplicate site on another domain – how will i get license approval?

Note – i don’t want to purchase and download the them and do all the setup once again… rather i will just duplicate the site on another domain and get the license if needed.

Please let me know.

ThemeVan

Hi, one regular license per site (project), it means you can only use this theme for one site, if you want to use it in another site, you need to purchase regular license again, whatever how to setup another site.

Only when the buyer purchased extend license, he can use this theme for multiple site, .

Thanks

Sure… i’ll purchase the theme… however have made custom setting to existing site and would like to retain same. So i was thinking of copying existing site and create new one. So my question is, after i purchase the license, how can is update new license # or something to new site?

Also, is there a way to speed up the loading for the site, currently it takes upto – 7-8 seconds.

ThemeVan

Hi

Did you mean add the phone numbers above the LOGO like this screenshot https://www.dropbox.com/s/81ucy6b777sdbu2/simplekey-tel.jpg?dl=0 ?

Thanks

Default-user

Exactly….... i want to add phone # exactly like that

ThemeVan

Hi

Please try to add the following custom js code into “Simplekey options > Additionals > footer code”

<script type="text/javascript">
jQuery(document).ready(function($){
    $('#top > .wrapper').prepend('<div style="float:left;z-index: 10;margin-top: 30px;position: relative;color: #fff;">Your telphone number</div>');
});
</script>

Just replace “Your telphone number” to your content.

Thanks

Hello,

I'm having an issue with the Portfolios shortcodes. One category won't show up and it won't show up as random. I have 3 categories I want to show. Fashion, Life, People. The images are loaded. I could see Fashion when I first loaded them but after loading Life and People categories it stopped showing up. Also won't show up as random.
number=12 category="fashion,life,people" intro=1 col=3 orderby="rand" ajax=0 lightbox=1]

website is www.kennymorrison.com Can you please take a look?

ThemeVan

Hi

I received your email. Just reply the solution here.

After you use tab to instead of isotope filter, you should edit jquery.simplekey.js which is under JS folder, find the following code

$('.portfolios').isotope({ 
              itemSelector: '.portfolio-item',
              animationEngine: 'best-available',
              filter: "*" 
         });

Change it to

$('.portfolios').isotope({ 
              itemSelector: '.portfolio-item',
             // animationEngine: 'best-available',
              filter: "*" 
         }); 

Then, when you click 2nd tab, the images will displayed as normal.

Thanks

hopandjaunt

Thanks that worked! One more question. Now that I got that up and running I notice that when you click on the images (set to lightbox) no image comes up. Only the 1st portfolio image under “fashion” brings up another grid which then you can click on. It’s affected the other normal portfolio on the bottom of the page. Can you please take a look?

ThemeVan

I‘m not quite understand.

I just opened your website, scroll down to the PHOTOGRAPHY section, click the first portfolio thumbnail, then it looks normal like https://www.dropbox.com/s/fuzo5acewe80m8k/20140911121345.jpg?dl=0

Then, I tried to clicked the second portfolio thumbnail, there’s no images. Did you mean this problem?

If so, it looks you haven’t uploaded the images to those post? You must upload the pictures to the current post, then the images will appear as normal.

Thanks

Leeena Purchased

Hey :)

1. Can you tell me how to stop the hover effect when my mouse curser is over an image. ? The moment i open the image with a mouse click it only shows the picture on a blank black site. I want the image to be fix and that no action starts when i click on it.

2. I want to create a price list that looks like the list options but without the style elements because none of them fits to a price list. Is there a way to make them invisible on this certain page.

3. Can i change the color of the list style element start oder add a new symbol easily?

Thank you!

ThemeVan

Hi

1. I found you have add the link to the image, that’s why when you click the image, it will show the large image. Just edit those page, remove the image link in your editor.

2. I’m not quite understand your question, Is it possible to tell me more details with screenshot?

3. I think you have to edit the element image file to change the color. For example, edit this file http://www.autoteile-reifen-schulz.com/wp-content/themes/simplekey/functions/images/check.png in photoshop,

Thanks

Default-user
Leeena Purchased

Thank you :)

You helped a lot! Your answer to 3. led me to the solution about my question 2.

ThemeVan

You’re welcome!

Im attempting to add my own logo to the menu but when I click insert to post and go to the homepage its still the simplekey logo??

can I not overwrite the demo content thats there?

its nine03media.com/nine03

boxe Purchased

Captcha is showing a broken image where it should show 4 character code. browser inspector is pointing to van_captcha.php?rand=~ returning 404. It might have to do something with permissions. Can you advise which folder the image is cached/saved and what permission it should have? Thank you

ThemeVan

Hi

The folder is ”/wp-content/themes/simplekey/functions/captcha”, also, make sure your server is support “imagejpeg”

Thanks

Default-user
boxe Purchased

How to check the server supports imagejpeg? I am struggling to solve this, my hosting provider said the permissions are all correct? Also the contact form at the bottom responds extremely slowly. Can you please have a look at the website i z b a .com.au and advise?

Hello,

I’m trying to change I think its the h2 and p in the website services section. trying to do julius sans for the entire website.

Is there a way to edit them? change the font and size etc?

thanks

Default-user

sorry forgot to add the url – nine03media.com/nine03

ThemeVan

Hi

Try to add the following custom CSS into “Simplekey options > Additionals > Additional code”

<style type="text/css">
.config .item h2{font-size:15px;font-family:"Your Font Name";}
.config .item p{font-size:12px;font-family:"Your Font Name";;}
</style>

Please change the font-size and font-family to yours.

Thanks

How can I add a search box on the right side of the social media icons in the header?

ThemeVan

Hi

I think you have to customize header.php, I can only provide you a general solution, because we don’t provide the customization service.

You need to place the <?php get_search_form();?> function at the right side of social icon function van_social();)

I think after you add the search form, you also have to add some your custom CSS to adjust the form position or style.

Thanks

How do I change the words “Archive for Blog” can you tell me where to go to change this.

ThemeVan

Hi

Go to “Posts > Categories”, edit the blog category, then just add your own custom title into “Special head title” field.

Thanks

dstclair Purchased

Can’t install! Here is the message I am getting: The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.

Please help!

ThemeVan

Hi

Please make sure you have uploaded the correct zip file, it must be the installable zip file called simplekey.zip. don’t upload the main zip file.

Thanks

ThemeVan

If you still can’t figure it out, please send me your link and wp login details via my profile page, I will help you to install it.

Thanks

Default-user
dstclair Purchased

Got it, thanks so much.

Hi! I’ve got a few questions for you.

1. I’m going to remove my footer menu. After doing that, how can I centre the copyright info in the footer?

2. On tablet, the featured image for each portfolio post resizes to fit the screen. But as a result, the portfolio excerpt is cut off when you hover over the image. So is there a way to hide the excerpt (but only on tablet)?

3. I’m having a problem with my scroll bar. When I move the cursor to the right side of the screen, it does not appear. But on your demo, it does. I mentioned this issue to you a couple of months ago and forgot about it! You said to send my wp login details to you. Are you still happy to have a look at this for me?

Thanks!

ThemeVan

Not sure whether the other thing affect on the button position or not. I tried the same way on my demo site, the button is absolutely centered.

Maybe you can adjust it by margin-left…

Thanks

Default-user

I’ve sent you my wp login details so you can look at the scroll bar issue. Thanks!

Also, I’ve removed the other CSS I’ve put in, but still the Submit button does not centre perfectly. Not sure what the problem is there.

ThemeVan

Replied you via email.

The button is already centered, that’s because the form is a little right moved. So you can add the following CSS

#contactForm{overflow:hidden;}

Hi,

Ive installed the theme and the sample data but the sider at the top isn’t showing up under the navigation bar.

How do I get it to show up?

Thanks.

ThemeVan

I found there’s no “home” class name within the body tag. The correct is

<body class="home blog wpb-js-composer js-comp-ver-4.0.3 vc_responsive">

but yours is

<body class="blog wpb-js-composer js-comp-ver-4.0.3 vc_responsive">

I’m not quite sure it’s caused by any third-party plugin or not. Could you send me your wp login details via my profile page?

Thanks

Default-user

There you go. Just sent them

ThemeVan

Fixed.

Just go to “Settings > Reading > Front page displays > Posts page”, you should leave this option empty.

Thanks

Gozmafy Purchased

Hi, I’m having a problem with the Blog post Shortcode as a “Grid”. Unlike Post list or regular blog/category archives, it does not use the Excerpts, rather it pulls directly from the main post content. Please how can I fix this?

ThemeVan

Hi

Could you tell me your link?

Also, you can try to insert more tag into the post content to separate the content or set the post excerpt text manually.

Thanks!

Hi there,

I have emailed you but thought I will put on here aswell

Hi there,

Is there anyway to display {loadposition} modules?

Here is the link

http://114.23.32.240/~wwwofeeco/web2/

I want to be able to under What We Do and under each individual area have loadposition modules.

I want to have the loadposition located in articles associated with the Last Works articles.

Thanks

ThemeVan

Sorry, I’m not sure what’s mean about load position?

Also, hope you can ask question with buyer’s account.

Thanks.

tash27 Purchased

Hey there, Just having some trouble with the gallery option for the portfolios. i have installed and activated the Metabox gallery plugin but im still not getting the option for the gallery when i go into the portfolios. Am i missing a step? Thank you.

Default-user
tash27 Purchased

No matter! i found the updated version of the Metabox gallery in the forum :)

ThemeVan

Great!

I am getting an error in my error logs, as of July, that says:

PHP Deprecated: Function eregi() is deprecated in /wp-content/themes/simplekey/content-contactform.php on line 27

And line 27 appears to be

} else if (!eregi(“^[A-Z0-9. ]@[A-Z0-9. ]\.[A-Z]{2,4}$”, trim($_POST[‘email’]))) {

Can you help & supply the fix? What is this and why did it creep up all of the sudden after many months of no such error?

ThemeVan

OK, I have replied you again.

New pattern as below
}else if (!preg_match("/^[A-Z0-9._%-]+@[A-Z0-9._%-]+\.[A-Z]{2,4}$/i", trim($_POST['email']))) {
LockedNLoaded

ok, on a few quick tests, this seems to have solved the error. Apparently, the server updated it’s php version and so this happens now.

ThemeVan

Yes, I know. PHP5.3.x deprecate eregi()

by
by
by
by
by
by