Discussion on Simplicity - Creative Flat Retina Theme

QODE

QODE supports this item

Supported

419 comments found.

Hi,

I bought this theme today, but when I upload it on wordpress it send me this error text: the page style.css doesn’t exist.

How I can do ?

Hi,

This error message simply means the theme has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.114272327.192015108.1428586476

Qode

Thank you =D

You’re welcome. Glad we could help. :)

Qode

Pre-sale question, is possible tu embed twitter/facebook status and vine video in the main blog page?

cheers

Hi,

Thank you for your interest in our theme, however, this feature is not available.

Qode

Pre-sale question, ¿Es posible cambiar el color del tema para que sea blanco? No encuentro la forma de hacerlo y me gustaría asegurarme antes de comprar la plantilla. Gracias.

Hi,

Thank you for your interest in our theme :)

Yes, you can change theme color to any color :)

Qode

Hi,

Really awesome theme and quick helpful support—I might even be purchasing from you down the road here as I like “Bridge” as well.

Quick q: I have a portfolio page set-up with filtered categories. When I click on any image in (on the portfolio 3 column layout), how do I have it open in a lightbox instead of opening on it’s own navigated page?

Thanks much

Hi,

Thank you very much :)

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and help you :)

Qode

Thanks so much. Just submitted that ticket :)

You’re welcome :)

Qode

Hello,

I created a portfolio, and I added it to a page, but the image I put into “portfolio images/videos” doesn’t appear in the page where the portfolio is, there is just the name of the portfolio but no image. How can I do to have the image and the tittle ? (like on your page portfolio -> portoflio rectangle list for example)

Thank you very much !

Hi,

Please go to edit your portfolio item and assign it a featured image – http://screencast.com/t/nDpjM5ShU1p

Qode

Thank you very much ! (PS : your theme is amazing :) )

You’re welcome. Enjoy using our theme :)

Qode

Hello, I have an other question ! My articles appears in a very strange way (all is in little at the right side) and there are two words : “category”, and “about”, without links or anything. So I have two questions :

1) Articles can appear in all the page ? 2) Can we delete “category” and “about” ?

Thank you very much !

Hi,

These inquiries have to be dealt in relation to your website layout. Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at your site setup and see what they can do to help.

Qode

Brumel

Brumel Purchased

Hi,

I have 2 open tickets that i’m waiting for :

Ticket #453682

Ticket #453663

Thanks to give me some attention

Cheers

Bruno

Brumel

Brumel Purchased

Thanks i just reply to your help on the ticket, it seems to require some more changes proposed …

Hi,

Thanks for the update :) Support team will attend to your ticket as soon as possible and provide you with the adequate assistance.

Qode

Brumel

Brumel Purchased

thank you, I’m in the peaceful waiting :-)

Hi, love the theme. Just today installed it at http://www.urbanhippo.co.uk/.

I’ve managed to import the XML demo data, but I’m having trouble with importing the layerslider demo. Despite importing the txt file “layersliderdemo”, it doesn’t appear to be importing anything new. At present, I’ve only got the 3 default sliders named “LayerSlider 5 responsive demo slider” “Full width demo slider” “Carousel demo”. Please could you assist me with this? It mentions something about a .json extension file, but I wasn’t too sure what to do.

Also on the “Automatic updates & Premium support” section I’ve pasted in my Item Purchase Code, but I get the message “You’ve reached the maximum number of authorized installations for this purchase code. Enter another purchase code or deauthorize sites before trying to add new ones.”

Thanks in advance for any help.

Hi,

Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at this issue you are experiencing on your site to see what they can do to help.

In regards to purchase code, we advise that you contact Envato support directly as they are the official theme distributor and handle all sales and licensing.

Qode

Hello,
pre-purchase consultation.
They can show examples of other sites built with this theme?
Thank you. very cool

Hi,

Thank you for your interest in our theme :) You can have a closer look at our theme’s features and design at http://themeforest.net/item/simplicity-creative-flat-retina-theme/full_screen_preview/5477244 and manipulate with some of the settings from the front-end.

Unfortunately we do not keep track of clients’ websites built with our themes. If you have any further questions, feel free to follow up on this.

Qode

ok, thanks :) very cool

You’re welcome :)

Qode

Hi,

Thanks for the help on the last query, all’s working well now!

I seem to be having an issue with the loading times on my website: http://www.urbanhippo.co.uk/

In the Simplicity theme preview, the pages load seamlessly into one another, however when I navigate to a different page it requires the page to reload entirely, and sometimes the URL even needs to be refreshed.

I’ve noticed on the Quode settings I’ve taken “Loading animation” and “Content entering animation” off, but this doesn’t seem to resolve the issue.

Please can you assist me?

Just a quick update since yesterday. I’ve made a little progress. Not entirely sure what these options do, but I’ve set each of my pages options to:

Content entering animation – No

Choose animation – No animation

This has at least stopped the page-to-page navigation from going completely blank (requiring a URL refresh).

On the Simplicity preview, your menu bar stays static during page-to-page navigation, it’s just the content underneath the menu that needs reloading.

In contrast, my menu has to do a ‘fade in’ animation each time a new page is clicked on.

Please can you tell me how to make my menu static?

Just this moment I’ve deactivated StatCounter plugin (I noticed on slow loading times it’s URL was appearing in the bottom link action bar), and the loading has since improved. Is this theme compatible with it?

Hi,

Thanks for the update :)

Unfortunately we’ve not tested this exact plugin with our theme and therefore cannot provide you with much useful input in regards to plugin compatibility. However, if you’ve run into an issue regarding our theme setup, please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at your website and see what they can do to help.

Qode

we have installed layerslider demo and we have error???

Hi,

Please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at the problem :)

Qode

Hello, after upgrading to version 1.1.3, the web is displayed in white, all the web pages and the administration section. Proven in multiple browsers. I need to solve this problem since no one can see the website and also see the administration.

I leave the url: http://graticweb.com
Thank you very much.

Hi,

Please submit a ticket to our support team at https://qode.ticksy.com with temp WP Admin access and FTP access included. They’ll have a closer look at this issue and see what they can do to help.

Qode

Hello, after upgrading to version 1.1.3, the web is displayed in white, all the web pages and the administration section. Proven in multiple browsers. I need to solve this problem since no one can see the website and also see the administration. I leave the url: http://graticweb.com Thank you very much.

Hi,

Please submit a ticket to our support team at https://qode.ticksy.com with temp WP Admin access and FTP access included. They’ll have a closer look at this issue and see what they can do to help.

Qode

Hi, great theme! I want to know if it is possible to set different logo images for different languages, using WPML. Thanks!

Hi,

Thank you for your kind words :)

Our theme supports WPML, however it is not possible to have a logo set on a per-language basis.

Qode

Thanks, another question: is it possible to use Visual Composer?

Hi,

Unfortunately we’ve not tested this plugin with our theme and therefore cannot guarantee for its full compatibility. Thanks for understanding.

Qode

Do you realize that your demo content imports 1800 spam comments?

Hi,

Yes, and we are already working on this issue. Thanks for feedback.

Qode

amjadz

amjadz Purchased

Hi . we’ve purchased the template “Simplicity – Creative Flat Retina Theme” assuming that it comes with the graphics assets .. we discovered after installation that none avaiable !! like backgrounds characters etc .. can we get those assets ? if not the theme doesn’t suit our needs . can we issue a refund request ?

QODE

QODE Author

Sometimes slider ID mismatch can happen. So, navigate to your pages and make sure that slider ID is matching the ones in Layer Slider settings screen.

amjadz

amjadz Purchased

ok great … thank you very much for the help … the theme is wonderfull .. an i didn’t expect that much of wonderfull flexibility … thanks alot

QODE

QODE Author

You’re welcome. :)

Hi Qode, I have left a support ticket in your Support forum, I was wondering when someone would reply to me?

QODE

QODE Author

Hi,

Usual response time is within 24 hours. System will notify you when ticket got answered.

Qode

Hello there, I bought this item a while ago and used it for my site. Loved it. Im working on a separate project but I want to use the image assets from the slider. Is there a way I can find them without uploading the theme? I’ve been looking through the zip file and cant find it.

Thanks

QODE

QODE Author

Hi,

Image assets are part of our demo site and if you plan to use them, you need to purchase license here: http://shutterstock.com/

Qode

Hello Qode team :D This url : http://www.martina-crepulja.com/ I think this is no longer the same subject there was initially. :D

QODE

QODE Author

Hi,

It seems it’s not :) Thanks for the note :)

Qode

QODE

QODE Author

:)

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