I bought this theme today, but when I upload it on wordpress it send me this error text: the page style.css doesn’t exist.
How I can do ?
This error message simply means the theme has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.114272327.192015108.1428586476
Thank you =D
You’re welcome. Glad we could help.
Pre-sale question, is possible tu embed twitter/facebook status and vine video in the main blog page?
Thank you for your interest in our theme, however, this feature is not available.
Pre-sale question, ¿Es posible cambiar el color del tema para que sea blanco? No encuentro la forma de hacerlo y me gustaría asegurarme antes de comprar la plantilla. Gracias.
Thank you for your interest in our theme
Yes, you can change theme color to any color
Really awesome theme and quick helpful support—I might even be purchasing from you down the road here as I like “Bridge” as well.
Quick q: I have a portfolio page set-up with filtered categories. When I click on any image in (on the portfolio 3 column layout), how do I have it open in a lightbox instead of opening on it’s own navigated page?
Thank you very much
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and help you
Thanks so much. Just submitted that ticket
I created a portfolio, and I added it to a page, but the image I put into “portfolio images/videos” doesn’t appear in the page where the portfolio is, there is just the name of the portfolio but no image.
How can I do to have the image and the tittle ? (like on your page portfolio -> portoflio rectangle list for example)
Thank you very much !
Please go to edit your portfolio item and assign it a featured image – http://screencast.com/t/nDpjM5ShU1p
Thank you very much !
(PS : your theme is amazing )
You’re welcome. Enjoy using our theme
I have an other question ! My articles appears in a very strange way (all is in little at the right side) and there are two words : “category”, and “about”, without links or anything. So I have two questions :
1) Articles can appear in all the page ?
2) Can we delete “category” and “about” ?
These inquiries have to be dealt in relation to your website layout. Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at your site setup and see what they can do to help.
I have 2 open tickets that i’m waiting for :
Thanks to give me some attention
Our support team is working on all active tickets as we speak. They’ll get back to you on your tickets as soon as possible. Thank you for your patience.
Thanks i’m waiting for this one ! : Ticket #453663
Assigned this ticket to a member of our support team. They’ll get back to you as soon as possible
Thanks, you rock Great support ! i have made a new answer …
Our support team will get back to you asap.
Thanks. I have made my new answer. I do not want to let too much time this like that on the home page, because placement in not correct. So i had given a screen capture in place ..
Thanks for the update
Expect a response from our support team.
The convertation is engaged, in the right way.
This support is truly effective
Thank you for the kind words
I have another request in the same ticket thread …
What a success QODE !
i create a new ticket for this request (Ticket #462856). Thanks
Thanks for reaching back
Our support team will follow up on your tickets as soon as possible.
Thanks, i try to understand why in latest Post shortcode the date are not in French format and also, to have the opportunity to not display that date …
Ticket #462856 still open and waiting
Have a nice day
A slight template modification might be required. Our support team will have a closer look and get back to you.
Thanks i just reply to your help on the ticket, it seems to require some more changes proposed …
Thanks for the update Support team will attend to your ticket as soon as possible and provide you with the adequate assistance.
thank you, I’m in the peaceful waiting
Hi, love the theme. Just today installed it at http://www.urbanhippo.co.uk/.
I’ve managed to import the XML demo data, but I’m having trouble with importing the layerslider demo. Despite importing the txt file “layersliderdemo”, it doesn’t appear to be importing anything new. At present, I’ve only got the 3 default sliders named “LayerSlider 5 responsive demo slider” “Full width demo slider” “Carousel demo”. Please could you assist me with this? It mentions something about a .json extension file, but I wasn’t too sure what to do.
Also on the “Automatic updates & Premium support” section I’ve pasted in my Item Purchase Code, but I get the message “You’ve reached the maximum number of authorized installations for this purchase code. Enter another purchase code or deauthorize sites before trying to add new ones.”
Thanks in advance for any help.
Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at this issue you are experiencing on your site to see what they can do to help.
In regards to purchase code, we advise that you contact Envato support directly as they are the official theme distributor and handle all sales and licensing.
They can show examples of other sites built with this theme?
Thank you. very cool
Thank you for your interest in our theme You can have a closer look at our theme’s features and design at http://themeforest.net/item/simplicity-creative-flat-retina-theme/full_screen_preview/5477244 and manipulate with some of the settings from the front-end.
Unfortunately we do not keep track of clients’ websites built with our themes. If you have any further questions, feel free to follow up on this.
ok, thanks very cool
Thanks for the help on the last query, all’s working well now!
I seem to be having an issue with the loading times on my website: http://www.urbanhippo.co.uk/
In the Simplicity theme preview, the pages load seamlessly into one another, however when I navigate to a different page it requires the page to reload entirely, and sometimes the URL even needs to be refreshed.
I’ve noticed on the Quode settings I’ve taken “Loading animation” and “Content entering animation” off, but this doesn’t seem to resolve the issue.
Please can you assist me?
Just a quick update since yesterday. I’ve made a little progress. Not entirely sure what these options do, but I’ve set each of my pages options to:
Content entering animation – No
Choose animation – No animation
This has at least stopped the page-to-page navigation from going completely blank (requiring a URL refresh).
On the Simplicity preview, your menu bar stays static during page-to-page navigation, it’s just the content underneath the menu that needs reloading.
In contrast, my menu has to do a ‘fade in’ animation each time a new page is clicked on.
Please can you tell me how to make my menu static?
Just this moment I’ve deactivated StatCounter plugin (I noticed on slow loading times it’s URL was appearing in the bottom link action bar), and the loading has since improved. Is this theme compatible with it?
Unfortunately we’ve not tested this exact plugin with our theme and therefore cannot provide you with much useful input in regards to plugin compatibility. However, if you’ve run into an issue regarding our theme setup, please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at your website and see what they can do to help.
we have installed layerslider demo and we have error???
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at the problem
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.