140 comments found

Hi,

The SMmegamenu doesn’t work with responsive layout. How do I fix it?

Thanks.

magentech

Hi mdownbeat,

Could you please submit the problem into our system? Our team will help you.

Here is link for your submission: http://www.magentech.com/submit-a-ticket

Please don’t forget to leave your URL in the ticket. Our team need to check directly on there.

Thanks!

mdownbeat

Sent – Thanks

mrtwist Purchased

Hi

Just wondering if there is a way to make the image clickable (to get the the product page) rather than just the text below it. I find myself hovering over the image to click but finding just a hover opacity type effect.

I dont mind digging into the code to do it, just need to know where

Thanks!

magentech

Dear mrtwist,

Please go to /skin/frontend/default/sm_sport/css/theme.css and add the code at the end of this file:

.category-products .products-list .popup-btn, .products-grid.category-products .popup-btn,
.category-products.products-grid .product-image:hover:after,
.category-products .products-list .product-image:hover .product-imgs:after,
.category-products .products-list .product-image:hover .popup-btn a{
   display:none !important;
}

Thanks!

Default-user
mrtwist Purchased

Thanks a bunch :) I have actually come across a number of problems with the skin and hopefully you will be able to help me through them.

On my install with your skin the add to cart buttons don’t work at all. And with configurable products the dropdowns dont always appear on individual product pages.

The thing is that is I then switch to the default magento skin (rwd) then switch back again to yours (sm_sport) the dropdowns do appear on that page!

Also the ajax add to cart buttons seems to fail with configurable products by taking the price down to zero whenever you make a configurable selection.

No doubt I will have to go to the support forum for this and its quite a lot!

magentech

Hello,

I am sorry for these issues. Can you please go to our site http://www.magentech.com/support/tickets to create a ticket, give us your site information to check?

Thanks

markfc Purchased

How do I stop the Main Home Page dynamic Slider from zooming in on the image?

Thanks

Mark

magentech

Dear markfc,

We’re sorry. We haven’t got your idea. Could you please explain about your want again? If you can use the screenshot for it, we maybe get your requirement better.

Thanks!

markfc
markfc Purchased

Sorry http://nitrosports.ie/index.php The images are dotted, not clear as original, is this a setting somewhere.

magentech

Dear markfc,

You can disable zoom feature of image on dynamic slideshow as below: Go to /skin/frontend/default/sm_sport/sm/dynamicslideshow/css/sm-dynamicslideshow-settings.css and add the code at the end of this file:

.tp-simpleresponsive img {
    height: auto !important;
    width: auto !important;
}

But I think you should use images with dimension: 1200*420 to make the slideshow beautiful.

Thanks

Hi, if I buy the theme you can install it with ALL sample content on my site? I have the domain in transfer is it a problem? Thanks

magentech

Hi markserver,

Yes, of course :) We will install all sample data for you freely. You can provide your information into our system after purchase of this theme is completed.

Here is link for you: http://www.magentech.com/installation-support

Thanks!

Dante78 Purchased

Hi

Very nice theme

I have few questions regarding it

1. how many filter types supports? ( i intend to sell bikes with it and these products have many kind of features: braking system, men/women type, price range, onroad/off-road/x-road type, wheel size, and so on….) Can i replicate these filters with it? Do i need to buy extra-plugins in order to have those features? 2. how can i translate it into romanian? 3. it is responsive?

thanks

magentech

Dear Dante78,

You can refer more about filter feature in this video

Thanks!

Dante78
Dante78 Purchased

Hi. I guess I’m too newbie with magento, but i cannot add more filters to this theme. I tried the examples on the video but still i cannot manage to create more filters. I need to sell bike on this store and i need to create filters as: Manufacturer (it is already), Bike type, Wheel size, etc. Do you have a specific video for this kind of request? I know maybe it isn’t your dutty for teaching me his but I don’t know where to ask :D

Thanks a lot )

magentech

Hi Dante78,

We are not sure about all your want. Please try with this guide: http://www.magentocommerce.com/resources/user-guide-download. You will have many basic knowledge about Magento when using it. Besides, you should use Google for finding the correct guideline you want. There are many sources on Google can help you build the Magento site.

Thanks!

Problem with dynamicslideshow and multilanguage? Multilang changes the domain from sportversand.de to sportversand.de/de/ and sportversand.de/en/. So the slideshow looks for the images in root/de/images/dynamic…..or root/en/images/dynamic…. But these folders do not exist. So the slideshow does not find the images. What can we do?

magentech

Hi sportversand_de,

It seems you fixed the problem in the ticket, right? If you have any other issue, please submit the new ticket then send to our Themeforest Department, our team will support for you via there.

Thanks!

Default-user

Inserting ../ in front of the image path is the solution.

magentech

Thank you for this, sportversand_de :)

Hello,

yes, I fixed this problem by adding ../ in front of the image path.

Slider works now!

But now I have another problem. I changed the image size settings in SM Sport Theme in Configuration. I deleted all height values and saved the new settings. Now all small images in preview and search results are gone. Any idea?

Regards, Mario

Default-user

I would love to check it there. But your complete website magentech.com is down

Next problems. The add to cart button in article details is not working. The button in the article list does.

The vertical menu that appears when a category is choosen is nearly not useable. If you hover a category with subcats and try to catch a subcat it almost every time closes before you reach it.

Lots of problems for a paid theme…...

magentech

Hi sportversand_de,

Could you please submit a ticket for all issues you’re having, and give me your admin account to check directly?

Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

In the demo there is a blog (botsl) on the home page. Is this an extension? If so, why is it not included in the dowwnload?

Also in the article details there is a carrousle in the demo. In our installation there is written no articles in this selection and there is no carrousle in the backend.

Is this an extension to?

In our download were only these extensions included:

sm_responsive_listing sm_megamenu sm_slider sm_dynamic_slideshow sm_basicproducts sm_cartpro

Is there something missing in the download?

Default-user

I installed AW blog and did everything like in the manual for the sm_sports template. However, the image is not showing in the blog content on the home page. The link is only http://myshop/media/ How to edit this link?

magentech

Hi sportversand_de,

Could you please feel free to submit a ticket, give us your site to check directly.

Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

Dante78 Purchased

Hi

Why any modification via SM MegaMenu >Menu Items Manager creates blank pages instead of category selected?

I have an open ticket MTT-0000001845 (last 2 replies of mine)

magentech

Hi Dante78,

We are really sorry about this late. We fixed and answered in the ticket for you. Please check it again.

Thanks!

dijooon Purchased

Hello,

I still have not received a response for my ticket submitted. I can see other themes are being replied to but not mine.

MTT-THEMEFOREST-3L2825C99K

magentech

Hi dijooon,

Please check the answering in the ticket and discuss with our team if you need any assistance via there.

Thanks!

Default-user
dijooon Purchased

I can’t believe support is taking this long. 8 days with no response.

magentech

Hi dijooon,

We’re following your ticket and will answer for you in there. Please feel free to wait us.

Thanks for your patience!

I can not recommend to buy this theme. Support is bloody slow and not very helpful. Lots of problems, buggy so much that you can not use it productive. At the end I asked for a refund and they said I have to ask themeforest. They do not reply at all! Be warned!

magentech

Dear sportversand_de,

We’ve received your comment on our forum topic. And we would like to re-contact with you for asking more about your pending issues. We answered in your tickets but we haven’t got your feedback in there. Please post all pending issues you had in the topic of forum. We will check and help you resolve in there.

Thanks!

Default-user

You answered the tickets days after the questions. The important bug of not working “add to cart button” was not solved at all. A shop with a not working “add to cart button”? This is not acceptable. I dont ask for your help anymore. I ask for a refund!

dijooon Purchased

I’ve been waiting for a response for two tickets and its been over 8 days. If I cant get any help with this theme I might as well ask for a refund. Please help me…

MTT-THEMEFOREST-3L2825C99K

MTT-0000002059

magentech

Dear dijooon,

We’re really sorry about this late. We answered for you in the ticket. Please kindly check again and let us know if you need any other assistance.

Thanks!

rasbr Purchased

Hello, i created a ticket(MTT-0000002053) on September 10th and until now i have no answer. Please i need this to be fixed urgent:

1) The add to cart button is not working with configurable products; 2) In front page the SM Basic Product description text is showing outside the product container on Chrome and on mozilla and IE cuts the description.

magentech

Hi rasbr,

We answered you in the ticket. Please follow there.

Thanks!

jtroump Purchased

Hi,
I would like to buy this theme.
The only think that bothers me is that when I am in the category page and I hover a product, I want to click on the image and take me to the product’s page.

Is it possible to disable the image zoom option in the category page?

Thank you in advance.

magentech

Dear jtroump,

You just need to customize a little css code to disable the image zoom option in the category page.Our team will be very happy to assist you for this issue.

Thank you very much about your interest in SM Sport, it is really appreciated it! : )

Regards,

jtroump Purchased

Hi,
I have a little bit weird problem:
Add to cart button works in Category view but not in Product page.

Can you please help me?
Here is my site.

magentech

Hi jtroump,

For your problem, please try this solution. Open file \app\design\frontend\default\sm_sport\template\catalog\product\view\addtocart.phtml and find:

if($.session.get("session"+proId) != null ){
                cartQty = $.session.get("session"+proId);

                if(eval(maxQty - qtyStock) <= 0){
                    temp = eval(maxQty-cartQty);

                 }else{
                    temp = eval(qtyStock-cartQty);
                 }

                 temp1 = eval(temp-curQty);

                 if(temp1 < 0){        
                    re = 0;                    
                    alert("Please, enter quantity > Min: "+minQty+', and < Max: '+maxQty+', and Inventory: '+qtyStock);
                    return false;
                 }

            }
            //end check qty of product
            if(re==1){
                productAddToCartForm.submit(this)
                $.session.set("session"+proId,curQty);
            }

=> change to:

if(re==1){
                productAddToCartForm.submit(
this)

            }

Thanks & regards!

jtroump
jtroump Purchased

Yes, it worked!
thank you for your immediate reply and solution!

magentech

You are welcome.

If you are happy with our theme, please feel free to make a vote for our theme to recommend this theme to others.

Thank you very much.

jtroump Purchased

Hello again,

I have 3 small problems and I would be grateful if you could help me solve them:

1. I went to Configuration-> SM Sport Theme-> Catalog images settings and I made all my images squared (same height and width). the problem is that in the Category view, the products are showed like this .

2. As I wrote to you before I purchase the theme, I would like to remove the coloured overlay and zoom capability when I hover a product in Category view. I want to have the ability to click on the image and go to the corresponding product.

3. How I enable the zoom option (both hover and click to zoom) in the product view?

I would appreciate your soon reply. Thank you in advance.

jtroump
jtroump Purchased

Dear magentech,

I appreciate your support and I strongly believe you are trying to do a good work with the theme.

But, unfortunately, every day that I work with it, I find malfunctions or problems and I have to write a question on how to fix them and wait for your quick, I must admit, reply.

However, I really need an “out of the box” solution for my e-shop and I don’t have the time to make all these code modifications every time something doesn’t work.

For example, the add to cart button not working at the product page, the change to the catalogue images dimensions that messed up the catalogue view and the up-sell and cross-sell view, the zoom option which is demonstrated as feature in your demo etc. Those things should work without any modification and without me having to write comments and making modifications.

I am sorry to say that I will have to re-install my Magento and go for another theme.

For that reason, I would appreciate if you could refund me and delete me from the “purchased” list of that theme.

I am looking forward for your soon reply.

Thank you in advance.

magentech

Hi jtroump,

We are really sorry for any inconvenience. If you need any further assistance, please submit a new ticket via http://www.magentech.com/submit-a-ticket/submit-ticket and send us your site information in there, we will check and fix your issues directly. Hope you will continute with this product.

Thanks & regards!

jtroump
jtroump Purchased

Dear magetech,

I believe I was pretty clear on my demand for refund.

In any case, I have already notified Envato letting them know that I request a refund.

In my opinion, you should refund me directly.

rasbr Purchased

October and I still have no Solution for my ticket MTT-0000002053. Did you guys forget me? I placed this ticket on september 10th !!!

magentech

Dear rasbr,

We are sorry for this late. We are checking your issues. Please feel free to give us a little time on this work.

Thanks & regards!

dmihail Purchased

Hello, I bought this theme last weak and I noticed some bugs: 1.The ’’Clear Shoping Cart” button it’s not working. 2.The Grouped Product add to cart button it’s not working it’s says “undefined” even I choose a qty for any of the products 3.Virtual product add to cart button it’s not working at all 4.The add to cart button for downloadble product it gives this error:”Please enter quantity > min:1 and < max: 1000 and < inventory:0 5.The statics blocks: block-user1, block-user 2, block-user 3 and block- user 4 are not shown on mobile devices.

‘ Also I want some help with some stuff I didn’t find in documentation: 1. How to edit the content of the CSS menu not the Megamenu 2. How to remove or configure these 2 blocks: http://tinypic.com/r/16glnd3/8

And some help: 1. I want the stock status to be shown default as text not picture because we gonna use custom stock status. 2. We want the Dynamic Slideshow pictures to be shown without the black mini dots and 3 if you can to tell us what file to modify so the status to be shown on the list and grind view.

Many thanks in advance.

magentech

Dear dmihail,

For this issue, please feel free to submit a ticket via http://magentech.com/submit-a-ticket/submit-ticket We will check and answer you in there.

Thanks & regards!

Dante78 Purchased

Hello

I have few questions on ticket MTT-0000001845. Please hurry with the answer, for the last Qs i have been waiting 1 week :)

magentech

Dear Dante78,

We are sorry for the late response. Please feel free to give us a little time on this work.

Thanks & regards!

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