734 comments found

Hi Guys, super great theme.

Presales question…

Can i change the size of the products? is this possible. I need a theme for an art gallery! Thanks!

Default-user

Great , Thanks

Default-user

Sara_p one more question

I need a theme for an art gallery and i will need some extra filters such as, size, material, date etc can i have this ability to your theme? is via woocomerce?

Thanks

Sara_p

Yes :)

Hi there,

The revolution slider has stopped working correctly. I cannot get the transitions to work as they were.

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Hello, I love your theme! Pre-sales question:

Is it possible to use masonry for the shop page? Masonry script is included in the standard WP install, and there are also several plugins such as this one that help do this: https://wordpress.org/plugins/infinite-scroll/

Essentially I want a shop layout like my current site: http://motibili.in/

Sara_p

My developer said you can use the masonry plugin but we are not sure about the style of this plugin, and currently we not provide support for customization or support for third plugins, I’m sorry.

Default-user

Hi, Masonry is not a plugin, it is a script that can be enqueued and applied to the relevant containers.

Also, is it possible to have a blog with different custom post types? For example, let’s say I create a new custom post type called ‘artist’ – would it be possible to show all Artists in one of the default blog styles – Pinterest for example?

Sara_p

No, I’m sorry, this is not possible without editing the theme structure, at the moment this feature is not available.

You said you will add RTL language css for using with right-to-left languages. I can’t see it in features list. Did you do that or not? because I can guarantee you with just a css modify you will have many many new buyers.

Thanks

Sara_p

Hi, for the moment we can’t add this feature, I’m sorry. We worked very hard for a week to make our bishop theme RTL compatible but it seems only few customers are using this feature. :(

Asasi

Yes that’s right about special designs like bishop but a common and popular theme like Sistina has much more usages. Best sellers should have popular features. There is only 2 themes that I wonder why they dont support RTL, 1. Bazar shop 2. Sistina.

Sara_p

Thanks for your suggestion. Btw on envato studio you can find some freelancer that with 50$ or 100$ make a theme RTL compatible :)

Dudisek Purchased

Hi, I need to move my website (wordpress, sistina) to a new hosting, but it seems that it did not work with the theme. Do you have any instructions how to do it?

Sara_p

Is really strange that this theme “not works with your hosting” .

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Looking to purchase this theme. Is it possible for a customer to make a file upload when buying an item?

Sara_p

You have to use a plugin like the gravity form extension, that allow you to add custom form in the product detail page.

Hello how can we change the checkout form ! Help :)

Sara_p

Please open a ticket in our support desk and ask this to our developers.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need exactly. I hope they can help you soon :)

Hi, when you select a color of the product the image in the gallery changes to that color. But when you click the image it opens the gallery, but the following images are from another color. Is it possible to modify this?

Thanks

Sara_p

Usually the product images gallery and variations are working separately. If you want you can use this additional plugin:

http://www.woothemes.com/products/woocommerce-additional-variation-images/
Sara_p
Sara_p Author

you’re welcome!

Sara_p, Great service as always!

Do you have an ETA on updating Sistina theme to support; WooCommerce 2.2.2 and WordPress 4.0?

Sara_p

Sistina is already compatible with wp 4.0, and we are working on the update for woo commerce compatibility :) thanks

Default-user

Great, Thanks! :)

Sara_p

you’re welcome :)

error establishing database on your demo

Sara_p

Yes, we have a strange server issue. We are working to fix it, thank you :(

Dudisek Purchased

Hi,

in the proccess of ordering, there is “Calculate Shipping” – I do not want this choice. Can I switch it off somewhere?

Default-user
Dudisek Purchased

I found it :-) sorry. It is possible to set up the free delivery if customers would order for 50 pounds and more? I read it somewhere here but I do not remember. Thank you.

Sara_p

I’m sorry, i don’t know, this is not a theme feature, is a woo commerce feature. I suggest you to search this in the woo commerce documentation :)

Hi Sara ! Hope you feel good!? I have a small question about WooCommerce V 2.2.x As I had to reinstall Wordpress + WooCommerce + Sistina, I am now with the latest version of Woo. What are the compatibility issues? Is this small minor problems? I do not want to waste too much time installing my items for sale if it is to have problems later. I prefer to wait for the update.

Thank you in advance for your answer. :)

Sara_p

We are currently working to release a new update of all our themes. Please not update woo commerce because there are some issues (not minor issues) :)

barreoblique

well.. you have an approximative date for your update ? Because it’s a new installation … Thank you :)

barreoblique

Hello here ! And Sara_p, you have a date about your new update ? sorry about my poor english :) .. and, have a nice day !

Hi,

After installing the new sistina version to fix the revolution slider vulnerabilities issues, the plugin is still on version 4.3.0 and not on 4.6.0 as stated in your changelog.

Are you sure the plugin is updated?

Hi, I tested my website with Pingdom.

I see your theme make a request to a file don’t exist. This request make my website slow down 3.4 sec. more

The request is: sistina/core/assets/css/buttons/button.css?ver=3.9.2

can see in this screenshot to: http://i58.tinypic.com/27wuwk.png

How can I fix this problem?

Thanks.

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