124 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Wonderful Theme. I am very impressed with the Mega Menus not needing Javascript to run correctly. This will make Google very happy. With that said I have a quick question.

Golf, Bikes, and Football all use a different style mega menu. How do I put the style of the Football mega menu on to Bikes? I read through the documentation but I must have missed something. Any help would be greatly appreciated.

magentech

Dear joelwebsitefun,

In the Admin, please go to Menu Items Manager, you can see submenus of Football, you can make the same for Submenus of Bikes.

Hope it helps

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi Magentech,

Very nice theme indeed!! I cannot get the demo working with the guickstart package, it is all set up on locolhost. When i change all these things, i just get an “empty” sm_sport theme. Working oke, but not as the demo. Is there an decent sql_dump to use for the demo?

And indeed about the responsive-plugin, its eating performence. Could not work decent in the backend. When i disable it, its working fine!

Greetings Marc

magentech

Dear marcie8,

In this case, please try to install to a server and give your live url to checking.

I tried at my local but it is working very good.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Portugal

Hi,

in SM Basic Product, why we need configure the values on xml home page and not on the admin of Basic Menu?

When I change on admin, I haven’t see any change.

magentech

Dear Cabecinhas,

Where do you want to show Sm Basic Product? You can put this extension in a cms page or static block and then you can call it anywhere. Also you can use xml to add this extension to some pages.

Hope it helps

Default-user

Yes,

but when I put different the values of IDs of Products in system->configurations->SM Slider, nothing happens.

magentech

Dear Cabecinhas,

In this case, can you submit a ticket to our ticket system http://www.magentech.com/support/tickets , give us admin account to check?

Thanks

Default-user

I submited. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
redsy Purchased

Hi,

Trying to install sm_sport_quickstart using the userguide, every time I try the following error is showing:

There has been an error processing your request

SQLSTATE28000 Access denied for user ‘root’@’localhost’ (using password: NO)

Any help?

Thanks

magentech

Dear redsy,

Please find local.xml in app\etc folder, delete it and install again.

Thanks

Default-user
redsy Purchased

Excellent – thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I have installed the demo store. But after installation and following your steps, I find the database is empty and the site is not working as the demo.

Tried to execute the SQL file in the Quickstart but it just created many more table with #__ prefixed to tables.

I am trying at my localhost so cannot give you the details.

Can you please provide me just the Insert Scripts for the database. So that I can have a demo store running and get a better understanding at the configuration guides.

Default-user

I got this working by replacing the prefix infront of tables in the SQL file and executing the script. Then deleting /app/etc/local.xml to re-run the magento installation. Now the problem is the images are not visible. Have deleted the cache and re-indexed but images are not visible. Checked the products for images… there too nothing was visible. Can you resolve this?

magentech

Dear nicknaar

In this case, can you submit a ticket, give me FTP account and admin account to check?

Link to submit: http://www.magentech.com/support/tickets

Thanks

Default-user

As I said it on localhost. Can you please share a working demo/quickstart setup.

magentech

Can you submit a ticket, give me some screenshots to have a closer look about your issue?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
redsy Purchased

Thanks for your help, I have purchased the theme now.

Unfortunately the images are not resizing responsively depending on browser screen resolution.

Please look at my website thaifood.co.uk, at 1920×1080 the SM Dynamic Slideshow looks how it was design, however if you view it at less than this resolution you lose parts of the image.

I thought this extension was dynamic, in other words it will automatically change image size based on resolution?

Cheers

Default-user
redsy Purchased

I’ve tried for several hours to adjust the CSS to make the dynamic sliding banner responsive but I can’t figure it out, please can you look into it? cheers

magentech

Dear redsy

We are going to fix this issue. When you have next version, i will inform you to download.

Thanks

Default-user
redsy Purchased

ok please do :) thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have noticed that the SM Dynamic Slideshow in the extensions folder is not the same as in the Demo or the User Guide.

Its Module settings has only 3 configurable options.

Please upload the extensions file which is the latest.

Also need a more detailed user guide for the Mega Menu.

The current on your web site is not sufficient enough. I have to insert an item in between it breaks the whole menu system.

Please give a detailed guide how to create a very simple menu for now.

magentech

Dear nicknaar,

We will check and update soon. If you need this extension, you can get from the quickstart package.

You can find files of this module as follows:

- skin\frontend\default\sm_sport\sm\dynamicslideshow

- app\design\frontend\default\sm_sport\template\sm\dynamicslideshow

- app\code\local\Sm\DynamicSlideshow

- app\design\frontend\default\sm_sport\layout\sm\dynamicslideshow.xml

Thanks

Default-user

I will update this. But the image that i selected for the slideshow is not showing. Instead a grey dotted image is showing. Please share a detailed guide to configure this.

magentech

Can you go to magentech.com, submit a ticket and give me screenshot to check?

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
honey Purchased

I need you make all the pages active link not just the hompage. Just like your demo.

magentech

Dear honey,

Could you please feel free to discuss with us in the ticket? Please make a new ticket in our system and tell with us which things do you want.

Thanks!

honey
honey Purchased

I did couple of times.

Support person installed the theme LIKE i REQUESTED. Only the homepage is working and other example like different pages and categories are not displaying all the links are broken.

Also help me moving the Home tab on the first link….and tell me exactly how you did it.

magentech

Dear Honey,

Your server does not support to use .htaccess. In this case, please go to System -> Configuration -> Web, find and change Use Web Server Rewrites to No

Thanks

honey
honey Purchased

Thank you can you resolve my question please it has been there for 2 days?

magentech

Dear Honey,

I answered your ticket.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

The Extension Package included has numerous differences with the Theme files and Extensions included in Demo Package.

Please do a comparison of files, and Upload the latest version of extension.

I hope you will upload the latest files as soon as possible.

magentech

Dear nicknaar,

We updated the packages and waiting ThemeForest to approve.

Thanks

Default-user

Hi, Is your updated package removes just the differences between demo store and the extension package or it has some bug fixes.

magentech

Dear nicknaar,

The package is approved. You can update them.

Thanks!

Default-user

The package has no new files !!!

Please do a comparision with your QuickStart folder and all the extensions combined you will know what I am saying.

Please stop wasting my time and get your act together.

magentech

Dear nicknaar,

Can you download again? You will see two files: - sm_megamenu_1702.zip - sm_dynamic_slideshow_res_v1.0.1.zip

They are new files.

Thanks

  • Has been a member for 0-1 years

Hi, i am ready to buy this theme but i have one question , does the theme provide support for third-party extensions?

Best regards

magentech

Dear Aleksandra0907,

Our theme is the standard theme of magento. You can install third-party exensions without problem.

Thanks

Default-user

can i somehow test that my extension will work on that template, because i have made mistake with another template i can’t afford it again?

if you want i can give you my extensions to try on that template…please do me a favor Thank you

magentech

Dear Aleksandra0907,

Please purchase our theme to check. If you have any problem, we will help you to fix. Also, if you are not happy with our theme when you use, you can request to refund.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Dear Magentech!

I was the first who purchased your theme, and still has many many error…. I spent lot of time to configure and asked help from you… I can not use this theme, I’m not happy with that I’d like to ask you a refund…. How we can manage it? Regards Zoltan

magentech

Dear planetvision,

I am sorry for your issue.

Can you let me know your issue in detail? Please post your issue to our Ticket System http://www.magentech.com/support/tickets

Thanks

Default-user

Known issue: If I need image resize and if I do I need to change the css files…. The SM slider is not working and only one theme is included… The image on the product page only just the first can see in bigger the second and third not…. The site is really slow and this is the biggest complaint…. That is why I can not use and don’t want to spend more time….

magentech

Dear planetvision,

I would like to answer you as follows:

If I need image resize and if I do I need to change the css files….

=> For the dynamic slideshow, you can add orginal image to each slide.

The SM slider is not working and only one theme is included…

=> We only used theme 14 for this position. It is good for this design. Which theme do you want to use more?

The image on the product page only just the first can see in bigger the second and third not….

=> We fixed this issue and updated for downloading. The site is really slow and this is the biggest complaint….

=> For optimizing Sql Queries: http://support.mageworx.com/index.php?/News/NewsItem/View/8/how-to-optimize-database-to-speed-magento-up--small-tips

=> For optimizing Magento Performance: http://docs.nexcess.net/magento-performance-optimization

=> You can use 101 ways to speed up your Magento e-commerce website: http://www.gxjansen.com/101-ways-to-speed-up-your-magento-e-commerce-website/

Thanks

Default-user

The reply: The speed is only on your theme, we have two more different theme and we don”t need to optimizing or sql, we already did it.

The theme 14 is a same , I got answer for your support I need to fix the css if I want to use different size picture….

The dinamic slide show: I wnat to use different size image not a saw in the demo. If I do I need to manually edit the css…. Why???

I bought something and I need to pay more if I want to use my own setup… this is not fair!!! You do not mentioned before I bought I just realize after purchase….

Pleas give me a refund…..

Default-user

Width is a required field. If only width is specified, the image will be re-sized proportionally. If both width and height are specified, the image will be re-sized exactly. You will need to update your custom CSS in order to have the resized images displayed correctly in your store.

magentech

Dear planetvision,

If you still want to refund, please submit a ticket to ThemeForest, [refer to this article]

For theme 14, we updated with this theme. It will be look good in this theme. Because you want to change to others, you need to change css.

If you want to change the size of image, you can change in backend via the module.

The dinamic slide show: I wnat to use different size image not a saw in the demo. If I do I need to manually edit the css…. Why???

=> We are using the original images, you can change to any size. I do not understand your idea for this.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

....

  • Has been a member for 2-3 years
  • Australia
  • Exclusive Author
  • Sold between 1 and 100 dollars
  • Bought between 100 and 499 items

Hello,

A client of mine has purchased this theme for use but the extensions ater proper install are just bringing up 404 pages when I go to configure them. I have made a fresh install of magento since they are having a new site and installed by following the instructions included in the theme BUT the extensions config section still shows 404 pages and I am unsure why.

Any help would be great

magentech

Dear sycoinc87,

After you upload files, please logout from admin and then login again.

Please make sure that you deleted cache files too.

Thanks

sycoinc87

Ahh perfect, something simple i overlooked :/ thanks for the quick answer

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

The theme is absolutely awesome.

Unfortunately it is loading extremely slow.

The extensions Responsive Listening and the Slider are slowing down the speed and I had to disable them to decrease the loading time with 7 seconds.

Even on the demo provided here the loading time is about 20s.

Hope that there is a fix for this.

Default-user

I’ve also found out that there are too many inline javascripts in the body of the HTML could that be avoided somehow in order to reduce the loading time ?

magentech

Dear lamer40,

We are using Javascript to show Mega Menu. It is hard to remove.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

is this theme working on magento 1.8.0.0 ?

thank you

magentech

Hi Randy_motto,

We’re sorry. With this theme, we’re just only sure the best working on v1.7.0.0. We will check and develop from the next theme for v1.8.0.0

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

after quickstart installation i see error

Fatal error: Call to a member function getALLIds() on a non-object in /home/msnatura/public_html/smsport/app/code/local/Sm/Megamenu/Block/List.php on line 45

magentech

Dear caesarig ,

Can you submit a ticket, give us admin account and FTP account to check?

Ticket link: http://www.magentech.com/support/tickets

Thanks

  • Has been a member for 2-3 years
  • Australia
  • Exclusive Author
  • Sold between 1 and 100 dollars
  • Bought between 100 and 499 items

Hello A Quick Question, how would i go about adding more colour schemes to this template (as in the folders to select in the drop down menu)

I have made a few alternate colour schemes to use and they are uploaded in the same place as the current themes but I am unsure where i would or how to add these images in. It at all possible.

Thanks for the great template once again

magentech

Dear sycoinc87,

We’re sorry. It seems you didn’t use this username to purchase this theme. Could you please feel free to use the correct user that bought this theme for posting question? We will answer for you after that.

Thanks!

magentech

Dear sycoinc87,

You need to create css file and images folder and put your date to these: 1. skin\frontend\default\sm_sport\css\colors\YOUR_COLOR_FILE.css 2. skin\frontend\default\sm_sport\images\COLOR_folder

Thanks

sycoinc87

Thanks for the feedback, i didn’t realize i was not logged into my clients account who purchased the template. Thanks again for the help

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
sankey Purchased

How can i disable http://awesomescreenshot.com/0c31rvz4f3 completely throughout the website?

sankey
sankey Purchased

I have raised a support ticket in your website! for an alignment issue. Kindly get back to me ASAP.

sankey
sankey Purchased

Thank you! I got a reply from your support and my problem is fixed.

magentech

Please open app\design\frontend\default\sm_sport\layout\catalog.xml file, find this code to remove:

<block type=”basicproducts/home” name=”basicproducts.bestsales.left” after=”catalog.shopby” template=”sm/basicproducts/bestsales-left.phtml”> <action method=”setConfig”> <values> <block_title></block_title> <title></title> <product_source>catalog</product_source> <product_category>80</product_category> <product_order_by>price</product_order_by> <product_limitation>3</product_limitation> <product_image_width>270</product_image_width> <product_image_height>400</product_image_height> <product_price_disp>1</product_price_disp> <product_description_disp>1</product_description_disp> <product_description_max_length>110</product_description_max_length> <product_rating_summary>1</product_rating_summary> <product_cart_or_status>0</product_cart_or_status> <product_addtocompare>0</product_addtocompare> <product_addtowishlist>0</product_addtowishlist> </values> </action> </block>

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Very nice theme and I built it yesterday, just install today step by step. But… impossible to connect on admin :o(

Magento 1.7.0.2 PHP 5.3.10 with : extension = mcrypt.so extension = curl.so

Cache empty

PLease, many thanks for your help… I suppose solution is very simple….

Regards,

magentech

Dear bee-company,

Can you submit a ticket, give me us your FTP to check?

Ticket link: http://www.magentech.com/support/tickets

Thanks

  • France
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hello,

First i said to you this is a nice theme.

I found a bug on IE10 on scrollbar, she change of apparence and the footer is little broken. When I exclude prototype.js bug is gone…

Do you have an issue for this ?

Thanks

magentech

Dear cyrille42100,

We’ve checked and see Scrollbar on E10 work normal. Could you please feel free to send us the screenshot about this? You can submit ticket to our system for discussing more. Here is link for submitting: http://www.magentech.com/submit-a-ticket/submit-ticket

Thank you!

Default-user

Hello i have forgotten to specify that the bug occur only on product page…sorry

magentech

No problem cyrille42100 :)

If you have any other problems, don’t forget to let us know. We will check and help you resolve them.

Thank you!

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