60 comments found

Hello

Can you please submit a new link how to configure and control the SM dynamic Slideshow ? the link in your help doc does not work anymore.

Thank You.

magentech

Hi umbrellatech,

Could you please leave us a message or submit ticket for this? We will send you guide via email or our ticket system.

Thanks!

Hi Again,

did anyone notice that the Category description block is missing from the category page. it should be displayed above the products in each category page.

how to fix ?

note, instead of linking to your support page it will help if you can post the solution here. thank you

Default-user

anyone who has been having the same issue, it seems they messed up the view.phtml in app/design/frontend/default/sm_cherry/template/catalog/category

someone over there did not clean up the code correctly. in the meanwhile you can just rename that file and magento will pick the one from base.

MAGENTECH: please post link to updated view.phtml file

magentech

Hi umbrellatech,

We are sorry because we haven’t got your idea so we can’t answer for you right now. Could you please feel free to submit ticket for your issues and don’t forget to leave us your URL site to check directly. Our team will support for you via there.

Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

Hi,

I have purchased smcherry theme. I have integrated it sucecssfully, but I want to replicate few modules more than once e.g. I want to display both tab listing “category tab” and “product order tab” at home page and also at list page as a slider at bottom then how can I do that?

Kindly help me out if it is possible.

Thanks! Hemant Joshi

magentech

Dear hemantjoshi,

Could you please use the correct account you bought this theme? We will support for you via that account.

Thanks!

Hi, I have some words that I can not translate into my language can you help me?


(mega menu) sm-megamenu the word = New
(mega menu) and en the menu: Wedding Image the word = New
Sm-tablisting (Home page) the words= Add to cart – Add to wishlist – Most Selling
static: wedding-slider the words (home page)= Add to wishlist – New

Default-user

Thank you

Default-user

Hi, I have other page: The Page Products, where all product is listed, there have not translations to the words (Add to cart, and add to Compare)

magentech

Dear ever3147,

Translate “Add to cart, Add to Compare” please go to \app\design\frontend\default\sm_cherry\template\catalog\product\list.phtml and find code below to translate:

- Line 128:

<a title="<?php echo $this->__('Add to Cart') ?>" href="javascript:void(0);" class="btn-cart" onclick="setLocation('<?php echo $this->getAddToCartUrl($_product) ?>')">
                                <?php echo $this->__('Add to Cart') ?>                                  
                            </a>

- Line 243:

<a title="<?php echo $this->__('Add to Cart') ?>" href="javascript:void(0);" class="btn-cart bgcolor fontcolor" onclick="setLocation('<?php echo $this->getAddToCartUrl($_product) ?>')">
                                            <span class="icon-cart" />
                                            <span class="icon-cart-text">Add To Cart</span>   
                                        </a>

- Line 137:

<a data-toggle="tooltip" data-placement="top" href="<?php echo $_compareUrl ?>" class="btn-list btn-compare" title="<?php echo $this->__('Add to compare') ?>">
                                    <?php echo $this->__('Add to Compare') ?>
                                        </a>

- Line 203:

<a data-toggle="tooltip" data-placement="top" class="btn-compare" href="<?php echo $_compareUrl ?>" title="<?php echo $this->__('Add to compare') ?>">
                                            <?php echo $this->__('Add to Compare') ?>
                                        </a>

Thanks!

Thanks for the great theme, I would like to disable the frontend editing on the theme.

magentech

Dear maxamillion32,

Please go to your Admin > System > Configuration > SM Cherry Theme on the left side bar > General Setting > Show Cpanel = No

Thanks!

Default-user

ok, thanks for your help..

Hi I have a Questions I try to use the code from the Why choose Us (accordion) in other page
I have a lot of zip postal code and I want it as accordion if it is possible. I try to Use the code but only allows me to use five lines accordion,
I want to put 18 lists in accordion
can could help me?

magentech

Dear ever3147,

Please feel free to submit the new ticket with your admin account then send to our ticket system. We will check directly on your site and answer for you via there.

Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

Default-user

thank,
the problem was a configuration in the inventory,
Now It work full,
Now I found other words That I can not traslate, can you help me?
Added to comparison list
added to youy shopping cart
and when add to wishlist = added to your wishlist, clic here to continue shopping
thank you more one time

magentech

Dear ever3147,

Could you please feel free to submit the new ticket then send to Themeforest Department for your work? We will support for you via there.

Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

Hello,

I am making use of SmTablisting extenstion on Home page, But its taking a very log time(190 sec , when cache is disabled ) to display Home page when the extension is enabled, but when i disable Tablisting extension it takes only 6 sec to load (cache is disabled ).

I cannot use this extension if its is taking too long to load.

I have a store that has around 20K+ products and 2000+ category.

Please let me know what i should to in order to optimise it.

magentech

Hello codeco6067,

To show products in this module, we have to read from many tables. If your server is good, it will not be a problem.

In this case, please kindly turn on Cache of Magento and then check again. It will help you more with Cache.

Thanks

Default-user

I am running my site on cloud server with good configuration and also have Full Page cache implemented.

When number of product are less it work good but with large number of products its performance reduces.

magentech

Dear codeco6067,

We will update the new extension into theme after testing. We will try the best to check and improve this problem in the next time.

Thanks and hope to see your sympathy for this.

Hello, I’ve noticed the add to wishlist button does not work in product page. it is also happening in your demo, can you please submit how to fix this ?

magentech

Hello,

We fixed on demo. Please kindly check again.

To fix this issue, please open app/design/frontend/default/sm_cherry/template/catalog/product/view/addtocart.phtml file, find this code:

<?php $buttonTitle = $this->; ?>

and change to:

<?php $_wishlistSubmitUrl = $this->helper(‘wishlist’)->getAddUrl($_product); ?> <?php $buttonTitle = $this->(‘Add to Cart’); ?>

Thanks

Default-user

Great, Thank you it’s working now.

Also, do you know what when customer is logged in the “Related products” block is missing from the product page.?

the block is there but the whole:

is missing completely when user logged in.
magentech

Hello,

I think the problem is from your configuration

Can you please go to magentech.com, submit a ticket, give us admin/ FTP account so that we can have a closer look about this issue?

Thanks

People.,

DO NOT BUY THIS THEME.

it is full of bugs, un-complete and missing a lot of magneto default blocks. also. the way they wrote the code is a SHAME. 11 year old could write better.

XML files are a mess. nothing is where it suppose to be.

BEWARE !!!

Default-user

If you bought this theme make sure to activate logging watch the exception and system log FULL of errors due to poor programming.

I’ve spent countless of hours fixing their errors, would be the absolute last time i’m buying a magentech theme.

How do you get rid of the Newsletters part on the home page?

Default-user

Thank you that worked really well! How about the Dynamic Slideshow on the home page? Is it possible for me to make the image full width of the page?

magentech

Hi praestomedia,

Please go to /skin/frontend/default/sm_cherry/css/theme.css and add the code at the end of this file:

.header-slideshow  .container{width:100%; padding:0px;}

Thanks

Default-user

Awesome, thank you so much. You’ve been more than helpful!

ever3147 Purchased

Hi, good work i have a question It is possible to hide the price from not logged people?

I want to hide the price but I want to show the price when people login in the account. In the configuration I see the option to hide but it no show when the people login

Thank for your template, I like it very much

Default-user
ever3147 Purchased

thank you

wezem Purchased

Hi, nice template! I’ve one question :

I’ve ssl certificate in my domain and i can’t set https url for the images in sm dynamicslideshow, because the extension add http://domainname.tld/imgsrc....

Why?!?

magentech

Hi wezem,

Please follow our guide document to configure your mangento site with SSL via http://www.magentech.com/documentation/configure-magento-with-ssl/

Thanks & regards!

Default-user
wezem Purchased

I’ve setted magento for ssl usage, but dynamicslideshow still get http and not https….all the rest of site is secure….

magentech

Hi wezem,

Please submit a ticket via here and send us your site information, so we can take a closer look on your issue.

Thanks & regards!

The template is not compatible with SSL at all .. the dynamic slide show loads insecure google font and slide show images.. can you please make the template https compatible even the login pages shows images that can’t properly load in https..

Please kindly fix this.

magentech

Hi maxamillion32,

For this issue, review of the following documents could be of help. http://www.magentech.com/documentation/configure-magento-with-ssl/

Thanks & regards!

I love your theme but I’m having some issues with implementing SSL. The theme is rendering some unsecure links which cause broken images on the frontend of the theme. I submitted a ticket and was sent to a link with some instructions but we already performed the procedures mention in the link. My site information is included in the mention ticket, please this is delaying our launch.

magentech

Hi maxamillion32,

We are really sorry for the late. Our team are checking your issue and will answer in there shortly. Please feel free to give us a little time on this work.

Thanks & regards!

hi,

did the cloud zoom module is included with the theme or I must purshase it ?

thanks

magentech

Dear azizemna,

Thank you for your interest in SM Cherry. I would like to confirm that the cloud zoom module was included with this theme. And with the quickstart you can set up your site as our live demo.

Thanks & regards!

I raised a ticket last week and still no response, is anyone going to help me here? My theme is broken and you don’t seem to be showing any level of support.

magentech

Dear webpieltd,

We are really sorry for this late. Could you please leave your ticket in here. Our support team will check your issues right now.

Thanks for your patience.

ever3147 Purchased

HI, the facebook like buttom Where I can set in my language es_ES

magentech

Dear ever3147,

Can you elaborate on this a little bit so that we can have a better understanding of exactly what it is you’re trying to accomplish? Perhaps you could provide some screenshot images, then we will be more than happy to assist you.

Thanks & regards!

mogurod Purchased

Hi, I have a problem with the Mega Menu Items Configuration, I don’t understand how to set up; Menu Manager and Menu Items Manager I read the documentation http://www.magentech.com/documentation/sm-cherry/#config made the setup but don’t display the top menu in the home page and any page =/

Default-user
mogurod Purchased

“There are no items matching the selection.”

magentech

Dear mogurod,

For the this issue, please feel free to submit a ticket via http://www.magentech.com/submit-a-ticket/submit-ticket Our support team will happy to assist you.

Thanks & regards!

If you bought this theme make sure to activate logging watch the exception and system log FULL of errors due to poor programming.

I’ve spent countless of hours fixing their errors, would be the absolute last time i’m buying a magentech theme.

mogurod Purchased

┬┐How can I translate the theme in my language? (spanish)

magentech

Dear mogurod,

In order to translate theme to Spanish laguage, please refer our guide document via link: http://www.magentech.com/documentation/how-to-setup-a-magento-multi-language-website/ http://www.magentech.com/documentation/how-to-set-default-language-and-currency-in-magento/

Thanks & regards!

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