107 comments found

  • Bought between 1 and 9 items
  • Colombia
  • Has been a member for 1-2 years

Hi, Please, can you help us with the ticket number: MTT-0000001018? we put it on Magentech.com. The problem is about we cannot add products on the shopping cart. Always the Magento theme says Compare products module is empty.

Thank you very much in advance,

magentech

Dear webstrategias,

Please feel free to discuss with our technicians via ticket system or contact with us by using live chat panel in the working time about reminding the ticket.

Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Netherlands

Hi,

Why is inline translation not working on this template?

Regards, JC

magentech

Hello

Please remove IP 127.0.0.1 and then check again

Thanks

JcdeWever

Hi,

You mean in DB or?

JcdeWever

if you mean in admin/developer then no, it isnt working.

JcdeWever

Hi,

No, it aint working. I wrote that already before your reply.

Thanks

magentech

Hello,

Can you submit a ticket to our system magentech.com so that we can check?

Thanks

  • Bought between 1 and 9 items
  • Colombia
  • Has been a member for 1-2 years

Dear Magentech, Can you help us with the ticket number: MTT-0000001089

Thanks a lot in advance,

magentech

Hi webstrategias,

Please check the answering in the ticket. Our technician answered you in there.

Thanks!

  • Bought between 1 and 9 items
  • Colombia
  • Has been a member for 1-2 years

Please help us, we just wrote the ticket number MTT-0000001093

magentech

Hello,

I answered your ticket

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I had a couple of problems with this theme:

1. it doesn’t display the custom options including the title, just the buttons (radio/dropdown/etc…with prices)

2. no attribute set is displayed, either as tab or inside the description, I’ve tried to move the attributes in the description group

3. the thumb is fix let’s say 200×150, which is no good, it should be 200x whatever height as you don’t have all the time the same dimensions for images of products, sometimes they are wide, tall… this is a massive problem from my point of view as you need to edit every single image of the product in order to look good in this template. I’ve tried to delete the height from the admin panel but it won’t show nothing at all.

4. customer support – I’ve email all the user / pass access to everything nobody bother even to answer my email, not talking about fixing the issues that I’ve got.

Default-user

[MTT-0000001141] also, we’ve opened a new ticket on your website a more complete one.

magentech

Dear Timerworld

We will check and reply via your ticket.

Thank you very much.

Default-user

You’ll be better to do that because the attributes don’t work either.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

We got some problems with this theme:

1. The Cart Pro module is not working. The ajax popup works but the basket below the menu keeps showing that the cart is empty.

2. We gotta a few styling errors in Internet Explorer 8 which should be supported…? For example the footer.

magentech

Dear hcdesigns,

Could you please submit the new ticket about these problems? Don’t forget to leave your URL. We need to check directly on your site. Or please leave us screenshots for them. Here is link for your submit: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

Default-user

We submitted a ticket, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

i bought the module and it works great, except for the configurable product page. The problem is that the configurable product option dont update the product price.

I already submitted a ticket – please check the ticket MTT-THEMEFOREST-67RRTAJ7OW

Regards

magentech

Dear brational,

We replied your ticket. Please feel free to check again.

Thanks!

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