289 comments found

Hallo Paul,

danke für deine Antwort ;-)) Es war sehr schnell. Ich habe deine Nachricht gestern gelesen. Ich freue mich sehr dass deine Seite auf mehreren Sprachen gemacht werden kann!

Ich bin noch sehr neu in Wordpressachen und trau mir nicht alles zu.

Aber wenn ich dein template kaufe kannst du mir ein paar Tipps geben für multilingual installation?

Ich habe momentan zwei Seiten:

www.smarald.com und ionwater.smarald.com

Und diese Seiten will ich in dein template integrieren.

Und ich sehe es ist sehr viel Arbeit!!!

best regads

Max

icypixels

Hallo Max,

Ein gute Artikel ist http://codex.wordpress.org/Translating_WordPress

Hier finden Sie alle Informationen für WordPress Übersetzung. Ich habe auch ein “Support Grundsatz”. Mehr Informationen hier: http://support.icypixels.com/forums/topic/support-policy/ . Wenn Sie fragen haben und Sie haben Smarald gekauft, ich bitte Ihnen das Kundenforum zu benutzen.

Ob Sie zwei Seiten haben, dann sollen Sie zwei Genehmigungen kaufen.

Wenn ich das Fachvokabular benutzen sollen, dann spreche ich auf Englisch. Es ist leichter für mich weil ich nicht so gut Deutsch spreche. :) Ich bin aus Rumänien und zurzeit lerne ich Deutsch. :)

Schöne Tag!

Paul | Icy Pixels

Hi Paul,

pleas anwer of my last mesege

Thank you

Max

icypixels

Hi Max,

I’ve answered your message here: http://themeforest.net/item/smarald-retina-ready-responsive-wordpress-theme/4508885/comments?#comment_6220899

I haven’t received any other message from you. Would you mind sending it again?

Paul

Hi there,

I bought this theme long ago, but I don’t know how to get the latest update without deleting my existing one, do you know what can I do?

Default-user

Normally this is done automatically in the wordpress dashboard, but I still have version 1.3.5, when I saw there is already version 1.4.. thanks!

icypixels

Hi there alexamsterdam,

If you filled the Buyer Username and Buyer Api key in your Theme Customizer, then an update should appear in your WordPress dashboard.

Paul

Hello, This is gread one! I’ve just change theme. I used to use other WP theme. When I chaged theme my old pages still on ‘Smarald’ and not matching each other. How can I changed my old portfolio page as like ‘Smarald’ demo Works page? What can I do when I make New page for ‘Work’,’Team’,’Contact’... Please let me know.

regard.

Jiung

manager@echoplay.net
icypixels

Hi Jiung,

Firstly, let me thank you for the purchase and for choosing one of my products! I really appreciate it!

Generally you might want to use the Page Builder provided via Appearance > Page Builder so you can construct your pages like in the demo. I recommend using the demo-import .xml file provided with the download so you can import the demo content and have some sample templates to inspire yourself.

If I can be of any further assistance, or if you have any more questions, please let me know. Have a great day!

Paul | Icy Pixels | Customer Happiness Engineer

Hello there,

Just want to check before buying. Is theme works on Wordpress 3.9? & Doest Visual composer compatible?

Cheers

Default-user

Hello Paul, Just purchased the theme. However I have two Queries: 1) How can change the fonts & Typography as I dont see any options in customiser. 2) I see you have a pagebuilder already, which i would like to migrate all elements to visual composer. Is there any quick way ?

icypixels

Responded on the forum.

Default-user

Thank you Paul.

Hi Paul!

Where can I find buyers API key?

I can not find it with me.

For your help I thank you in advance.

Best Regards

Max

icypixels

Hi Max,

You can create one on ThemeForest > My Settings > API Keys

Paul

How do I make the gallery images smaller on individual portfolio pages? I have tried making the gallery images smaller, but it doesn’t make them smaller. Please help. http://lawrencevillelistings.com/#

icypixels

Hi there,

Unfortunately that would require some customizations, or using images with a white background :)

Paul

Default-user

Okay. Well one other question I had was that my portfolio navigation at the top is not working when a portfolio item has been clicked. If I click on the right arrow, nothing happens.http://lawrencevillelistings.com/?portfolio=tanning

Do you have a solution?

icypixels

I’m going to inspect this once again as it’s something I’m not able to recreate on my demo. Maybe try redoing the ‘faulty’ portfolio items? Might be an issue because of the initial demo import?

AustinUK Purchased

Hi IcyPixels,

I still have version 1.0 – Just gone to update using the auto updating area in ‘customise theme’ and it’s not working. How do I update the theme without losing any of my content. Thanks!

icypixels

Hi AustinUK,

It happens sometimes for the Envato API not to work properly so the auto-update won’t work through the WordPress dashboard.

If you haven’t modified the core files of the theme and used just custom CSS snippets, then you should be safe to update the theme.

However, if you haven’t implemented your customizations through a child theme, then I’m afraid you’ll have to do a diff check of your files and my theme files.

If you have any other questions, please let me know

Paul

Default-user
AustinUK Purchased

Hi Paul,

Ok, I’m going to directly message you with my web address, I think I’ve only edited the theme customisations directly without a child theme.

Appreciate your quick response!

eplpw Purchased

Hi Paul,

After an update to WP 10.9.2, all animations associated with the Portfolio feature (animated grid, lazy load, etc.) seem to be broken.

I sent you a detailed e-mail via your support page 4 days ago, but still haven’t heard back.

Can you please help me get my Website running normally again?

Thanks!

icypixels

Responded on the forum :)

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