298 comments found

kimass Purchased

Just bought …. wish me luck :-)

vamtam

:)

Thank you for purchasing Sintia!

It seems that you are running an old theme or WordPress version. Please update both.

Here is a guide how to update the theme safely: http://support.vamtam.com/solution/articles/2752-5-steps-to-update-a-theme

Regards: Nikolay Totev

vamtam

I answered your ticket just now. Thank you for sending a screenshot! :)

Default-user
kimass Purchased

Yes it works :-) I have to add define(‘WP_MEMORY_LIMIT’, ‘96M’); For now everything is OK! As soon as I finished the translation I will send you!

Thanks a lot!

Hi

Is there a shortcode for tables for this theme?

Thanks!

vamtam

Hi my friend,

Thank you so much for choosing Sintia!

You’ll need to use regular HTML tables, this theme doesn’t have a dedicated shortcode for that. TinyMCE will work fine with HTML tables.

Regards: Nikolay Totev

Hi guys nice job with the theme, but I’m having problem with the gallery section, when I upload files as featured image it duplicates I’ve tried to re upload again but it didnt work , have any clue?

vamtam

Hi my friend,

Thank you so much for purchasing our theme!

I do not have solution , as I haven’t come across any similar issues

Please kindly submit a ticket on our secure Help Desk so that our dedicated support team can further assist you. We will need admin credentials.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

cuuta Purchased

HI

Everytime i try to go into the Vamtam theme options panel it gets stuck. The loading sign appears at the center of the page, and nothing happens after that so i can’t edit the theme any longer??

vamtam

Hi there,

Thank you for choosing Sintia!

It seems that you are running an old theme version. You can update your theme safely following this guide: http://support.vamtam.com/solution/categories/2296/folders/4678/articles/2752-5-steps-to-update-to-progressio-1-2

Regards: Nikolay Totev

xorred Purchased

As of the latest version (theme + WP) – the “Send shortcode to editor” buttons do not work – the preview does not work either.

That is with all plugins disabled.

vamtam

Hi there,

We would be happy to help you determine the cause for this issue.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you. We will need admin credentials.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

Hello, Before I purchase, Can you advice if it is compatible with Android 4.0.3 browser? I tested it on Samsung Galaxy SII but it load too slow per each page.

vamtam

Hi there,

We haven’t tested this device particularly. Unfortunately Android tends to behave differently on different devices, so I will try to find such a model and test.

Regards: Nikolay Totev

kimass Purchased

Can you please answer ticket #5262?

Thanks

vamtam

Hi Dragan,

It’s done :)

Nikolay Totev

Default-user
kimass Purchased

Yeah! It is much nicer this way. Thank you very much Nikolay!

Violita Purchased

I also have problem like “cuuta” , After I updated my site to wordpress 3,5 today, bam… Stuck with loading sign. I tried to remove the theme and reinstalled..nothing work. When I changed ot other themes everythings working just fine. Now my site got stuck can’t edit anything.

I just download your theme today…so it is your lastest version I guess.

vamtam

Hi, please open a support ticket (http://support.vamtam.com) and send us a temporary admin account, so we can see what’s causing the issue.

Vamtam

Default-user
Violita Purchased

Hi, Its working now..yeah! I decided to give one more try. Deleted theme, deactivated all plugins, upload theme again via FTP, and yes now its work :) , not sure if it has to do with some plugins, as I am not re-activate any plugins yet.

vamtam

Hi there,

I am glad it is working now. It is possible some of the plugins to interfere with the theme.

Regards: Nikolay Totev

Hello

When you will update the theme with the latest fixes from comments? We want to buy this.

Also don’t understand why have only 4 stars, for me seems to be almost perfect…

Default-user
mzuker Purchased

By “new release” do you mean the next upgrade of this template or a new template?, when will be ready?, can you give me a test link by private message? Thanks

vamtam

It is a new theme – Makalu. The release should’ve been in January but are way behind the schedule :) It should be released in the next 2-4 weeks.

Default-user
mzuker Purchased

Hello my friend, just opened the ticket: Ticket ID – 5316. Will appreciate your help ;)

kimass Purchased

After a few days of use,definitely 5 stars and 5 stars also for support! The theme is great and support is almost instantaneous!

Thanks Vamtam team,greatings from Serbia!

vamtam

Thank you so much Dragan!

Hi, accidently i duplicate information on the page using the bottom quick import, my question is how can i undone this.

Best

vamtam

Hi my friend,

Thank you for purchasing Sintia!

The easiest way would be to revert to a previous backup – there is no automatic undo for the one-click imports.

Other option would be to reset your database and install the theme again. Please not that you will loose your content in this way.

Regards: NIkolay Totev

page of video tutorials Sintia not charge. (Shows page not found). Please make sure the pages and pass me the link of the videos please.

Thanks

vamtam

Hi mate,

Thank you for choosing Sintia!

It works for me :) http://support.vamtam.com/solution/categories/40625/folders/87626/articles/44842-video-tutorial-list-sintia

Is this the link you are talking about?

Best Regards: Nikolay Totev

hozyali Purchased

I have installed the theme following the instructions. however the theme displays the layout with NO css in it. everything seems messy.

can you please help? FYI, I am on wp network site.

thanks

vamtam

Hi,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

Default-user
hozyali Purchased

done. please let me know asap. thanks

vamtam

Glad you fix it !

How to change the background color slider? texture (stripe) also is not showing up, how to fix it?

vamtam

Hi,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

for you to understand better. Put a different color background for each Slider.

vamtam

Hi,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

Hello! I purchased the theme but everytime I install it the site goes blank and I cant get back to admin panel. What should i do?

vamtam

Hi there,

Thank you for choosing Sintia!

1. Make sure you are running WordPress 3.5. 2. Here is a 2 troubleshooting guides

http://support.vamtam.com/solution/categories/2296/folders/4759/articles/30859-error-500-or-blank-screen-when-trying-to-activate-the-theme http://support.vamtam.com/solution/categories/2296/folders/4759/articles/1802-my-theme-is-acting-weird-the-admin-doesn-t-work-and-design-is-not-as-expected-

3. If the guides do not help please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you. We will need admin and ftp credentials.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

Which Wordpress plugin do you recommend to create a simple mobile version of a Sintia theme website?

vamtam

Hi my friend,

Thank you for purchasing Sintia! The theme is responsive and works nicely on most of the mobile devices. There is no need to use plugins :)

Regards: Nikolay Totev

Default-user

Thanks for the quick response. The issue is that unfortunately when tested on the iPhone 4, 4S and 5 as well as the Blackberry 9800 the load times are too long and the responsiveness is a bit slow (I’ve found). I would like an option for an extremely fast mobile site, even if most of the cool sintia features are lost : )

vamtam

Hi there,

Sorry, it’s not easily possible. You can try using less JavaScript-heavy features on each page, but besides that, there isn’t much that can be easily done.

What you need I think is probably a dedicated mobile version.

The responsive versions of the website work with the same content and code and at best exclude the slider. In general they would be heavier than a dedicated mobile version.

Best Regards: NIkolay Totev

xorred Purchased

Where can I see a list of all icons – such as icon=”theme-crown” ?

vamtam

Hi there,

Here is a link: http://sintia.vamtam.com/features/layouts-and-skins/

Regards: Nikolay Totev

xorred Purchased

How can I hide the search option in the main navigation? Can’t find it in help…

vamtam

Hi there,

.search-extend { display: none !important }

Regards: Nikolay Totev

Hello I love the template but I to customize the template on the home page. I need a picture to the body center of the site. I need some help!!

vamtam

Hi,

Thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay Totev

by
by
by
by
by
by