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Hi, how can I open infobox link in a new window, a tried to use openin=”_blank” or target=_blank”, but it is not working?
Please take a look at this post for solution: http://goo.gl/4C0XK0
Thanks, I have purchase code, registered on support site, but paying 41,30$ for one simple answer is too much, so bye, rated 1
Are updates included with the purchase? I have version 2.11, how can I upgrade to the most recent version?
The latest version of the theme can be found at the Download page of your Themeforest account.
You can also watch our video tutorial on how to update: http://goo.gl/RUSGdR
hi sorry but i have updated my wordpress and also uploaded the updated simple mag theme of 4.2 but the slider is still not working!
Hi mahryska, installing version 4.2 fixes all issues. If you still experience any issues most probably it’s a cache thing. Clear your browser cache and if you have a caching plugin, clear it’s cache as well.
Hello! Could you please tell how update from version 3.0.2 to 4.2?
Simply delete your current theme via the Appearances -> Themes, and then install the new version. You won’t lose your theme settings upon updating.
Thanks! But how and where I get a new version? I should download it?
The theme is located in “Downloads” page of your Themeforest account.
When you click on download button, you can choose “Installable WordPress file Only”, no need to download all the package, then use this ZIP via the WordPress dashboard.
ok, thanks! hope everything will be fine
hello once again! i just reupload theme very easily – thank you! one question: if I click on category or tag – how can I make a page with the all posts with this category or tag daisplayed with images? right now it’s only text
It’s odd. Please try updating the category, it might fix the issue.
I did the update and now the white space between the header logo and the navigation bar is back. Can you please advise?
Hi there, I purchased extended support and it still isn’t allowing me to get to the forums. Its been a while and still nothing. Can you please help!
Hi, i see you have opened a new topic on the forum. Cheers!
I’m trying to add a full width section but I can only do that if I use Window Width instead Site Width, but doing that all the page gets full width, and I just want a section to be full width.
Is it possible to do this?
Sorry, not sure I understand what do you mean by saying all the page gets full width.
Here is an example of how it should look:
One section can be full width, and the next section under it can be site width
OK, got it.
Some questions though..
- How to change the height of that section and add a background color?
- How to remove the parallax effect and make the background image centered and no resize to window
If you have support questions about the theme features, bugs or to help setup your theme, please use our support forum at http://www.themesindep.com/support
I wish I could use that… but I have bought the theme, and CANNOT use the forum…
When you purchase a theme here at the Themeforest, you receive 6 months of free support.
When those 6 months have expired, you can renew your support subscription for another 6 or 12 months at a designated fee.
So sad to hear that…
I will not pay for “the same template” again.
Thanks anyway. :\
I have a few questions before I buy this beautifull theme. Is it possible to make a infinite scroll homepage with 4 collums width? And how does it work with ads between the posts? Are they moving when you post a new post or does ads have a standard place were they will be shown.
I would like to hear from you.
Hi D. Bolk, thank you for your feedback.
1. Infinite scroll is not currently a supported feature.
2. You decide after which post the ad will appear and it will always stay on the same place even after you add or delete posts.
Shortcodes like dropcap are showing up in the author box in the first paragraph of the article under “more from this author”
Hi estonestreet, sorry not really understand what do you mean.
On a post, in the author credit area, on the right where you see another article by this author, that article has a headline and beneath it the beginning of that article’s text. The theme’s shortcodes are appearing in that text, so for example the text will begin with a dropcap shortcode etc.
Unfortunately this text does not support drop cap.
You’re misreading what I wrote. I don’t want a drop cap to show there. The problem is that the code itself, which the post starts with, is automatically showing up there. What would actually be ideal is if you used the Excerpt. Using the Excerpt would be consistent with how other post previews work.
...and it isn’t just the dropcap code showing up, it’s any code. For example “Play Imagine while reading this. [separator type=”thin”] I was born a…” will show in the preview. Again, using the Excerpt would be much better.
Without seeing your site can’t tell you the exact reason, but most probably the shortcodes plugin is deactivated OR there is an unclosed bracket of one of the shortcodes nside the editor.
The plugin is active. And the issue happens on multiple post previews for different authors, so it’s a systematic problem, not isolated to one particular post. You can see it here: https://theleft.co/education-work-information-age/
Change get_the_content to get_the_excerpt in author-box.php. The file can be found under Appearance -> Editor.
Please note that we provide support only via our support forum http://www.themesindep.com/support
Works. Awesome. Thanks!
On my posts, all two of them, I am getting a 404 error when on frontend trying to view. Permalinks are identical and not sure why, I would have thought they would be specific to each post. Here is the permalink:
1) why am I getting these errors, 2) should I be and can I edit the permalink to be specific to each posts or is that only with a content page?
Also, can you lead me to where I can read the difference in using posts vs page?
Sometimes there is a need to flush the permalinks in WordPress.
Navigate to Settings -> Permalinks,
set to Plain and save,
then set to what you had before and save again.
You can read about the difference between the posts and pages at https://goo.gl/0nzZEv
Pre-purchase question: Current version of Worpress is 4.5.2, and this theme is compatible with 4.5 only. Will this theme work currently anyway with the 4.5.2 Wordpress Version?
Someone told me that the page composer is not working with the current wordpress version – is that right?
Thanks for a quick answer!
Hi tc6060, thank you for your interest in our theme.
1. The theme is compatible with the current version 4.5.2
2. No, it’s not correct, the Page Composer is working ok.
I just paid for another 6 months of support and when I go to add a ticket on ThemesIndep and I put in my purchase code, it says that someone else has that code. How do I fix this – I need support help. Thnx!!
Please verify that you have a correct purchase id. Navigate to Downloads page of your account, click on the Download button and then click on the last, 4th, option. After the txt file is downloaded open the file and “Item Purchase Code”. Copy the code and open a new account at our support center.
I see questions about your site “Kitchen Design Network” asked by another user: Infinitum. Perhaps you can contact this person.
what are the recommended image sizes for this theme?
Please open a new topic at our support center http://www.themesindep.com/support
I am trying to upload mail chimp popup code to Header and Footer Plugin to add the Subscribe Pop up. But every time i upload the code it disables the main page slider as well all the post images in the home page. Please advice.
It can happen because of three reasons:
1. You are not copying the code correctly.
2. You are not placing it in the right place.
Please open a new topic at our support center and provide us more info about it. Where are you placing the code? What code is it?
Okay thank you
The instagram logo in the theme needs to be updated to the new instagram logo that was launched a couple weeks ago. Thanks.
Sure, thank you.
Need to fix a couple of things.
1. The favicon of our website has disappeared and I don’t find a spot where I can reupload it.
2. The slides in the homepage slider aren’t moving by itself and I have tried fixing this a couple of months ago finally giving up not getting the right fix. Would like to fix both of these this time around Looking forward for your reply! Cheers
I will start with the second question: Please update your theme version to the latest one, which is 4.2
As the favicon is a WordPress core functionality, we decided to move it to WordPress customizer that you can find under
Appearance -> Customize -> Site Identity -> Site Icon
how to remove the page title section from pages please?
Please have a look at this post: http://goo.gl/CTzsNv
When disabling the sidebar for posts, is there any way to make the posts width larger? I would like the posts to be as wide as the post section and sidebar combined.
If I purchase support, is this something I could get help with?
There is a solution posted on this thread http://goo.gl/j4oK0i of our support forum, which can be accessed by registering and providing your support license code.
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