32 comments found

wais6 Purchased

Hi there,

Final qeustion;) how can i remove the blog sidebar on Category pages.

thx

magentech

Dear wais6,

Please go to \app\design\frontend\default\sm_zen\layout\page.xml and find, then remove:

<block type="blog/blog" name="latest-blog-left"  template="aw_blog/latest-blog.phtml"></block>

Thanks!

Default-user
wais6 Purchased

Yep thank you very much!

Hi, I would like purchase this theme. But before that i have few questions.

1. Can this theme be customized to support all devices.(Responsive on customization). 2. Need to see live demo of admin backed once to confirm my requirements. 3. The size of magento is so huge, Need to optimize since its an multistore. Can this be done in backed.? 4. Support for social media?

magentech

Dear sureshtk,

Thank you for contacting with us about this. We would like to answer your questions as below:

1. Can this theme be customized to support all devices.(Responsive on customization).

> Yes, you can check our Live Preview Link on devices you're owning

2. Need to see live demo of admin backed once to confirm my requirements.

> Here is link for our demo: http://themeforest.net/item/sm-zen-responsive-multistore-magento-theme/full_screen_preview/6943662 You can check some screenshots in backend via this guide: http://smartaddons.s3.amazonaws.com/images/userguide/magento/sm-zen/index.html

3. The size of magento is so huge, Need to optimize since its an multistore. Can this be done in backed.?

> You can refer this guide: https://www.properhost.com/members/knowledgebase/30/How-to-Setup-Magento-with-Multiple-Stores-and-Domains.html

4. Support for social media?

> You can find social media button on the home page at the near of footer.

Thanks!

magentech

Dear dseplaza,

We didn’t include code of page you’re saying in your purchase. So if you want to get that page, please leave your email address here, we will send code of page for you via there.

Thanks!

magentech

Dear dseplaza,

We’ve sent package via your email. Please feel free to check again.

Thanks!

Hello, does this theme has native RTL support or it need to be customized to support RTL ?

Thank you in advance

magentech

Hello atanetfq,

You can configure via admin to use RTL. We support a parameter for this feature

Thanks

wais6 Purchased

Hello,

There is a strange problem with IE 11, costumors cannot add product to the basket, it will ridirect you to the page where it says you basket is empty.

I have checked on our Demo and there is the same isue. Do you have any idea?

magentech

Dear wais6,

We are really sorry for missing your issue. Please do as following to fix this problem:

Go to admin panel -> system -> web -> Session Cookie Management -> Increase value of “Cookie Lifetime” to 864000

We will update our demo and package right now.

Thanks!

A few remarks.

The demo site seems to be down / login required from here: http://demo.magentech.com/themes/sm_zen/intro/index.html click on watch store and then http://dev.ytcvn.com/ytc_templates/magento/sm-zen181/?___store=default

From the downloaded package this folder seems to be empty: code_v1.1.0\sm_zen_theme_m1.7.x-1.9.x_v1.1.0\skin\frontend\default\sm_zen

This folder contains older version than the quick install: code_v1.1.0\sm_zen_extensions_m1.7.x-1.9.x_v1.1.0

This is most recent? code_v1.1.0\sm_zen_quickstart_pl_m1.9.0.1_v1.1.0

I allready have Magento 1.9.0.1 and i need to install manual but the build i downloaded seems incomplete?

magentech

Hi theman232,

Could you please feel free to use the correct account you bought theme for this problem? We will support for you via there.

Thanks!

Default-user

i am installing this theme for a client so i will ask for his account login info. the client bought the theme himself

magentech

Hi theman232,

Please use one account for any supported requirement. We will support for you via the account that bought this theme.

Thanks for your cooperation!

I am now logged in in my clients themeforest account and submitted a support ticket with this issue:

I used the quick install to install the theme.

I have two problems:

When i look at the shoppingcart it is not responsive on mobile.

Also the checkout order review is not responsive.

So I cannot see the products i am buying on mobile

The same problem is on the demo over here:

http://demo.magentech.com/themes/sm_zen/checkout/cart/ http://demo.magentech.com/themes/sm_zen/checkout/onepage/

Here are screenshots with the problem:

http://www.eventesten.com/notresponsive-cart.jpg http://www.eventesten.com/notresponsive-order-review.jpg
magentech

Hi Pico-San,

Please go to \skin\frontend\default\sm_zen\css\yt-responsive.css and find:

.data-table thead th, .data-table thead td, .data-table tr.even th, .data-table tr.odd td, .data-table tr.odd th, .data-table tr.even td, .data-table tfoot td, .data-table tr.first th, .data-table tr.first td {
    border: medium none !important;
    float: none !important;
    text-align: center;
    width: auto !important;
}

=> change to:

.data-table thead th, .data-table thead td, .data-table tr.even th, .data-table tr.odd td, .data-table tr.odd th, .data-table tr.even td, .data-table tfoot td, .data-table tr.first th, .data-table tr.first td {
    border: medium none !important;
    display: block;
    float: none !important;
    text-align: center;
    width: auto !important;
}

Thanks

i did the changes to \skin\frontend\default\sm_zen\css\yt-responsive.css

And now it looks like this:

http://www.eventesten.com/notresponsive-cart2.jpg http://www.eventesten.com/notresponsive-order-review2.jpg

This is not an acceptable solution, i hope you can see why. Is it possible to have a good responsive solution for this theme?

magentech

Hi theman232,

Our them support css of these pages on mobile. You can check this on other theme like as:: http://demo.magentech.com/themes/sm_love_fashion/

If you have any other question, please note that you need to use the correct account of your purchase (from your client) to post question. We will only support on correct account.

Thanks!

Default-user

Ok, its looking better now, thanks for the quick reply!

Responsive Multi-Store Magento Theme

pre sales

order can be only from one store owner order email to go to storeowner as well as site admin each store owner will add the product and variations and will add his price

can we have a global product list with price so that when a store joins he gets default product list and he can edit the product list thereafter ..pls advise

magentech

Dear mohang2000,

We’re really sorry for this late. But we haven’t got your idea in the question. Could you please feel free to explain more your question? Please send us the screenshots for detail if it is possible.

Thanks!

My page takes too long to load. Is this normal? How can I make it load faster. Its taking nearly 20s, upgraded my hosting and still takes too long. My other pages on wordpress or joomla does not take that long to load. Is this a a magento problem or the theme has too many scripts?

magentech

Hi yuantsunlai,

We are really sorry for this late.

Please refer here:
- Compress JavaScript and HTML
- Enable Cache
- Enable Flat catalog
- Enable APC (server side)
- Enable Memcache
- Try optimalisation on images
- refer these links:

http://www.demacmedia.com/magento-commerce/4-simple-but-effective-ways-to-improve-magentos-performance/
http://www.creare.co.uk/magento-load-speed-test-comparison
http://blog.maximusbusiness.com/2012/10/increase-magento-performance-speed/

Thanks!

Hi, we have purchased this template a month ago and it’s really nice, but we have one problem. We cannot add a new item to the basket. Plus and minus also doesn’t work and i can’t click on add to basket. You can click on it, but nothing happens. You can put the value in the quantity filed, but you put too high number you get a warning that Please enter quantity between… It worked on a test doing, but not on a live server. Any help would be perfect. Thanks

magentech

Hi mambli,

Could you please feel free to use the correct account that you bought this theme? We will support for you via there.

Thanks!

Default-user

Hi,username is “oppro”

magentech

Hi mambli,

Please feel free to use username “oppro” to post question. We will support for you via there.

Thanks!

oppro Purchased

Hi, we have purchased this template a month ago and it’s really nice, but we have one problem. We cannot add a new item to the basket. Plus and minus also doesn’t work and i can’t click on add to basket. You can click on it, but nothing happens. You can put the value in the quantity filed, but you put too high number you get a warning that Please enter quantity between… Further more, not even the more pictures/more product views doesn`t work.

And there is also an issue with overlapping a filter and left menu in the costumer login page…

I have already sent two tickets for these issues, but till now, haven`t recived any anwser. It is really frustrating, as this is a mayor issue, and we cannot continue with our work on the store, until this is fixed…

It worked on a test doing, but not on a live server. Any help would be perfect.

Thanks

magentech

Hi oppro,

All options you’re saying works normally on our demo. Could you please explain more with your URL site?

1. We cannot add a new item to the basket. Plus and minus also doesn’t work and i can’t click on add to basket. You can click on it, but nothing happens. You can put the value in the quantity filed, but you put too high number you get a warning that Please enter quantity between > Please send us your URL for checking directly

2. Further more, not even the more pictures/more product views doesn`t work.

> Please send us the screenshot for this option on your site. We will check on site.

3. And there is also an issue with overlapping a filter and left menu in the costumer login page…

> Please send us the screenshot for this option on your site. We will check on site.

4. I have already sent two tickets for these issues, but till now, haven`t recived any anwser.

> If you have already had tickets on our system (http://www.magentech.com/ ), please send us URLs of tickets. We will check and answer for you in there.

Thanks!

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