620 comments found

tuxradio Purchased

After I updated to this latest version, the Revolution Slider on the Home page doesn’t show up. Any help?

tuxradio
tuxradio Purchased

I got the revslider to work, by deleting the folder in the >plugins, and installing the unzipped folder that comes with the new version.

But, on that note, do you NEED to install ALL of the plugins that come with the new version? It doesn’t say that in the instructions.

QantumThemes

well, you don’t need so, but is highly recommended as otherwise bugs can occur. I’ll be more specific, thanks for the advice

tuxradio
tuxradio Purchased

Also, on the Events page and/or widget, is there a way to display only the current or upcoming events, and NOT past events?

989web Purchased

Can you please confirm that the theme is NOT AdSense Compatible?

QantumThemes

many people are solving this by putting adsense into an iframe. Otherwise, simply disable the plugin from the pages with the adsense using its function (adding the url where you want the adsense in the list of pages without ajax loading).

OR

Disable the AAPL plugin

Default-user
989web Purchased

what is the dom ? what is the aapl plugin ? can you please explain ?

QantumThemes

advanced ajax page load (aapl) and the dom is the document html

Hi. we have a problem with your template. We are surfing web, select ARTIST MENU, then select RELEASE MENU, and when we return to HOME, Slider has disappeared, “Last releases” are damaged, and “podcast” has disappeared… Refresh only solution. How can we fix it?

QantumThemes

Hi, please send us an email we├Čll send you the solution there, just need to update and configure properly a couple of things. Thanks!

TC3 Purchased

Great theme, but there are some serious mobile issues that are coming up. Testing on iphone, both on your demo site, and an installation.

First, it may be default bootstrap behaviour, but the mobile menu should absolutely collapse after a selection is made and the content is loading. It’s incredibly confusing to the end user as they wouldn’t know to click the menu icon again to collapse it, and they don’t realize the content has loaded.

I’ve never seen another theme where the menu doesn’t collapse in mobile, and it makes no sense otherwise.

Also, with the lightbox functionality on mobile, larger images can easily go beyond the boundaries, so you only see part of the image. Is there any option to constrain to the boundaries when on mobile? Additionally. why is there no close function (x) on the overlay, apart from having to swipe up? The end user is not going to know to do that, and they will have no obvious way to close the lightbox and go back to the site content without closing the browser and starting again. Also very confusing.

I’m also noticing that it’s very easy to scroll down, then swipe left a bit, and have the page content be halfway off the screen on an iphone in verticle view. It’s not happening so much on your demo, but it is on a clean installation here.

Otherwise, fantastic theme, great work!

QantumThemes

Thanks, very useful hints, we already put these fixes which totally make sense in the next release out in less than 2 weeks. i strongly recommend to create a child theme if you plan to apply customizations.

For every other suggestion or request, please use the email as is easier for us to manage the requests from there :)

Thanks again and have a nice day!

datibus Purchased

I have just bought the theme, and I have followed the instructions to activate it, but it still show me the message: Your version of SLAM! Theme is not yet fully active. To enjoy all the functions, please activate it here

What can I do?

Thanks in advance

QantumThemes

hi, please write to the support email, we cannot offer support here as we say in the manual, due to a logistic reason. If you already send an email to the support address, please wait for the reply: we receive a lot of requests and try to make anyone happy, this sometimes needs some time of extra effort. But we always answer to everybody :) thanks!

tuxradio Purchased

What would make the Home Page slider not show up in some instances of Google Chrome or Internet Explorer? It shows on my Google Chrome, but not on others’ Chrome, and doesn’t show up at all on Internet Explorer…?

tuxradio
tuxradio Purchased

This has become a major problem now. It seems that if you enable Ajax Page Loader’s “Debug Mode,” like the plugin suggests you do… the revslider stops working.

I need help with this. My revslider is not showing on google chrome and Internet Explorer. The message from the Ajax Debugger keeps showing up now.

QantumThemes

answered by email

Hi, Is there anyway to deactivate the included player on the “Releases” pages ?

QantumThemes

hi, please write to the support email, we cannot offer support here as we say in the manual, due to a logistic reason. thanks!

bj88 Purchased

I want shortcodes to be shown in excerpts and or custom fields in visual composers postgrid :) How does it work? Everytime i only see the text of the shortcode in my grid! Please help me! Thank you so much :)

I just sent a email, please answer me, thanks!

QantumThemes

all emails are answered, thanks

Hey there,

Good work on this theme!! I want to know if is possible to resize the main page. I like the size with 940px width but when I research the websites of all customers, the size is like the demo.

Thank you

QantumThemes

ANswered already I think right?

johsmith666

Yes but not work with Latest Release box. Please take a look. The box is unconfigured. The covers still bigs and only appear 2 and half covers.

QantumThemes

answered by email, thanks

How I can make the QTRevSlider like the demo you have? Wide! 100% width!?

Default-user

need response guys! I need to have the look like you have on your LIVE PREVIEW, because my slider no looks like that, please help me! I already sent a email!

QantumThemes
Please use the support method described in the manual http://qantumthemes.com/manuals/vice/
ashlomas Purchased

Hey, Can you tell me how I can control the height of the auto mixcloud / soundcloud items? I’ve created custom posts to display the mix on the page but its like 500px deep and want it to be the slim version?

Ex: http://designedinbrighton.com/codesouth-slam/music/latest/

no trouble seeing the videos on the manual here: http://qantumthemes.com/manuals/slam/

Default-user

O.o oo !!! Today there is an update theme ??

QantumThemes

yes, simply replace it via ftp to solve some small bugs ;)

Default-user

waiting, when it will be online?

dj_banner Purchased

hello I would like to sell me a plugin to use streaming radio?

Default-user
dj_banner Purchased

ip: 138.128.182.70

puerto: 9998

QantumThemes

okease send an email to support address, thanks

TC3 Purchased

Hi, fantastic theme. I’m just wondering if it’s possible to refine the “Releases” carousel to display better on mobile devices? It’s responsive, but they squish down into tiny boxes, and the titles often overlap so it looks very messy.

What would be more ideal is to have each release instead be fullwidth, tiling vertically (on iphone portrait mode for example). Or just have one release showing, with a swipe left/right to the next release.

Is is possible at all?

Thanks, great theme.

QantumThemes

this is the best way possible for performance reasons

Hi, I just purchased SLAM Theme this week. I’m looking forward to setting it up. I’ve followed the setup instructions and having a few small issues. Can you please help out? Thanks ;)

Issue #1 – music player bar ‘play button’ is not working (not visible), and not playing music.

Before I created my first release the ‘player button’ was visible. But once I started to add releases the player button dissappeared. If I mouse over the ‘player button’ area and click it..it takes me to “about:blank”

Issue #2 – I’m having problem with 2 plugin errors (for WPBakery Visual Composer and Advanced Ajax Page Loader)

WPBakery Visual Composer: Installing the plugin…

Destination folder already exists. /home/content/13/9311513/html/wp-content/plugins/js_composer/

Plugin install failed.

Advanced Ajax Page Loader: Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/content/13/9311513/html/wp-content/plugins/advanced-ajax-page-loader/

Plugin install failed.

Default-user

Hi. I’m stilling waiting for support..can you please reply. Thanks.

Default-user

Hello?

Default-user

I cant believe the slow support from SLAM Theme. I’ve been waiting for a reply and nothing so far. I’ve left you a comment here on ThemeForest and I’ve emailed you at info[at]qantumthemes.com Can you please help me with some basic issues on my SLAM Theme. Thanks.

Hi, nice theme, I like when the player continue play without stopping when I click on other page. I need to ask one thing. From perspective of SEO, when every page has its own LINK, is it like that? Is the different page on other link of it is somehow loaded different way? Maybe ajax and stays on same page?

QantumThemes

Hi, the pages are loaded in ajax but any page is an indipendent indexable page, I am a SEO in first place so i did all good from this point of view ;) Many very big labels and djs are using this theme at the moment

Mate I’ve dropped you an email to your info email address coming from marnik at bonzairprogressive dot com.

Please check it out, it’s about the Beatport API and some new problem that has occurred.

greetz,

Marnik.

Does this theme support digital downloads (music, mp3) after successful purchase? When customer purchases music, how do they access it after it’s paid for ?

Thank you,

QantumThemes

You can manage all this with woocommerce, please check woocommerce plugin for the details, we don’t offer support for that as is not our product, bus it’s absolutely possible to do so. Thanks!

I have been trying to get a hold of you for a couple days now via support email, I have a problem with your theme. I created a couple pages using the media grids on them, and put a bunch of pictures on it. Now whenever I navigate to a page from the menu it doesn’t load the images at all. However if you directly goto the page the images load with no problems.. Or if you navigate to the page with the menu and refresh the page it will load.

The problem with either of these issues if I make a direct link in the menu for it, this interrupts the audio player by navigating to a direct link, because that bypasses the themes loading system you use to keep the audio player playing.

I have tried disabling all the plugins on the site and the issue persists. Additionally no other gallery plugins work with this theme for whatever reason so I seem to be stuck with your version of gallery. I have also tried going to mason media grid as well with the same problem. Please help I need to launch this site like yesterday.

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