Hi MegaTheme, is your newly updated version that came out on
6/25/15 no longer available to download? I didn’t update at the time but now I am ready to re-do my site. When I tried to download it, the filename says “old version”. Please let me know how I can get the newer version.
Hi, please email us via our profile page.
What is your profile page…? Can you send me the direct link please?
You can send us email via our user page contact form here http://themeforest.net/user/MegaTheme
Ah ok. Sent!
Hi Mega! I sent the email via your page 3 days ago before your last reply and haven’t heard back yet. Do you know if they got my message? I need to start re-doing my site by the end of the today so I can finish before I leave town…I just need someone to email me the files to install the newer version that came out last year…Thank you for checking in advance!
Can you send the mail again? Looks I did not receive it.
Hi Mega, I just sent again right now with same request. If you just need my email it is email@example.com. Thank you!
Sent you an email.
Hi Mega Theme!
Thanks for your response that you will help me get back to Demo10 at my site www.cristinadeltoro.com. I was one of your original sample websites. I spent hours today going back through the documentation, the comments here, and all pages of WordPress admin panel and I can not figure out how to load the rev slider onto the pages (it used to be on my front page and my three photo galleries), how to change the nav to not be center justified as it was left justified before, and where to load the photos on the galleries. It looks so different than before. I await your help anxiously as over the weekend I had a client trying to see my work to see if they want to use my services.
Thank you so much!
Hi, we will reply ASAP.
I just got your replies right now Mega Theme. I gave up entirely on your theme about 12 hours ago and bought an entirely new theme. I had not heard from you in over a week. I do appreciate your past help. But honestly, this new release as of December 2015 is not well documented at all. There are also many issues. For those of us that bought your original theme, it was better documented and easier to work with. I still have issues with the Rev Slider. The use ‘cover’ background fit I could not use as it sometimes cut off the photo at people’s head. The nav bar is now on the left thanks your your code that you sent me however the nav bar at the top appears at time randomly on top of my photos is the web browser is changed in size. There are other problems such as my contact page does not work at all. Anyway, I just could not be down any more on my website and had to move to a theme that works. I also could not wait a week for a reply.
My subsciption just ended a few days, but here is a very simple question I believe. ?
I want to order my portfolio items with ID, but how can I give the portfolio items an ID? Now I use the date, but as you can imagine, it is not optimal.
Hi, please email us via our profile page. You can send us email via our user page contact form here http://themeforest.net/user/MegaTheme
Hi, quick question before we purchase – does your theme work with plug-in Soliloquy slide?
Hi, we wouldn’t be able to confirm if the plugin works as we have never used it – there are just too many plugins to try them all.
Hi, i’ve purchased this theme as i really want to use Demo 10, but i have absolutely no idea how to set it up! the default demo isn’t 10 and i can’t find it anywhere, the documentation doesn’t really help me either. I’m completely new to wordpress and not sure what to?
Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.
Just 2 questions!
1 – Will I be able to get Demo 10 look & additionally will I be able to a button on slider image pointing to respective category or album?
2 – Photo Proofing or Password Protected feature for gallery is missing! Any hopes in future to have this updated? OR do u suggest any compatible plugin with ur theme?
1. I think yes you can do this as demo 10 uses Slider Revolution plugin http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 that is included in the package.
2. It should works fine out of the box.
I didn’t get the second point!
I have already purchased ur theme & put a query…please reply!
Please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.
Please mind replying to Private Ticket #720451
This is how 6months support get dragged as you guys take so long to reply!!
Hi! Quick question. Can anyone tell me how to make a sliding gallery like this http://demo.megathe.me/skylab/demo-1/portfolio/modern-woman/ ?
Hello is the alternative image gallery in Visual Composer specific to your theme? I cannot find this beautiful gallery on other theme which include Visual Composer, is it possible to enable the alternative image gallery on any other theme including Visual Composer? Thanks TT
Hello, please create a support ticket by following this link http://megatheme.ticksy.com/
Just let you know, my Visual Composer stopped working with WordPress couple of days ago. You really need to update the Skylab theme and Visual Composer ASAP.
do i need rev slider on my website?
it is infected! its old, but also there was no input that i should update it…
if not needed, i simply gonna delete it.
website is: www.danielmarti.net
cheers. sorry no time now to renew support, it urgent,thank u!
Hi, please email us via our profile page and provide us your URL, username and password for your site and we will take a look.
the server got infected by virus through “revslider”. can i just backup the same theme an delete rev slider to stop this loophole? i think i don’t use rev slider. can i stick to my old theme? please help
i just sent u a ticket, thank u for working on it very soon
2 days ago, #742492, about a infected website cause of rev slider, important, thank u
Hi, sorry for the late reply. Answered your ticket.
I bought it now. and tried installation in wordpress. but wordpress said “the theme is missing the style.css stylesheet. Theme install failed. how do I do now. I can’t use this theme now…
Hi, thank you for the purchasing!
Please read this post https://help.market.envato.com/hc/en-us/articles/202821510
I have a problem.. I was just changing my template form another theme to the Skylab template to update the other one. But now I cannot even login of a problem with the Skylab template? Help I don’t know what to do. My password and account are right because I signed in 15 minutes ago before this problem was going on.
I really hope you can help me.
Hi, it says there is an update for Visual Composer but i can’t find it in my downloads? How do i download the latest version? Thanks!
Hi, see it in the downloaded package in plugins folder or in the themes folder in inc/plugins.
I did that originally, extracted the file from the plugins folder and tried to add it as a plugin on Word Press, but it failed as there was already a folder with that name. Do i need to delete the old version of Visual Composer first on WP and then install it again?
Yes first delete old version of Visual Composer and then install the new version.
see my ticket #742492, import before i go further to fix my infected website. i think its pretty urgent matter, but it looks like u don’t take that serious. please
Hi, we will answer ASAP.
Hi!, I have a problem with this theme. I have imported a xlm file and then, when i click on “Appearance” -> “theme options” -> “header” the page doesn´t load so i can´t make changes
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