Discussion on Simplicity - eCommerce WordPress Theme, Responsive

192 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

On any page I use the Revolution Slider, there is an extra space below the slider that shouldn’t be there. It extends below the image in the slider itself. How do I fix this? No, I do not want to change the margin-bottom in the revolution slider settings.

This is the only theme where this is happening out of the many I own.

Default-user

Just found out that clicking the option “Force Full Width” removes the extra padding but out of the box the extra bottom padding is there. Why?

Default-user

What I found is this. I uninstalled the Rev Slider from the internal directory this theme has it in and then installed a paid for version through the Wordpress plugins page. Then in the header (child theme) I put the php code for the Rev Slider to show up.

When I do that, the extra space at the bottom of the slider is gone so that seems to suggest there is something going on with the Rev Slider as included in this theme.

olegnax

Hi AECustomizer,

Sorry for long reply.

Yes, you get some issue with navigation bullets styling at revolution slider bundled in theme.

We’ll fix it at upcoming update.

Kind regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

When do you plan to release a Theme update compatible with WordPress 3.8.1 and WooCommerce 2.1.5?

Thanks so much!

olegnax

Hi Casmille,

Theme is compatible with latest WordPress, but need update for latest WooCommerce.

We are working on massive update.

Maybe, we’ll add more social icons at future.

Kind regards.

Default-user

Thank you! Do you happen to have an estimated launch / release date for the update?

olegnax

Hi Casmille,

No, we haven’t release date for now.

Cheers.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Is there a changelog for the latest update?

olegnax

Hi brennen13,

In latest update we updated support of ecommerce plugins to the following versions:

Jigoshop 1.8.4 WooCommerce 2.1.6 WP e-Commerce 3.8.13.4

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello!

I have some problem on the woocommerce product page. The item gallery is not displaing properly: http://irii-wear.ru/shop/women/jeans/

I suppose it happened after the wordpress update. What can I do to get the item gallery back?

olegnax

Hi Mirralive,

You need update theme version to latest. It will fix your issue.

Cheers.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I tried to register new account at http://help.olegnax.com/categories/all but i got message Error: Purchase code is not valid or already in use?!

olegnax

Hi mijodragsamardzija,

Make sure that you use correct and full code. If you’ve made a few tries to register, check your spam folder.

If you still have no luck, please, send your puchase code to mail@olegnax.com and we’ll check it.

Default-user

I’ve sent an email. Thanks.

  • Has been a member for 0-1 years

Hello I’m interesting in this theme, but I have some doubts. The theme includes a e-comerce puglin, or just is compatible with it? Is the theme compatible with plugins like WordPress live chat? I hope you can help me. If my english is a little bad i extend my apologies

olegnax

Hi ArielAlarcon,

Plugins are not included in theme package and should be downloaded from the official websites. http://simplicitywp.olegnax.com/features/woocommerce-ecommerce-jigoshop-plugins-support/

“Is the theme compatible with plugins like WordPress live chat?” Our theme is only compatible with the plugins described on item details page. Can’t say anything about any other plugins. You can post a topic on our help forum with the request to test it: http://help.olegnax.com/categories/presale-questions

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, Current theme owner. Trying to get a response from someone. This theme is not compatible with IE 8 or IE 9. Using Jigoshop, add to cart does not show up with those browsers. Not a plugin issue as it works just fine on IE 9 w/ 2014 theme. Frustrated as the above description says it is compatible

olegnax

Hi Weddingprepgals,

Our staff will reply at your topic asap.

We’ll release update soon, also.

Cheers.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello, I’m having issues with my site kasinteriors.net . There’s a yellow pattern below the slideshow and I can’t figure out how to remove this. I’ve turned off the padding everywhere possible and had no luck. My menu takes me to a page with a 404 connection error and when i type into my browser kasinteriors.net/blog/about I’ll get to the proper page. So, I tried to changing each tab in my menu to a custom link and saved. However, when i reloaded the page i was still taken to a page with a 404 connection error. I hope you can help.

olegnax

Hi mrindubitably,

It looks like you add some custom CSS rules to display pattern on homepage. You can find them at Dashboard->Theme options->Custom Styles

I’ve checked your menu and it works. Didn’t see any 404 errors.

Cheers.

Default-user

Thanks for your timely response. I have two more issue. 1.) On the homepage, I would like to remove the space between the slideshow and the footer. 2.) My contact form isn’t showing up in the footer. Do you have an idea what the solution is?

olegnax

Hi mrindubitably,

Please, post your questions on our Help forum: http://help.olegnax.com

Thanks

  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 4-5 years
+2 more

NEED HELP?

Dear Customers!
Help for all our themes is conducted through the Help Forum. If you encounter any problems or have questions once you purchased the theme feel free to drop us a notice at http://help.olegnax.com

PRESALE QUESTIONS

Presale questions can be also asked via our help forum in presale thread (does not require registration). http://help.olegnax.com/categories/presale-questions

Work time: 10:00 – 18:00 GMT+1 | Work Days: Mon – Fri

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi is it compatible with word press version 3.9?

olegnax

Hello HarrisChew,

We will release a new theme update this week. It will be fully compatible with the latest WordPress and shop plug-ins versions.

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How do I change the color of the topline. It’s brown and I need to change the color.

olegnax

Hello ashtonfpd,

Please check the solution provided in this topic on our forum: http://help.olegnax.com/discussion/1036/change-topline-background-color#Item_1

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

My footer links don’t work on “mobile”...they’re not clickable but it’s only on mobile. Can you help me with this?

olegnax

Hello ashtonfpd,

Please, post your issue on our help forum, so our staff will be able to help: http://help.olegnax.com/categories/simplicity-ecommerce-wordpress-theme-responsive

Best Regards

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