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Hello, I was hoping you could look at my homepage and tell me what is going on with the YouTube shortcode. I am having an issue with the way the left column shows up compared to the right column.
As you will see, the left side hides the playbar, etc. and the right side shows those featured. I looked all over to see what code is used to hide them, but for some reason it won’t work on the right side. Can you please help me?
I am referring to the set of videos near the bottom half of the homepage. You should see rows of 2 and 12 videos in total. Thank you for your time.
How did you add them? Did you use the same code?
Check if some video you add controls=0 after Youtube video code.
It seems like normal youtube embed video code. So it’s nothing come from theme side so I think it’s coming from Youtube itself.
I am facing issue in contact form, Not able to get email from it
$headers .= 'From: '.$from_name.'<'.$from_email.'>'.PHP_EOL;
Hi there, I have tried to go n your support section but there is no option for this theme.
When using the mobile app with this theme on both my iphone and my ipad, i can post to the blog however i cannot attach photos to the post. I can see the image in the Media when I access the admin panel on computer but on my mobile device the upload fails.
Can you assist?
It’s Wordpress backend that providing writing post for blog. I am not quite sure that Wordpress backend support all mobile devices.
What’s mobile model you have please?
Hi – we’d like to add a widget for translations to the top of the site (at the moment the translation widget is in the footer widget area and apparently no one can find it). How do i add some HTML to the top right of the header on the right of the email address to i can insert the language switcher? It’s using Transposh as the plugin for translations. www.archon.lu
Preferably we’d like to just add the short code ([tp widget=”flags/tpw_flags.php”]) somewhere or we could try to make a plugin – seems too complicated just to add something to the top of each page?
Any plan to widgetize the top of the template? So we can add other things than the address and phone number?
Sorry header of theme doesn’t support widgets. However you can edit theme header.php to add that code to theme header.
Hi, I’m trying to redo my site and would like to start by re-working the content on the preview. So basically erasing the content you used and replacing it with my own. This way is easier for me. Please tell me how. Thank you.
Did you mean you want to import demo site content?
Import Sample Contents
If you are new to WordPress and have problems with setting up the theme you might want to import the dummy content file (Sirens_sample_content.xml) that comes with the theme. You can import this file by clicking Tools > Import > Wordpress. The theme will then import some dummy posts and pages from the live preview. However you will still need to set some options on your own ex. main menu and theme settings.
Yes, exactly! Thank you!
You are welcome
Btw, Could you help me rate for the theme please?
Which Files i need change for this Fix “Fix gallery admin issue in Wordpress 4.2+” ?
Thank you for purchasing.
Could you please update all files in theme’s /plugins folder.
Yes, but i have Edit some Files in the Theme!
i bought your theme but i cant figure out how to make three service column under the slider , i did it but the three column show the same service . this is the code i have use
Please login with your purchased account.
Is there an option to make the theme boxed or the only layout is the full width per the div that contains the bread crumb?
Thank you for interesting.
Yes boxed layout is also support.
I updated to the latest 2.0+ version but it still says 1.83 at the top…
I checked original them files and version number is correct (v2.0.1)
Please update to the latest version of theme. It should fix your issue.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
Hello, I cannot change out the Sirens logo in the header. I’ve gone to Theme Settings > Header > Logo > Upload Logo. I then insert choose my file and insert into the post, and it says “Updated Successful”. However, the Sirens logo still remains and mine is not there.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I cannot send an email through the contact form on the contact page. I have everything setup correctly. When I click send, nothing happens.
Hello, I also cannot get REV-Slider to install at the top of any page other than the home page. How can I insert it into each additional page. I tried using the visual editor, but when I click on “REV-Slider” to enter it into the body text, nothing happens.
Hi my Google Maps is not so good! http://www.keepthebeat.ch/kontakt/ With Google Chrome i dont see my Map and with other Browser i sont see some Buttons. What can i do?
Hello, I’m using this theme and I think there are two things that need to be fixed:
- Price tables (highlighted one) is not centered in mobile phones.
- Tags in blog posts are not colored properly according to the selected skin nor given the option to change it in customization options.
Comment form inputs are disordered… I don’t know why is that, I reinstalled the theme and deactivated all plugins and it keeps this way.
Fixed. It’s a Wordpress 4.4 thing.
Hi, I installed GravityForms and it seems to work mostly great with Sirens, but there are some pre-built fields where the type is not showing how it supposed to (it gets hidden behind the fields.) I contacted GravityForms and they are telling me: “the issue is a conflict with the CSS of your theme. I would recommend contacting the provider of your theme to determine how to fix the CSS conflicts.”
Will you be able to assist me with this? Thank you.
Could you provide URL of page which has issue please so I can check it for you.
Hi after updating to the newest woocomcerce there seems to be 2 issues.
New users can register and i cant logout as a user. If i click logout im still logged in.
User cant buy items. the buy buttons are gone?
Please I need a fix for this asap
Hi guys, I am trying to set up my YouTube social profile on my Sirens theme, but I can’t seem to make it work. It seems that by default the Sirens theme is looking for a user ID, but my channel URL has the word “channel/XXXXXX” in it, not “user/XXXXX”, so even if I put in the right channel ID (same as user ID it seems) it still defaults to the “user/XXXXX” URL, which is not a valid URL. What do I need to do to get my YouTube channel working?
I’m sorry to hear about your problem, but your license is end of support, if you would like more supports, please kindly extend our support license.
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