977 comments found

sil_79 Purchased

Good morning Dream-Theme. I’m using WPML for the translation of your site to the italian language. I am having some issues in the media section and in the portfolio image handling. I’ve already open a case in the wpml support section but they are asking for you for some techincal information. Here is the link to the case: - http://wpml.org/forums/topic/problem-with-wpml-media-translation-2/#post-116933

I kindly ask you a hand to resolve this issue that is delaying the site kick-off. If you need futher information (to connect to the site, to see the web page etc. etc. I’m glad to give you)

Thanks Silvano

Hey guys!

We’ll not be able to answer comments till monday.

BUT our support team works as usual! If you have any questions please don’t hesitate to submit a request at our helpdesk: http://support.dream-theme.com/

Thank you so much for understanding! Miroslav (from Dream-Theme)

Photo Gallery Sort Order options not working

Hi! I’ve entered images into the gallery for the photo albums… but I’m unable to order the images from top to bottom the same on the site. The GALLERY ORDER OPTIONS widget on the right seems to have no effect on the ordering of the images. I can use the acending/decending ordering in the gallery but it always shows reversed on the site… any ideas?

THanks for any support you can give.

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hey bought your theme about a year ago and it has been working fine but since an day or so the blog section if the site be messing up i cant get the blog to show in the standard view http://themeforest.net/item/slash-wp/full_screen_preview/701905 but its not working. Hers what am seeing instead http://www.bowlodesigns.com/blog/. Thanks

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

I cannot make a photo album for some reason. Can someone give me pointers on how to do this?

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hello,

On the static homepage, when I looked to the homepage on a mobile device:

- I can’t see the whole static image (it’s a bit hidden by the top dropdown menu area)

- The Description Text disappear totally.

This is not the case on tablets and it’s perfect on big screens.

Is the behaviour normal or what can I do to see the entire static homepage image, and the Title+description ? Thank you in advance for your answers.

DT Slash v2.1, and problem seen on safari’s iPhone browser

Stephane

Dream-Theme

Hello,

Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hi,

I’m so close to buying this item, however I noticed the links do not work on the slider images, I wanted each slider to have a description that links into another page. I’ve clicked on the demo ‘details’ links and nothing happens, Can you fix this? its a vital part that i need to know will work.

Dream-Theme

Hi,

This feature works in theme that available on ThemeForest. On demo site you can see older version of theme (we were planning to move demo site to other server AND update theme there later this week).

zaet20d Purchased

Hi,

I really need urgent help with my website. I am using SLASH here: http://fxstudiolounge.com/ I can’t use the mobile version. When i try to visit my site on mobile the website breaks down. Especially the home slide. We even have a video to prove that mobile version breaks down.

http://tinyurl.com/cr4o6oe

Could you please help us. Thank you

Dream-Theme

There’s a registration form right on the homepage ;)

Default-user
zaet20d Purchased

i get a invalid email address error

Dream-Theme

Please, send me a PM – I’ll create you an account and ticket manually. Thanks!

I am interested in purchasing this theme, but had a few questions before I did. 1. Do you have a copy of the theme admin page? I am concerned based on your FAQs that in order to make customization, I would need to modify the css. 2. Are you able to change fonts and font colors from the admin without modifying the css? 3. I noticed there are different colors on your page. Is this controlled in the theme admin? 4. Is there a place to put custom css on the theme admin? Thank you very much! Sheila

Dream-Theme

Hi,

Slash allows you to customize main site background and font-face for headers. All other customization must be done by a pro developer

fairmountwebdesign

Could you send me a screen shot of your admin?

Dream-Theme

Hey,

Please, submit a request via our online help-desk http://support.dream-theme.com – our staff will get back to you ASAP and answer all your questions. Thanks!

ch30046 Purchased

Can I use a VIMEO video instead of a Youtube video? It wont let me when I use the VIMEO link.

Dream-Theme

Hi,

Unfortunately for homepage background Vimeo is not supported.

tamiq Purchased

Works great, 5 stars added :) Thanks!

Dream-Theme

Hey, Thanks! We really appreciate your feedback!

1Devs Purchased

HI

I found a problem and i cant fix it.

The problem is in the home page slider when you resize your browser windows, the images well be deformed i also checked your sample in http://sl.dream-theme.com/wp/demo2/ and relize the problem is solved

Please help me thanks

Dream-Theme

Hey,

Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

1Devs
1Devs Purchased

:(

Dream-Theme

Hi,

Why sad face? What’s wrong, mate?

I want to buy this theme, but i was told that the 2.0 version doesn’t work properly with mobile phones, the nav menu. Is this fix now with this version ?

Dream-Theme

Hi,

Slash was tested on iOS 5-6 (Mobile Safari) and on Android 4.2 (Mobile Chrome) – works fine.

Congrats for this awesome theme, I think I’m going to buy it.

I have a question: could you suggest an audio player for this theme? Something you know it works?

Thx

Dream-Theme

Hey,

Thanks for feedback! Please refer to this record in our Knowledge Base: http://support.dream-theme.com/knowledgebase/audio-plugin-suggestion/ ;)

Dear seller, I have a problem wth the preview of the Portfolio page because in the preview fo articles the “MORE FUNCTION” does not work.

Dream-Theme

Hi,

I think this record in our KB can help you: http://support.dream-theme.com/knowledgebase/how-to-cut-post-with-details-button/

Otherwise please submit a ticket at our support portal: http://support.dream-theme.com Thanks!

Hi, I tried making a ticket on your support site but get a email login error. I’ve got a few problems here since updating to the latest version…have the new loaded, old one deleted. But the menus for the responsive mobile do not work on an android phone. Nor does the Portfolio images show. Also in IE10 the theme options page does not show. Options page works in firefox but not IE.

Also, the demo here on Themeforest…the responsive menu’s don’t work on an android phone either.

Hey guys,
We just wanted to let you know that due to Easter holidays in our country support will not be provided from May 2 to May 5. All support requests collected during this period will be processed on Monday, May 6.

Please, excuse us for any inconveniences and thank you for understanding!

gorank Purchased

Hi I want to change the order of publish pictures in Photo albums section. For short, I change order of pictures by dragging up and down the list. Changing gallery options like ID, modified etc…no effect. All pictures have numbers in their name like Wedding 043, ...044, ...045. What i am doing wrong?

Dream-Theme

Hi,

Have you noticed the “ordering settings”? If that does not work, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

I am running 2.0 at the moment. I thought I’d come here and see if there were any updates. i see 2.1 is out. But, how in the world do I download it? It’s not showing in my downloads. Surely I don’t have to pay another $45 for a point release? help?! Thanks!

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