721 comments found

can anybody help, how to turnoff the slogan?, i cant find to option to turn it off. please help.

Default-user

no need i found the answer…

Sara_p

Hello,

I’m glad you solved it ;)

The images in the Product page are showing 4 times in magnifier, Please do help…

else i have one plugin to use…but i want to disable the theme gallery? is this possible.

Sara_p

Hello,

It seems that you are using images that are too small. Try to use larger images.

If you still have problems, please open a ticket at http://support.yithemes.com.

Best regards

hello nice theme I wondering can changed the theme css to RTL

Sara_p

Hello,

Thank you for your insterest in Sistina theme.

Yes, you can change it to RTL.

Regards

3rdstreet Purchased

Hello, Is there a way to modify the text that reads “Set Options” to “Select Options” when one hovers over the product image.

Thanks in advance.

Sara_p

Hello,

Could you please open a ticket at http://support.yithemes.com ?

Our help staff will be glad to help you solve your issue.

Regards

Hi, is it possible to remove the big search box from the website? I will have only one product and I would like to remove this.

Is it possible from within theme settings?

Sara_p

Hello,

You can disable it from the Theme Options at General > Header > Show search bar

Regards

aky007 Purchased

HI Sara_p,

I installed buddypress into the themeand it working fine so your theme is supported =)

Can i know what feature is coming soon for next version of he theme? Because i am going to customize it for the buddypress layout so will like to know more in order to be prepare.

Thanks.

Sara_p

Hello,

To what kind of features are you referring to?

Regards

I assumed my previous comment has been removed since no reply and I can’t find it now. I want to purchase this theme but I need you to fix IE.8 issue. This theme is perfect for non-IE browsers, too bad it runs heavily on IE (in my case IE.8). Can’t even scroll the page smoothly…

Sara_p

Hello,

Sistina is a theme with many features and with many possible combinations of JavaScript enabled widget.

Unfortunately IE8 is a very old browser so, under some circumstances, it may have problems rendering some pages of Sistina. We have worked hard to optimize our theme, but we can only arrive so far.

If you could, please take some time to explain in detail your problems in an email to issues[at]yithemes[dot]com.

Thank you for your patience.

Best regards

I check your demo site many times, and I want to buy it. But I want to know, after I buy, can i fix image product (width/height) in shop like this: http://theretailer.getbowtied.com/demo/shop/ And in single product: Can I fix image product (width/height), and why multi-image not have slider, and do not load image again when i click another. (I want like this:http://theretailer.getbowtied.com/demo/shop/superdry-hoodie/ – they dont load image again when i click another). – and DESCRIPTION, ADDITIONAL INFORMATION, REVIEWS, i want put them horizontal. can I do that? All the question, I will make by myself or you will do it for me?

Sara_p

Hello,

Thank you for your interest in our themes.

As for your requests, they are feasible, but unfortunately we don’t provide customization services for our themes.

Best regards

Hi,

I working on my shop and i like to change de orange colors (all of them) But i can not find out how. Till now i only find some of them, is it possible that you only can change the color of the header and footer buttons? If not how do i change the colors of the buttons in the navigation? And all others?

Thanks

Sara_p

Hello,

Could you please open a ticket at http://support.yithemes.com ?

Our help staff will be glad to help you solve your issue.

Regards

Hi Stunning theme, great work.

Filtering with the layerd nav is very important to me. I think the way you have laid it out is great. The filter system works fine on desktop, but it is not working on my iphone.

Thanks

mark

Sara_p

Hello,

What is the problem you are encountering? It should work without problems.

Regards

cburket Purchased

I’ve got to say.. As a user, this is a great theme. AND, Support has been PHENOMENAL. I have opened a few tickets with specific questions and all has been promptly resolved. Thank you Yithemes for not just releasing templates, as so many others do on Themeforest, but actually helping the people who buy from you.

Sara_p

Thank you for your great feedback! :)

Hi Sara,

A couple of pre-sales questions:

1. During checkout on the demo site, order was placed immediately after clicking “Place order”, with no confirmation page. Is this the design of the theme? Or is it due to it being a demo site?

2. In the theme’s description, there are 2 layouts for checkout page, including a tabbed checkout page. This is not present on the demo site. Is there anywhere I can view this?

3. In the theme’s description, one of the portfolio layouts is filterable. This is also not present on the demo site. Is there anywhere I can view this?

Thanks!

Default-user

Thank you for your reply.

Regarding (3), is there any chance the filter layout will be added?

Sara_p

Hello,

At this very moment there are no plans to include new portfolios in Sistina, I’m sorry.

Regards

Default-user

That’s a shame, but thank you for letting me know all the same.

Hello I would like to purchase this template as it is so well done in so many areas.

The question I have is that I will not be using woo-commerce or any sort of ecommerce software. I’d like it to link over to spreadshirt.com to complete ordering through their interface.

Is it possible to remove Quantity, as well as edit the link for ‘checkout’ to be a link to Spreadshirt instead of being a true shopping cart? Or do you feel this theme is meant to be woo-commerce and really not easily editable to do the above?

Thanks! Really well done theme.

Sara_p

Hello,

I’m sorry, but this theme was meant to be used with WooCommerce. I don’t think that it would be possible to link to a spreadsheet.

Thank you for your interest in our theme.

Best regards

Hi, Pre-Sale question. Dies the theme include a page builder ?

Thank you

Sara_p

Hello,

I’m sorry, but there isn’t a page builder.

Regards

Default-user

Thank you Sara. Is it possible to use a plugin such as site origin with the Sistina theme?

Sara_p

Hello,

Unfortunately we have not tested the theme with that plugin, I’m sorry.

Regards

brian_h Purchased

How would I go about placing a menu in the left nav?

Sara_p

Hello,

You can use a widget named “Custom Menu”.

Regards

Does this theme come with parent and child theme?

Sara_p

Hello,

Yes, there are both.

Regards

Sara_p,

first of all just awesome theme. Working on a local version of it on my computer. Just to play around with it. It is beautiful.

I have a quick question: What i am trying to do: I have my normal shop but lets just say I want to have a page for each brand. So they can only look at the products related to that brands not the rest of the product set. For example lets just say I go to nike brand. I want a separate page for nike, widgets to only show Nike product etc etc.

I can achieve this with the category pages very simply & the best of all the YITH WooCommerce Ajax Navigation works well on this.

However, because it is a category page I have very little ability to customise the page. What I am hoping to do is to have a page for the brand where the YITH WooCommerce Ajax Navigation ONLY searches that brand.

Is this possible?

thanks.

Sara_p

Hello,

Could you please open a ticket at http://support.yithemes.com?

Our staff will be glad to help you on this issue.

Best regards

Hi I wonder if its possible to disable the shop, so I just can use it as a “show my stock” but not shop… With other word, there should be no checkout?

Nice job with this… Looks great!

Sara_p

Hello,

Yes, you can enable the “Catalog mode” in the Theme Option panel.

Best regards

Default-user

Ok, but if I like to keep the homepage you have as the first page on your demo version, is it still possible?

Sara_p

Yes, you can mantain that layout.

Regards

aky007 Purchased

Hi Sara_p,

Your support site response speed is toooooooooooooooooooooooooooooooooooooo slow. Can i know how to disable the product enquiry form from the product page? Or How can i remove the whole function?

Thanks a lot!!

Sara_p

Hello,

Could you please write me your ticket number? I’ll investigate the situation personally.

Best Regards

jsnmrk Purchased

Hi, is there a way that the suggested search results can work with posts only as they do with products?

I dont have a store, but want to use the search bar to search the site content, but suggest post titles.

If I deactivate WooCommerce then the suggested results do not work. If I reactivate it I only get suggested search results for products. Even if I select ‘search all / posts’ it still does not work

Is there a solution?

Sara_p

Hello,

Unfortunately the search works only with WooCommerce products. You would have to customize it yourself to suit your needs and search for posts.

Thank you for purchasing our theme.

Regards

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