297 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi Vamtam,

Congratulations on this AMAZING theme!!

I’ll buy in the next minutes but I just check some bugs on Safari, on the homepage, the image scrollers “below call us” and in the bottom on the scroller “list of clients” doesn’t work right. If you’re aware of these, are you planning to fix it in the next release?

Thank you, John

vamtam

Thanks John!

The bug you mentioned is ti on a Mac or Windows ?

Default-user

Hi vamtam,

I’m on a Mac. The main menu arrows (pointing to the right) have a bug too, they get underlined when you hover the mouse on the item menu. Other than, the theme works 100%!! I need to check mobile tho.

I have some more questions:

1. You said previously than this theme supports WPML plugin. I need to build my site with 4 languages at least. My question is: in wich position on the theme can i place the WPML “country flags”? On top right where “buy now” button is current positioned?

2. Is it possible to make a different homepage (header images included) for each language (so i dont have to translate all the posts i made in the original language version)?

3. Is it easy to change theme colors? I intend to use yellow variation but i need to change the green to blue on the entire site.

Many thanks for your fast support, that’s a big plus of your service!!!

Best Regards, John

vamtam

Hi mate,

I do not see any of the bugs – Mac Air /Safari 6.01. Are you by any chance running an old Safari version?

Regards: VamTam

vamtam

Hi, as for the WPML /color questions:

1. Yes, you can put it there.

2. Yes, translations are technically different post objects, so they have different meta fields.

3. Yes, it’s really easy. We have options for these colors.

Default-user

Hi there,

I’m using Safari 5.1.7 (yes a bit older than yours)!

Default-user
kalaio Purchased

Just bought the theme. Really nice features!

vamtam

Thanks for purchasing!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there! Great theme, thanks! Wondering about a couple things:

- how to add footer that is in demo (telephone/heart/mailing list) - how to change color scheme when adding html code (demo shows 4 color schemes which aren’t the same when I copy and paste the code) - how to remove images in header (after adding a logo, 4 images appeared – then after changing logo size, another 4 images appeared) - what is color number of the pink? - how to add share on LinkedIn - how to remove comment at bottom of each page - how to change the links for home page (they go to nothing when you drop in html code) - how to get menu across top instead of downward - how to get home icon and the like (features, etc. from demo) above white box - how to remove search icon across top

pinkaccounting.com

Thanks!

vamtam

Hi There,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

The bullet points on Services tab are showing as numbers. How to have them show as bullet points.

vamtam

Hi there,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Also, how to add subtitles (ie on demo: We know the answers under How We Do page) - how to remove icons to the right (tumblr, rss, etc)

vamtam

Hi there,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Sweden
blyerts Purchased

Hi, could you take a look at the ajax-portfolio. It can’t sort the portfolio right if an portfolio post got multiple categories. It can’t find wich portfolio post to show when I navigate to another category. It works perfect if you only got one category per post.

I really need to use multiple categories in the ajax portfolio.

Thanks! / ola

vamtam

Hi mate,

We would be happy to help you determine the cause for this issue.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

blyerts
blyerts Purchased

Hi. Just received a mail that said it could take up to 8 hours to receive a login to support forum. I’m starting with this project today (now :-) ) and just need a hint if it is possible or on the list for the next update. Then I’m fine, just need to know.

This is a key feature for me and probably need to use another theme if this is not possible.

Otherwise this is the theme for me! One of the best I’ve seen so far!

Best regards / ola

vamtam

Hi Ola,

Thanks for submitting a ticket in our Help Desk. I just replied to it.

Regards: VamTam

blyerts
blyerts Purchased

Thanks for adressing this issue in future updates! Great theme and support!

Best regards Ola Hedin

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi VT!

Just wanna say THANKS for absolute fantastic support!

Regards / Tommy

vamtam

Thanks Tommy! Spread the word :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi VamTam,

When can we expect to see an update to this theme? Playing around with the theme, but don’t want to make heavy changes until new update is out.

Thanks, Kris

vamtam

Hi Kris,

There is a safe way to update :) . The update should be released at the end of next week. We will be adding couple of new things and there is no critical bugs so we are not in a rush :)

Regards: VamTam

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years

hi there, i got a question. can the sliders has a auto play function?

vamtam

Hi mate,

Yes, you have auto play and you can set the pause time.

Regards: VamTama

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, really great work – I love the theme. I can’t say anything that hasn’t already been pointed out as a praise, all I can say – impressive. Before I buy it, I have just a couple of simple questions.

1. Can we use a static image as a header background instead of a slider? I am not too keen on sliders, I want users to focus more on content and information. 2. I have noticed that there isn’t any way for visitors to add a social bookmark on single post page – i.e. “like” “tweet” “share on google+” etc. Am I missing something, or this have been left out on purpose. There is a “share” button on blog category page, but it disappears after you open a single post page. Most themes (even the ordinary ones) would have this enabled with theme, without needing a separate plugin.

Thanks

vamtam

Thank you!

1. Yes , you are still using a slider with only one image – no bullets and navigation appears.We have standard slider for that purpose.

2.There wil be in the coming update at the end of next week.

Default-user

Fantastic! Thank you for the quick reply, I will definitely buy once you update the theme.

Cheers

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Sweden
blyerts Purchased

Hi, how do I get the home icon in the menu? It is featured in the demo but not included in the dummy content.

Best regards Ola

vamtam

Hi Ola,

You will see it at the bottom of this page: http://sintia.vamtam.com/features/layouts-and-skins/

[icon style=”theme-home” color=”” size=”26” inverted_colors=”false”]

Regards: VamTam

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Do you have a XML file?

vamtam

Thanks for purchasing!

We do have dummy content . Here is a guide how to import it: http://support.vamtam.com/solution/categories/2296/folders/7693/articles/2598-how-to-import-demo-content-and-widgets-
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I already have found. It was easier than I thought.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

It’s my site. Do u have can i adapt my logo for menu bar?

vamtam
You have different options: http://support.vamtam.com/solution/categories/40625/folders/65582/articles/30571-large-logos

If you have other questions please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.It is really hard to track any communication here. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

ok, no problem.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Sorry for problem, but i don’t know how sign in ;/

vamtam

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Great theme, looking forward to working with it!

Is there any documentation on how to use the Sintia slider, as you have it in the demo with the separate images rising into the slider. I can’t see any video tutorials or work out how to do this in the admin.

I’d appreciate it if you could point me in the right direction!

Another thing – I’ve added a logo to the theme but it is appearing very small on the top left side. Is there a fix for this?

Cheers

vamtam

Hi there,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain
yetimoon Purchased

Hi, i have a problem with the activation in my hosting. I modified cache via ftp, following instructions VamTam Help Desk at value 755. This the error line in wordpress:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 72 bytes) in /data/25/2/50/5/2865657/user/3152728/htdocs/WordPress/wp-content/themes/sintia/vendor/leafo/lessphp/lessc.inc.php on line 3085

Sorry for my english. Thanks

vamtam

Hi mate,

Here is what this error is about: http://support.vamtam.com/solution/categories/2296/folders/4759/articles/30860--memory-limit-exhausted-error

If you cannot do it yourself please sent ftp credentials over email and we will do it for you.

Regards: Vamtam

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
rlbourne Purchased

Hi I purchased your theme yesterday and am having problems with documentation. I want my slider to be like the first slide on the demo but I don’t see how to do that? I want to have different images to slide in a different times like on the first slide. I loaded the dummy content and that didn’t help. Also when I click on the short codes icon in the editor nothing happens? Please Help!

vamtam

Hi there,

Thanks for purchasing!

We would be happy to help you determine the cause for this issue.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

In order for you to access the Help Desk , the support team need to verify that you are our customer. Please log in to your profile in themeforest.net and visit this link:

http://themeforest.net/user/vamtam

You will see a contact form on the right hand side just bellow the “social profiles”

Please send a message from the contact form. Once we verify your email, you can email us, use the knowledgebase or open a support ticket on Vamtam Helpdesk.

Vamtam  Help Desk | Video Tutorials | Solutions

Thanks so much

Vamtam

Default-user
rlbourne Purchased

The ticket has been submitted.

vamtam

Thank you ! That was quick :)

Default-user
rlbourne Purchased

Did you see my ticket? I need help asap thanks!

vamtam

Hi Rick,

We just answered your ticket.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi Guys, Lovely looking theme. I imported dummy content okay and tehn proceeded to remove pages I didn’t want. I changed the main nav menu to suit but it seems to have gone all wonky. I’ve sent login info for you as admin via your pm. Went to your support forum but couldn’t find the answer there. Oh also it’s www.inpictureproductions.com not .com.au

vamtam

Thank you for purchasing Sintia!

The best thing you can do is to open a ticket :)). You have done so and you will get an answer soon.

Regards: VamTam

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