An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by biyanpasau

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from biyanpasau:

Support is offered to verified buyer via Ticksy.

Frequently Asked Questions

How?

Please read the template documentation before drop some question. Everything that you need to know already written there :)

How to upload the template?

For new interface: On Your dashboard, go to “Template” tab and click the “backup/restore” button near the right top of window.

For old interface: Go to “Edit HTML”, then click on “Browse” button, search for the file then upload it.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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