94 comments found

Is this compatible with the latest WHMCS version, which is the WHMCS V5.3.5, and the latest WordPress, which is the WordPress 4.0?

Please advise.

Johnthemes

Yes, the site is compatible with both versions. ;)

Thank you

Default-user

does the installation include both WHMCS and WP? Or do we need to install each of them manually and separately? Please advise.

Johnthemes

Dear friend you must first install wordpress on your site and then install WHMCS.

Any other help you need to write, glad to help.

Thank you

I purchased the theme but is damaged. I uploaded it via wp and ftp, and both times message was “style.css is missing”

Johnthemes

Dear friend it seems the problem is that you have a problem in installation or configuration.

Please write to the support, there will gladly help give solution to your problem.

Write to: support@freedesigns.me

Greetings

when access to integration with WHMCS happens the following errors:

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 255

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 258

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 305

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 255

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 258

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 305

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 255

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 258

Warning: print_r () Has Been disabled for security Reasons in /home/maxmundi/public_html/site/wp-content/plugins/whmcs-bridge/includes/http.class.php on line 305

Johnthemes

Dear friend will gladly help you set the whmcs system in place.

Just write to the support, there will gladly help.

Write to: support@freedesigns.me

Thank you

Hello, I purchased this theme and tried integrating whmcs but this is not functioning perfectly.

Placeholder for sidebar is there but no sidebar is displayed. I cannot add menus to the right.

Please help me out.

Johnthemes

Dear Rajaramnepal

Happy to help in whatever you need.

Just write to the support, there gladly help him.

write to: support@freedesigns.me

Thank you

Hi, When you’ll make it compatible with Wordpress 4.0 and is is compatible with the latest version of WHMCS?

Thanks :-)

Hi! I am interest to buy this wordpress theme with the WHMCS but my question is, the WHMCS that is on this wordpress theme, include the WHMCS licence or service? Because i know that the WHMCS service work with a licence per year. Can you answer my question? Please!

Regards

Johnthemes

Dear friend, the item has only the integration of WHMCS system, we do not give you license the product. You should get your license directly from WHMCS.

If you need any further clarification just write and we will respond.

Thank you

I am trying to use the ‘Dark’ option on this theme, but I can’t find any documentation on how to activate it. How do I get it to the ‘dark’ option?

Thanks!

Johnthemes

Dear friend to put the Dark option in your topic should go to the theme option in Genaral tab.

If you need any further assistance please write to the support and the help gladly.

That I have a good day

Default-user

Thank you. I put the skin zone to ‘dark’, but only some of the elements are changing. I will send a support ticket.

When is the new update coming or have you just abandoned this theme?

sunoy14 Purchased

Hello. I purchased your theme smarthost. There are some problems. Please help me out.

1. The domain box in the homepage does not work. When typing a domain and clicking check, it does not show the domains from whmcs. Instead it shows a blank page.

2. One of my custom pages https://www.hostbarrack.com/security/ is not fullscreen.

3. The page title shows below the actual location. It does not show in the location shown in the smarthost preview. Examples are :

"PORTAL HOME" in https://www.hostbarrack.com/clients-portal/
and
"SHARED HOSTING" in https://www.hostbarrack.com/web_hosting/
They are taking up a lot of space above the fold.

4. The contact page (whmcs) https://www.hostbarrack.com/clients-portal/?ccce=submitticket is not working properly. The form is all conjusted.

5. The domain page (whmcs) https://www.hostbarrack.com/clients-portal/?ccce=domainchecker is not working properly. The domain search entry bar and the captcha entry bar gets misaligned. It also does not allow searching of domain. When clicking lookup, it says that the security captcha characters do not match.

Your theme could have been a great one and I like the look of it. But these problems have forced me to give it a three star rating.

Please help me out on solving the issues. I’d highly appreciate that.

Thank you.

Default-user
sunoy14 Purchased

Thanks for the reply. I have looked through the configurations and couldn’t figure out. Sorry about that.

I got a reply from the support team and I have sent the requested details. I hope the problems get resolved. I’d be happy to increase the ratings if so :)

Default-user
sunoy14 Purchased

no help yet. I’ve already looked into the configurations many times. No communication from the support either. Not a good support :(

Johnthemes

Dear friend support team is working on your request.

Regards

sunoy14 Purchased

Hi. I still have some problems. And some new ones created. I have sent an email. Please look into it as soon as possible. I cannot run my business with such conditions and it’s incurring a loss to me :(

Please help as soon as possible.

Thank you.

Johnthemes

Ok, do not worry that the support team will give today answer your mail.

Thank you very much

Hi there!

Do you have a fully integration with WHMCS?

Thanks!

Johnthemes

Dear friend, the theme is a complete integration of WHMCS system.

If you need any further information write to support and happy to help.

Thank you

sunoy14 Purchased

Hi.

As requested, I have sent the screenshots of the problems to your support email yesterday. No response yet. Please look into the problems as soon as possible. That would be very kind of you.

Thanks.

Johnthemes

Dear friend support team will answer your questions as quickly as possible.

Thank you

Default-user
sunoy14 Purchased

hello johnthemes. It’s been three days but I have got no reply yet :(

Johnthemes

Friends tell me what’s your name to check on the media to see what the problem is.

Awaiting your response.

Thank you

Hi, Is there an option to change the currency within the theme ?

I heard the theme only has $ currency symbol..

Thanks

Default-user

There are lot of problems with the theme design.. In the blog page, the client list is left aligned.. And there is no option to change the footer of that specific page. And in the shared hosting page, the tabbed options cannot be changed. The text updated in the backend doesnt reflect on the website. Only the dummy text works on those tabs.

Default-user

I have emailed to the support team. Waiting for a reply now.

Johnthemes

Dear friend we will gladly help you with your problem, the support team will contact you as soon as possible.

Thank you

Luigio Purchased

Hi John

Please send my money back. This theme neede too much time to bugfixing. And dont tell me to send a email to your not existing support!

best regards

Johnthemes

Dear friend happy to help in whatever you need.

Just write to the support, there gladly help him.

write to: support@freedesigns.me

Thank you

Default-user
Luigio Purchased

we write 2 times to this support. NOTHING. looks like this is the only thing you can write. Time is over. Dont need any support for this theme. need the money back!

by
by
by
by
by
by