133 comments found

Hi,

The SMmegamenu doesn’t work with responsive layout. How do I fix it?

Thanks.

magentech

Hi mdownbeat,

Could you please submit the problem into our system? Our team will help you.

Here is link for your submission: http://www.magentech.com/submit-a-ticket

Please don’t forget to leave your URL in the ticket. Our team need to check directly on there.

Thanks!

mdownbeat

Sent – Thanks

mrtwist Purchased

Hi

Just wondering if there is a way to make the image clickable (to get the the product page) rather than just the text below it. I find myself hovering over the image to click but finding just a hover opacity type effect.

I dont mind digging into the code to do it, just need to know where

Thanks!

magentech

Dear mrtwist,

Please go to /skin/frontend/default/sm_sport/css/theme.css and add the code at the end of this file:

.category-products .products-list .popup-btn, .products-grid.category-products .popup-btn,
.category-products.products-grid .product-image:hover:after,
.category-products .products-list .product-image:hover .product-imgs:after,
.category-products .products-list .product-image:hover .popup-btn a{
   display:none !important;
}

Thanks!

Default-user
mrtwist Purchased

Thanks a bunch :) I have actually come across a number of problems with the skin and hopefully you will be able to help me through them.

On my install with your skin the add to cart buttons don’t work at all. And with configurable products the dropdowns dont always appear on individual product pages.

The thing is that is I then switch to the default magento skin (rwd) then switch back again to yours (sm_sport) the dropdowns do appear on that page!

Also the ajax add to cart buttons seems to fail with configurable products by taking the price down to zero whenever you make a configurable selection.

No doubt I will have to go to the support forum for this and its quite a lot!

magentech

Hello,

I am sorry for these issues. Can you please go to our site http://www.magentech.com/support/tickets to create a ticket, give us your site information to check?

Thanks

markfc Purchased

How do I stop the Main Home Page dynamic Slider from zooming in on the image?

Thanks

Mark

magentech

Dear markfc,

We’re sorry. We haven’t got your idea. Could you please explain about your want again? If you can use the screenshot for it, we maybe get your requirement better.

Thanks!

markfc
markfc Purchased

Sorry http://nitrosports.ie/index.php The images are dotted, not clear as original, is this a setting somewhere.

magentech

Dear markfc,

You can disable zoom feature of image on dynamic slideshow as below: Go to /skin/frontend/default/sm_sport/sm/dynamicslideshow/css/sm-dynamicslideshow-settings.css and add the code at the end of this file:

.tp-simpleresponsive img {
    height: auto !important;
    width: auto !important;
}

But I think you should use images with dimension: 1200*420 to make the slideshow beautiful.

Thanks

Hi, if I buy the theme you can install it with ALL sample content on my site? I have the domain in transfer is it a problem? Thanks

magentech

Hi markserver,

Yes, of course :) We will install all sample data for you freely. You can provide your information into our system after purchase of this theme is completed.

Here is link for you: http://www.magentech.com/installation-support

Thanks!

Dante78 Purchased

Hi

Very nice theme

I have few questions regarding it

1. how many filter types supports? ( i intend to sell bikes with it and these products have many kind of features: braking system, men/women type, price range, onroad/off-road/x-road type, wheel size, and so on….) Can i replicate these filters with it? Do i need to buy extra-plugins in order to have those features? 2. how can i translate it into romanian? 3. it is responsive?

thanks

magentech

Dear Dante78,

You can refer more about filter feature in this video

Thanks!

Dante78
Dante78 Purchased

Hi. I guess I’m too newbie with magento, but i cannot add more filters to this theme. I tried the examples on the video but still i cannot manage to create more filters. I need to sell bike on this store and i need to create filters as: Manufacturer (it is already), Bike type, Wheel size, etc. Do you have a specific video for this kind of request? I know maybe it isn’t your dutty for teaching me his but I don’t know where to ask :D

Thanks a lot )

magentech

Hi Dante78,

We are not sure about all your want. Please try with this guide: http://www.magentocommerce.com/resources/user-guide-download. You will have many basic knowledge about Magento when using it. Besides, you should use Google for finding the correct guideline you want. There are many sources on Google can help you build the Magento site.

Thanks!

Problem with dynamicslideshow and multilanguage? Multilang changes the domain from sportversand.de to sportversand.de/de/ and sportversand.de/en/. So the slideshow looks for the images in root/de/images/dynamic…..or root/en/images/dynamic…. But these folders do not exist. So the slideshow does not find the images. What can we do?

magentech

Hi sportversand_de,

It seems you fixed the problem in the ticket, right? If you have any other issue, please submit the new ticket then send to our Themeforest Department, our team will support for you via there.

Thanks!

Default-user

Inserting ../ in front of the image path is the solution.

magentech

Thank you for this, sportversand_de :)

Hello,

yes, I fixed this problem by adding ../ in front of the image path.

Slider works now!

But now I have another problem. I changed the image size settings in SM Sport Theme in Configuration. I deleted all height values and saved the new settings. Now all small images in preview and search results are gone. Any idea?

Regards, Mario

Default-user

I would love to check it there. But your complete website magentech.com is down

Next problems. The add to cart button in article details is not working. The button in the article list does.

The vertical menu that appears when a category is choosen is nearly not useable. If you hover a category with subcats and try to catch a subcat it almost every time closes before you reach it.

Lots of problems for a paid theme…...

magentech

Hi sportversand_de,

Could you please submit a ticket for all issues you’re having, and give me your admin account to check directly?

Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

In the demo there is a blog (botsl) on the home page. Is this an extension? If so, why is it not included in the dowwnload?

Also in the article details there is a carrousle in the demo. In our installation there is written no articles in this selection and there is no carrousle in the backend.

Is this an extension to?

In our download were only these extensions included:

sm_responsive_listing sm_megamenu sm_slider sm_dynamic_slideshow sm_basicproducts sm_cartpro

Is there something missing in the download?

Default-user

I installed AW blog and did everything like in the manual for the sm_sports template. However, the image is not showing in the blog content on the home page. The link is only http://myshop/media/ How to edit this link?

magentech

Hi sportversand_de,

Could you please feel free to submit a ticket, give us your site to check directly.

Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

Dante78 Purchased

Hi

Why any modification via SM MegaMenu >Menu Items Manager creates blank pages instead of category selected?

I have an open ticket MTT-0000001845 (last 2 replies of mine)

magentech

Hi Dante78,

We are really sorry about this late. We fixed and answered in the ticket for you. Please check it again.

Thanks!

dijooon Purchased

Hello,

I still have not received a response for my ticket submitted. I can see other themes are being replied to but not mine.

MTT-THEMEFOREST-3L2825C99K

magentech

Hi dijooon,

Please check the answering in the ticket and discuss with our team if you need any assistance via there.

Thanks!

Default-user
dijooon Purchased

I can’t believe support is taking this long. 8 days with no response.

I can not recommend to buy this theme. Support is bloody slow and not very helpful. Lots of problems, buggy so much that you can not use it productive. At the end I asked for a refund and they said I have to ask themeforest. They do not reply at all! Be warned!

magentech

Dear sportversand_de,

We’ve received your comment on our forum topic. And we would like to re-contact with you for asking more about your pending issues. We answered in your tickets but we haven’t got your feedback in there. Please post all pending issues you had in the topic of forum. We will check and help you resolve in there.

Thanks!

Default-user

You answered the tickets days after the questions. The important bug of not working “add to cart button” was not solved at all. A shop with a not working “add to cart button”? This is not acceptable. I dont ask for your help anymore. I ask for a refund!

dijooon Purchased

I’ve been waiting for a response for two tickets and its been over 8 days. If I cant get any help with this theme I might as well ask for a refund. Please help me…

MTT-THEMEFOREST-3L2825C99K

MTT-0000002059

magentech

Dear dijooon,

We’re really sorry about this late. We answered for you in the ticket. Please kindly check again and let us know if you need any other assistance.

Thanks!

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