28 comments found

  • Has been a member for 0-1 years

Hello, I bought the SM Viste, and I am having some problems , in Responsive listing and an Item on Mega Menu. Please answer the ticket MTT-0000001139 as soon as possible. Tks a lot.

magentech

Dear k2everest,

Could you please use the correct username you bought this theme? We just support for only that account. And please follow in the ticket, our technician answered in there.

Thanks!

Default-user

I Bought the Item in your site, using the same username. And please try to fix those Issues as soon as possible.

magentech

Dear k2everest,

Our technician is checking your problem. Please feel free to wait answering in there.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I would like to know certain things about the theme .Is it possible to use a normal banner slider instead of the matrix slider if so which one will be best extension suitable with this theme ? Is it possible to add a brand filter in search (a drop down box with all the manufactures on it )

magentech

Dear francoalapatt,

We would like to answer your questions as following:

1. Is it possible to use a normal banner slider instead of the matrix slider if so which one will be best extension suitable with this theme ?

> Yes, it is. You can use SM Slider package in sm_viste_extensions_m1.7-1.8_v1.0.1.zip for this work

2. Is it possible to add a brand filter in search (a drop down box with all the manufactures on it )

> You need to add Attribute Brand. Please refer this guide: http://www.templatemonster.com/help/magento-how-to-manage-layered-navigation-block.html

Thanks!

  • Has been a member for 0-1 years

Please, I am having 2 more issues.

The mouse hover problem in Mega Menu when it is Ipad, Because in IPAD there is no mouse.

And the drop down menu, when the browser is small, work just one time, at the second time when u click on it, it does not open.

Tnks alot.

magentech

Hello k2everest,

The mouse hover problem in Mega Menu when it is Ipad, Because in IPAD there is no mouse.

=> Hello, we are adding the link for parent menu items. You can use separate type for the parent menu items so that you can click on IPAD

And the drop down menu, when the browser is small, work just one time, at the second time when u click on it, it does not open.

=> I checked and saw that it is working fine from me. Which browser did you check?

Thanks

Default-user

I can not enter in your site and demo template, I am reinstalling all server. Please after we need to fix all those issues soon as possible. Really please. Tnks a lot. In Safari and many other browsers, Safari 5.1.10, there is really some issues, the animation have something wrong, when the mouse is over the product in responsive listing it give and strange animation issue, I sent video in TIcket, also the camera menu button was disappearing, also the CMS Block wich apeear when mouse is OVer Camera item in Mega Menu , All the fixes what u give was in tickets in your website, if don`t have more your website, I don`t have anymore the tickets to solve the issues, I gave to u many times access using FTP, but u can not get inside the server, now I am changing server, after I will give u the FTP account, again. Please I bought this template many time a go. Lets do it guys. Seeya.

magentech

Dear k2everest,

We’re sorry for this late answering. Could you please feel free to use the correct account you bought this theme from us? We need to check it before supporting for you on here.

Thanks!

magentech

Dear k2everest,

We’ve found your ticket. Please provide us your FTP to access asap and don’t forget to focus on ticket system with our technicians. We will support for you in there.

Thanks!

  • Has been a member for 0-1 years

is it possible to add multi weight in product tab

magentech

Hello jaykatira90,

It is possible.

Thanks

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Good work , and good color with sorting, I really want to know if you can customize the interface of theme to sort the products as default home page like (fancy.com) .

also I need search products with filtering.

so , what does it cost & time ?

magentech

Dear sanayar2008,

Could you please feel free to submit a new ticket then send to our custom-work department? We will send you quotation via there.

Here is link for you: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

sanayar2008

done , but I can’t see any response also , I need to buy your item now but delete this phrase on the left corner of your theme :

© 2013 Magento Demo Store Designed by MagenTech.Com

sanayar2008

replay me , it’s very important point before purchasing ?

sanayar2008

now I purchase the item , but when I enter your support area to create a new ticket I found field named “purchase code” , so from where can I found that purchase code , I can’t see it here or in my inbox email

magentech

Hi there,

Could you please give me the email that you’ve used to purchase this theme?
magentech

Hi there,

You can choose other departments to submit ticket such as Technical – Templates (for technical errors) or Custom work (for theme customization),....There will be no requirement of purchase code.

Thanks!

magentech

For deleting this phrase on the left corner of our theme : © 2013 Magento Demo Store Designed by MagenTech.Com

Please look at this link: http://www.magentech.com/themes/theme-user-guides/629-how-to-change-the-copyright-at-the-footer-of-magento-theme

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Thailand
nobnine Purchased

how to add product tab i want to create specification tab on this theme thx

Default-user
nobnine Purchased

thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello , Were considering buying your theme but have a quick question. On the grid layout for the items on the home page cat veiw ect , can the wishlist button be changed to link to the respective product details page respectively . It seems when someone hovers on an item the only click able choices to convert are add to cart or click the name to go to the details page we would like to change the wish list button to a anchor link directly to the product details page. Is this achievable with this theme . Thanks in advance for your reply.!!!

magentech

Hi mountainsidemed,

It can be done if you follow this instruction:

Please go to \app\design\frontend\default\sm_viste\template\catalog\product\list.phtml and find:

if ($this->helper('wishlist')->isAllow() ) : ?>
                                           >getAddUrl($_product) ?>" class="btn-wishlist" title="<?php echo $this>('Add to Wishlist') ?>"><?php echo $this->('Add to Wishlist') ?>
                                       <?php endif; ?>

=> change to:

//if ($this->helper('wishlist')->isAllow() ) : ?>
                                           >getAddUrl($_product) ?>" class="btn-wishlist" title="<?php echo $this>stripTags($_product->getName(), null, true) ?><?php //echo $this->('Add to Wishlist') ?>"><?php echo $this->('Add to Wishlist') ?>
                                       <?php //endif; ?>

Hope it helps. Thanks!

Default-user

We implemented the fix you recommended after purchase and its not changing anything on the frontend i made sure to dump all the cashe’s Please help. thanks

magentech

Dear mountainsidemed,

Please feel free to submit the ticket for this problem then send to our Themeforest Department. We need to check directly on your site.

Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Demo is not working properly on Mobile Phones. Navigation Menu is always Open. Can that be resolved ?

magentech

Dear westernbees,

I reported this to our team to solve and release in new version

Thanks for your report

Default-user

You are welcome . By when can we expect the new version with issues resolved ?

magentech

Hello westernbees,

Hope we can have new version tomorrow

Thanks

Default-user

cool.. we are waiting ..

magentech

Dear westernbees,

We’ve updated our demo. You can check it again. The update is available in the download. You can buy this theme for your project now.

Thanks!

Default-user

Cool..i see that the issue is resolved but there are further issues with the theme.. 1. Try clicking on search button and you will see that Language Option Opens up. 2. Home page slider overlaps with bellow product on Safari Browser (Didnt check on other mobile platform beside Iphone) .

Please resolve these issues.. We are already late on the project .

Help would be appreciated !

magentech

Dear westernbees,

1. Please go to /skin/frontend/default/sm_viste/css/theme.css and find:

#yt_header .top-search {
    float: right;
    margin-left: 0;
}

=> change to:

#yt_header .top-search {
    float: right;
    margin-left: 0;
    position: relative;
    z-index: 9999;
}

2. Could you please send us the screenshots so that we could have closer look on the issue.

Thanks!

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