975 comments found

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Dear Sir or Madam,

I really like your theme, but am having an issue with the homepage slideshow. When pressing the autoplay button the slideshow speed is extremely fast, less than a second between transitions. How do I adjust this?

Thanks,

Century Seven Multimedia Solutions

Dream-Theme

Hi,

Most probably you’ve set up the speed assuming that it is in seconds. But Slash use millisecond instead. So if you want e.g. 3 second interval, you need to set the autoslide setting to 3000

wickedcentury

Hello,

Okay, where do I find that setting at?

Thanks you,

Century Seven

Dream-Theme

Hi,

In the page editing interface (one that you’ve assigned to be a homepage)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
TurfZilla Purchased

Hello, This theme satisfies me a lot. There is only one problem I can’t solve: When we arrive on the home page, my menu is ‘light’. There are not the entire menu. and after, when you click on a item and enter in a page, it’s ok, the menu becomes as I set it. Can you tell me how to have the entire menu in the home page? thank you

Dream-Theme

Hi,

It sound like some sort of JavaScript error that prevents Cufon font from being rendered.

Currently we are upgrading our help-desk software. Considering this circumstance tickets submission will be withdrawn from Feb 15th till Feb 20th.

In 2 days we will launch our new support portal and you’ll be able to submit a support request there: http://support.dream-theme.com

Thank you so much for patience and understanding!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
rajmund Purchased

Hello,

I have one simply question (I have Wp Slash ver. 2.1). What I need to add to css files to enable correct print from web browser? In this moment, while printing – the text from Wordpress pages is cut.

Thanks, Rajmund

Dream-Theme

Hi,

I’m afraid it is some specifics of your browser/printer sunup: we had never heard of this issue before…

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Presale question _ I love the site but I’m looking for something that I can make a little less heavy in terms of colouring. I know there is a light version but is there a way of changing the menu background to white. Would those elements be in the PSD files that I can just change?

Also I see there is a full screen video option. Is there an option to embed a vimeo video file full screen?

Thanks

Dream-Theme

Hi,

Changing colors of menu will require considerable amount of customization by an experienced developer.

Vide fetching supported only from youtube and only with JWPlayer installed

  • Author had a File in an Envato Bundle
  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years
  • Sold between 10 000 and 50 000 dollars
Roob9 Purchased

Hi, is it possible to exclude the featured image from a photo album? Like it is possible for a gallery in a blog post. I have cover images with text for all my photo albums which should not be contained inside the album. cheers Robert

Dream-Theme

Hi, I’m afraid this feature is unavailable at this moment. Sorry

Roob9
Roob9 Purchased

OK, i got this fixed by a friend. I’ve got a few more questions:

Is it possible to like a single image? Because if someone clicks the FB like button on a image, the whole page is liked instead of the image

Can i remove the 1:1 full size button on the images?

How can i add images that are already in the mediathek to a photo album?

Thank you!

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, So I just purchased your theme and for some unknown reason it will not install on my word press site. I have tried multiple times and have made sure that I am uploading the right zip file dt-slash_v.2.1.zip. But the theme will not upload. I have checked your trouble shooting page and it has been no help, I also called my provider godaddy to see if it was a file size issue or something on their side but they assured me it was not. I have uploaded themes in the past and have had no problem so why yours wont upload is a mystery. I could really use some help thanks.

Dream-Theme

Hello,

We just launched registration of new users and tickets submission on our new support portal: http://support.dream-theme.com . Please submit a ticket there and our staff will get back to you ASAP. Thanks!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Dear Sir or Madam,

Where do I find the setting to change the speed of the homepage slideshow?

Thanks,

Wicked Century

Dream-Theme

Hello,

I’ve answered your previous comment. If you still experience problems with it, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ubestri Purchased

Hi there, I am unable to get my short codes to work, can you please advise?

Thanks

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • United States
jgucci333 Purchased

Is there any way to make the thumbnails square instead of angled?

Dream-Theme

Hi,

Theoretically this can be done. But it requires considerable amount of customization which is, unfortunately, far beyond the scope of theme support :( Please consider hiring a freelancer to help with it.

jgucci333
jgucci333 Purchased

Can you at least point to the file where this is?

Dream-Theme

Unfortunately no. There are lots of files that needed to be changed starting from PHP templates to CSS and Javascript. Sorry.

  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
  • United States
milfodd Purchased

Tip for video on portfolio pages

Use the embed/iframe code and not just the video url. This had me going around in circles for a while. Thanks to the online help desk folks for setting me straight :)
Dream-Theme

no problem ;)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi there, I’m working on your theme and my client needs his website to be multilingual. I’ve read quite a bit about the methods, like multi-installation and single-installation and I’m not sure what is the best one. It seems like WPML is the easiest option, but contains some bugs. There are also plugins like qTranslate and Xili-language. What would you recommend? What works best with Slash? Many thanks

Dream-Theme

Hi,

Originally Slash is not intended to be multilingual. But most of our buyers are using qTranslate or WPML (of course with certain amount of customization)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mansikka1 Purchased

Hello, can you give detailed instructions how to get avatars/gravatars working with this theme.

I can not get them working somehow.

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mansikka1 Purchased

Nevermind, got it working now. I just needed to post a new comment and then it updated all my comments and now the picture is displayed right.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, I would like to add a link to my website at the bottom of the page, I have tried to do it, but failed. Is it possible? If yes, could you tell me how to do it, please? Many thanks

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

  • Has been a member for 1-2 years

Hi,

I am quite new to wordpress – this is my first website. I hav purchased Slash and it uploaded fine.

I am just trying to figure out how to use the site, and have a couple questions:

1) Uploading logos – what format/s does the site take? I need to upload an image with no background so either .tif, .psd, .eps, .ai etc. 2) When I do upload the logo just in jepg, it comes out massive, accross the entire page. How do I make it fit into the right area? 3) How do I use the home page carousel/slider? When I upload an image it comes up saying error 404 – file not found. I am just using jpeg images for this. Do I need a specific program to use this? I have the adobe master collection, so happy to use any of these programs for that.

Any help, would be much appreciated as I have been trying to set this website up now for four months – finally uploaded it to wordpress without any error messagaes :)

Thanks, Mariela

Dream-Theme

I’m sorry but your profile information displays that you have not purchased anything here…

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Turkey

Hi,

(Your support system not does not accept my Purchase Code.)

Some peoples are same reason and you say its possible.

How can I change my standart category layout to masonry layout.

Thanks.

Dream-Theme

Hello,

Please watch the screencast http://www.screenr.com/gHxs and make sure that you are copying code correctly (all characters, without spaces, etc).

Unfortunately, masonry layout is not available for categories/archives

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jkallerup Purchased

Hi, I am having a tough time getting my site off the ground. The manual only does so much. Is there a tutorial or video to help with the main elements of the site?

Dream-Theme

Hello,

If you are experiencing issues with theme please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
poudenes Purchased

Hi All,

Can i clear the Cache folder public_html/wp-content/themes/dt-slash/cache/ ? So it will generate new files. I have delete some old images, want also this cached ones leave the digital world :)

Dream-Theme

Hi,

You can clear that folder any time you like. But please do not delete folder itself.

Default-user
poudenes Purchased

THanks for the feedback !!! I will clear the folder itself :D

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
PARLE Purchased

Hi..

I have a small problem with the Slash theme, when i publish the homepage slider, the thumbs never appers in my webpage…how can i resolve this problem??.. Thanks!

Dream-Theme

Hey,

Have you tried to use the search on our knowlagebase: http://support.dream-theme.com/knowledgebase/images-are-not-being-displayed/ ?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Diaph11 Purchased

Hello, Could you tell me how I can translate the theme ? I’ve seen that “Slash WP is translation ready” but I can’t find a en_US.po file to edit. Regards.

Dream-Theme

Hello,

Have you tried Troubleshooter or Knowlagebase search on our support portal support.dream-theme.com ? ;) Here’s an article for you: http://support.dream-theme.com/knowledgebase/how-translate-the-theme/

Default-user
Diaph11 Purchased

Thank you :-)

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