153 comments found

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
jig4ev04 Purchased

Hi,

For which mail-id I want to send my details.

theme_art

Hello jig4ev04,

Go to my profile page and use the form on the lower right.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Since latest update of WordPress, Simplex causes this message on every page of the site :

Fatal error: Class 'ts_advanced_text' not found in /home/gazette/public_html/aurelienpierre.com/wp-includes/widgets.php on line 324

For example : index

The only solution is to delete Simplex directory. I tried to re-upload theme files, but it is the same. It breaks WP admin too.

Help !

theme_art

Hello aurelienpierre ,

I will look into this as soon as possible.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Ok, I found something interessant…

The problem is in /themes/Simplex/core/widgets, with widget files.

If I empty advanced_text.php, the problem become :

Class ‘ts_contact_form’ not found in /home/gazette/public_html/aurelienpierre.com/wp-includes/widgets.php on line 324

And it’s the same for each file I empty.

It appears to be solved if function (for example) :

register_widget(‘ts_dailymotion_video’);

is called after the class ts_dailymotion_video, instead of before class.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Korea, Republic of
eyering Purchased

There are 2 more problems in addition to the privious ones.

1. We can’t recieve mails from the contact form. After sending a mail from the form, it says,’successfully sent’,but it doesn’t reach us.

2. On the front page, we can’t show the main image in the slide show style. Can you give us some detailed information about how to achieve this?

3. about the privious problems we brought up 10 days ago (page error, announce bar problem, and ‘about us’ page problem), you said, you are working on it. Can we know when these problems will be solved? We have to launch our website as soon as possible.

looking forward to your answer.

theme_art

Hello eyering ,

1. The contact form issue has been fixed in v3.1.4 , please re-download when the update gets approved.

2. It could be a server mis-configuration that prevents TimThumb (a PHP script used by the template to resize images on the fly) form working properly.

3. Please follow the update log on the theme page, whenever an update is uploaded, it will be announced there.

Best Regards

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
matuvunu Purchased

I cannot make the contact map work. Any clue what makes it work? On mac I don’t see it either on the themeforest theme. So maybe something is wrong with your code for the macversion?

theme_art

Hello matuvunu ,

This issue has been fixed in v3.1.4 , please re-download when the update gets approved.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Spain
sabee Purchased

Yes the google map is not working for me either. I’m on mac, Safari or Firefox.

Here it does not work: http://themeforest.net/item/simplex-responsive-wordpress-theme/full_screen_preview/2563939 But here, it does work: http://themeart.net/themes/simplex/contact.html

Can you please check it out soon, thanks!

theme_art

Hello sabee ,

This issue has been fixed in v3.1.4 , please re-download when the update gets approved.

Best Regards

Default-user
sabee Purchased

Great, thanks!

Also could you please tell me where I find the different classes you use? I looked at your code to find css like: class = “fancy-title”

Is there a place I have missed with the list of the different CSS we can use? Thanks, great theme! regards

theme_art

Hello theme_art,

The files is located in THEME _DIR/styles/template.css

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
jig4ev04 Purchased

Hi,

I send you the ftp details. Kindly help me to solve this problem as soon as possible.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Spain
sabee Purchased
I can’t get the “search” box to be styled. Could you tell me what can be wrong? Here is my linK http://silentdrop.net/presentacion/

thank you!

theme_art

Hello sabee ,

Try using the Simplex search widget instead of the default WordPress widget.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

1. Contact is still not working in 3.1.4

It gives the success message but no email gets delivered

2. How do I adjust the image sizes when opened as “featured content” in a ColorBox window is selected under portfolios?

theme_art

Hello mr_rajsekar,

1. Please send me the details to your website.

2. It’s determined automatically by the ColorBox plugin, though you can override these settings.

The plugin page: http://www.jacklmoore.com/colorbox

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

I created a slider with two slides and embedded the short code

[image_slider source = ‘slider’ count = ‘2’ show_captions = ‘true’ slider_name = ‘HomeSliders’]

However empty image gets displayed with the scroll over.

theme_art

Hello mr_rajsekar ,

Could you please send me your website details so that I can get a better idea as to why this is happening?

Temporary FTP information would also be helpful but please send the information via the private messaging system.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
jimnkrys Purchased
I am getting the following error when I attempt to to upload the theme…
The package could not be installed. The style.css stylesheet doesn’t contain a valid theme header.

I cannot use your theme as it is now. Please respond soon.

Thanks!

theme_art

Hello,

Please install the theme as shown in this video, also please use ZIP format and not RAR format. http://themeart.net/files/installation.rar

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
jimnkrys Purchased

Thanks for the video that would not play. The file was not playable from my machine. Please understand this is not my first WordPress install, but it is my first experience with your WordPress theme. Currently the theme content will not preview if FTP ’d to server and placed in the wp-content/themes folder. I cannot upload the theme using the WordPress theme uploader. If I attempt to review the them with “Live Preview” the server returns a 500 error. The log files on the server and within WordPress are not conclusive as to where the problem lies. Thanks for any assistance, I hope I will not need to seek a refund.

theme_art

I am sorry the video won’t play on your machine, you probably have missing codecs. It would be helpful if you provide me with a link to your website and/or a temporary FTP account.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
nlambrou Purchased

Hello!

When I upload a portfolio image it turns blurry. I’m trying to find the source of this problem.

I see that the image is stretched up from 680px width. The original image is wider than that, then it gets stretched to 680px in the portfolio section, and then is stretched back up to 930px when displayed on screen.

Where can I change the 680px setting so it can be 930px?

Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
nlambrou Purchased

Found it! It took forever to find, so for whoever else is interested, the 680px setting is in the utils folder. Look for the slider.php file. If you want full size, change it to 930px and for auto re-sizing the height, leave the height value as blank.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Vroompy Purchased

Hello,

I have deleted all the slides and sliders I had created, because I was not using them. It somehow changed my homepage. Instead of going to the main URL that it should show www.verzekeringadviseur.com, it now shows a slide page that does not excist. In my settings > read options I have the homepage set to show static page > home, but it just won’t work. Can you help me please?

theme_art

Hello Vroompy ,

I am getting this error “Fout bij het maken van de databaseconnectie”.

Could you please send me a temporary WordPress account in a private message?

Best Regards

Default-user
Vroompy Purchased

Wow, this is really weird. It somehow reset the wp-config file by itself to the DB values it has when it is still called wp-config-sample.

When I changed back the data in the wp-config to the correct DB the website worked again and the problem with the slider and the homepage was gone.

I really have no clue whatsoever how this can have happended, as I have not been doing anything in the wp-config file and have not been in the DB.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I just wrote a “link” format post, and I would like to know how to embbed the link in the post title (like in your preview). I did it like normal HTML link, and it display “no attached link” at the bottom of the title.

Thanks !

theme_art

Hello aurelienpierre ,

Please refer to the documentation under “Using post formats”.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
kafes33 Purchased

Hi,

Theme 3.1.4 In all “portfolio” files you are combining normal open tags and short open tags, but only normal open tags are guaranteed to work everywhere. I must replaced <? endif; ?> with <?php endif; ?> then portfolio works as expected.

theme_art

Hello kafes33 ,

I never use short tags, could you please tell me in which portfolio files did you find short tags?

Best Regards

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, great theme! I’m considering purchasing but noticed on the demo that selecting the main menu on iPhone (portrait orientation) results in the layout no longer fitting to the screen. Has this been fixed in the latest version?

Many thanks

theme_art

Hello hergs ,

I will look into this problem as soon as possible. Could you please send me a screenshot?

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Fritsert Purchased

Hi theme_art,

I can’t find the services shortcode to highlight services with an icon as displayed here. I don’t think it’s included?

theme_art

Hello Fritsert,

It wasn’t built using a shortcode, here is the HTML code for it:

<div class="service span-3">
            <img alt="Image" class="service-image" src="http://themeart.net/themes/simplex/assets/services/scissors-icon.png">
            <h3 class="service-title">Simplification<small>We Do that too</small></h3>
            <p class="service-description">
            Nulla sit amet iaculis consectetur. Pellentesque dolor, lobortis at rhoncus a, feugiat quis dolor. Pellentesque mi lorem, lacinia fermentum quis.
            </p>
        </div>

Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Heya,

I have downloaded the file again, but it keep on saying it still 3.1.2 and not 3.1.4 cause the email form and map doesnt work.

theme_art

Hello Beachouse ,

I have downloaded the file to make sure it’s v3.1.4, please re-download the file and contact me if you have any problems.

Best Regards

Beachouse

Thnx For the Reply and support i redownloaded it and everything works now (3.15)

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