977 comments found

Dear Sir or Madam,

I really like your theme, but am having an issue with the homepage slideshow. When pressing the autoplay button the slideshow speed is extremely fast, less than a second between transitions. How do I adjust this?

Thanks,

Century Seven Multimedia Solutions

Dream-Theme

Hi,

Most probably you’ve set up the speed assuming that it is in seconds. But Slash use millisecond instead. So if you want e.g. 3 second interval, you need to set the autoslide setting to 3000

wickedcentury

Hello,

Okay, where do I find that setting at?

Thanks you,

Century Seven

Dream-Theme

Hi,

In the page editing interface (one that you’ve assigned to be a homepage)

Hello, This theme satisfies me a lot. There is only one problem I can’t solve: When we arrive on the home page, my menu is ‘light’. There are not the entire menu. and after, when you click on a item and enter in a page, it’s ok, the menu becomes as I set it. Can you tell me how to have the entire menu in the home page? thank you

Dream-Theme

Hi,

It sound like some sort of JavaScript error that prevents Cufon font from being rendered.

Currently we are upgrading our help-desk software. Considering this circumstance tickets submission will be withdrawn from Feb 15th till Feb 20th.

In 2 days we will launch our new support portal and you’ll be able to submit a support request there: http://support.dream-theme.com

Thank you so much for patience and understanding!

rajmund Purchased

Hello,

I have one simply question (I have Wp Slash ver. 2.1). What I need to add to css files to enable correct print from web browser? In this moment, while printing – the text from Wordpress pages is cut.

Thanks, Rajmund

Dream-Theme

Hi,

I’m afraid it is some specifics of your browser/printer sunup: we had never heard of this issue before…

Presale question _ I love the site but I’m looking for something that I can make a little less heavy in terms of colouring. I know there is a light version but is there a way of changing the menu background to white. Would those elements be in the PSD files that I can just change?

Also I see there is a full screen video option. Is there an option to embed a vimeo video file full screen?

Thanks

Dream-Theme

Hi,

Changing colors of menu will require considerable amount of customization by an experienced developer.

Vide fetching supported only from youtube and only with JWPlayer installed

Roob9 Purchased

Hi, is it possible to exclude the featured image from a photo album? Like it is possible for a gallery in a blog post. I have cover images with text for all my photo albums which should not be contained inside the album. cheers Robert

Dream-Theme

Hi, I’m afraid this feature is unavailable at this moment. Sorry

Roob9
Roob9 Purchased

OK, i got this fixed by a friend. I’ve got a few more questions:

Is it possible to like a single image? Because if someone clicks the FB like button on a image, the whole page is liked instead of the image

Can i remove the 1:1 full size button on the images?

How can i add images that are already in the mediathek to a photo album?

Thank you!

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hi, So I just purchased your theme and for some unknown reason it will not install on my word press site. I have tried multiple times and have made sure that I am uploading the right zip file dt-slash_v.2.1.zip. But the theme will not upload. I have checked your trouble shooting page and it has been no help, I also called my provider godaddy to see if it was a file size issue or something on their side but they assured me it was not. I have uploaded themes in the past and have had no problem so why yours wont upload is a mystery. I could really use some help thanks.

Dream-Theme

Hello,

We just launched registration of new users and tickets submission on our new support portal: http://support.dream-theme.com . Please submit a ticket there and our staff will get back to you ASAP. Thanks!

Dear Sir or Madam,

Where do I find the setting to change the speed of the homepage slideshow?

Thanks,

Wicked Century

Dream-Theme

Hello,

I’ve answered your previous comment. If you still experience problems with it, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.

ubestri Purchased

Hi there, I am unable to get my short codes to work, can you please advise?

Thanks

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Is there any way to make the thumbnails square instead of angled?

Dream-Theme

Hi,

Theoretically this can be done. But it requires considerable amount of customization which is, unfortunately, far beyond the scope of theme support :( Please consider hiring a freelancer to help with it.

jgucci333

Can you at least point to the file where this is?

Dream-Theme

Unfortunately no. There are lots of files that needed to be changed starting from PHP templates to CSS and Javascript. Sorry.

milfodd Purchased

Tip for video on portfolio pages

Use the embed/iframe code and not just the video url. This had me going around in circles for a while. Thanks to the online help desk folks for setting me straight :)
Dream-Theme

no problem ;)

Hi there, I’m working on your theme and my client needs his website to be multilingual. I’ve read quite a bit about the methods, like multi-installation and single-installation and I’m not sure what is the best one. It seems like WPML is the easiest option, but contains some bugs. There are also plugins like qTranslate and Xili-language. What would you recommend? What works best with Slash? Many thanks

Dream-Theme

Hi,

Originally Slash is not intended to be multilingual. But most of our buyers are using qTranslate or WPML (of course with certain amount of customization)

Hello, can you give detailed instructions how to get avatars/gravatars working with this theme.

I can not get them working somehow.

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Nevermind, got it working now. I just needed to post a new comment and then it updated all my comments and now the picture is displayed right.

Hi, I would like to add a link to my website at the bottom of the page, I have tried to do it, but failed. Is it possible? If yes, could you tell me how to do it, please? Many thanks

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hi,

I am quite new to wordpress – this is my first website. I hav purchased Slash and it uploaded fine.

I am just trying to figure out how to use the site, and have a couple questions:

1) Uploading logos – what format/s does the site take? I need to upload an image with no background so either .tif, .psd, .eps, .ai etc. 2) When I do upload the logo just in jepg, it comes out massive, accross the entire page. How do I make it fit into the right area? 3) How do I use the home page carousel/slider? When I upload an image it comes up saying error 404 – file not found. I am just using jpeg images for this. Do I need a specific program to use this? I have the adobe master collection, so happy to use any of these programs for that.

Any help, would be much appreciated as I have been trying to set this website up now for four months – finally uploaded it to wordpress without any error messagaes :)

Thanks, Mariela

Dream-Theme

I’m sorry but your profile information displays that you have not purchased anything here…

Hi,

(Your support system not does not accept my Purchase Code.)

Some peoples are same reason and you say its possible.

How can I change my standart category layout to masonry layout.

Thanks.

Dream-Theme

Hello,

Please watch the screencast http://www.screenr.com/gHxs and make sure that you are copying code correctly (all characters, without spaces, etc).

Unfortunately, masonry layout is not available for categories/archives

Hi, I am having a tough time getting my site off the ground. The manual only does so much. Is there a tutorial or video to help with the main elements of the site?

Dream-Theme

Hello,

If you are experiencing issues with theme please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.

poudenes Purchased

Hi All,

Can i clear the Cache folder public_html/wp-content/themes/dt-slash/cache/ ? So it will generate new files. I have delete some old images, want also this cached ones leave the digital world :)

Dream-Theme

Hi,

You can clear that folder any time you like. But please do not delete folder itself.

Default-user
poudenes Purchased

THanks for the feedback !!! I will clear the folder itself :D

PARLE Purchased

Hi..

I have a small problem with the Slash theme, when i publish the homepage slider, the thumbs never appers in my webpage…how can i resolve this problem??.. Thanks!

Dream-Theme

Hey,

Have you tried to use the search on our knowlagebase: http://support.dream-theme.com/knowledgebase/images-are-not-being-displayed/ ?

Diaph11 Purchased

Hello, Could you tell me how I can translate the theme ? I’ve seen that “Slash WP is translation ready” but I can’t find a en_US.po file to edit. Regards.

Dream-Theme

Hello,

Have you tried Troubleshooter or Knowlagebase search on our support portal support.dream-theme.com ? ;) Here’s an article for you: http://support.dream-theme.com/knowledgebase/how-translate-the-theme/

Default-user
Diaph11 Purchased

Thank you :-)

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