ThemeForest

Smart Portfolio - Wordpress Edition

  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
SusanCatt says
Purchased

Hello, I sent you an email regarding the malfunction of the form on my site. Please help me figure out what has happened. it was working fine, then I discover tonight that recently I’ve been missing clients.

http://www.cattpawmassage.com/?page_id=13

The form appears normal on the page and seems to work fine when filling it out and submitting, yet I’m not receiving the submissions. I’m using the same email address and have not changed any settings. When I go to edit the contact page, I cant find the code for the form anywhere. I’ve looked under widgets, Plugins, I cant find it.

Please help. I’m losing business, I cant afford it.

Have enjoyed the theme.

Susan Catt

4 months ago
Author
cudazi cudazi replied

Hey Susan,

Disregard my email, I didn’t see you commented here as well. This is the same form/script that’s in use on 100s of sites, please double check your junk mail filters and folders.

You can also try setting the “from” address to your own email as well to be even more sure your server will let it through. (Their email will still be displayed within the message you receive) That change would be in functions.php near the very bottom, line 428, change it to be:

$headers = "From: you@youremail.com";

Please backup your site before any changes of course.

Thanks

4 months ago
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
SusanCatt says
Purchased

Hello again Cudazi and thanks for trying to help me out. however when I tried to do what you suggested this is what I got.

Parse error: syntax error, unexpected ’<’ in /home/paisano2008/cattpawmassage.com/wp-content/themes/portfolio1/functions.php on line 428

I cannot even log in to my wp admin now. Obviously I did something wrong. Can you help me further fix the error? My email is s.catt@ymail.com if you need my log in info?

Please help Im losing a ton of business.

;) Susan

3 months ago
Author
cudazi cudazi replied

If you log on using FTP and just re-upload the original theme from your backup or re-download from your downloads tab, you can delete and re-add the theme or the functions.php file you modified.

Be 1000% sure you copied the entire line I showed, with the quotes and semi-colon, etc.

I’m on the road but I’ll be back on in the next 12-24 hours, you can send your FTP info via my profile contact form, just reference our conversation.

3 months ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
awando says
Purchased

Hi, I sent you email yesterday.. waiting to hear back from you. Could you please respond? Thanks

3 months ago
Author
cudazi cudazi replied

Sorry for my delay, I have been out of the country.

3 months ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
awando says
Purchased

I saw you referred to a “PDF help”. Where can I find that?

3 months ago
Author
cudazi cudazi replied

If you unzip the main download from ThemeForest you’ll see it – thanks!

3 months ago
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
michellefabio says
Purchased

Hi Curt, I recently had to re-upload the theme, and now I can’t get the icons in the headings to show—neither the one I’m trying to add (http://michellefabio.com/wp-content/themes/portfolio 2/images/headings/leaf2.smaller.gif) nor the ones that are built into the theme. This leads me to believe maybe some kind of call is missing somewhere or something because the images are all in the right place (and even show in the dropdown menu on Theme Settings), but I just can’t get any of them to show and would love to have my little leaf back.

Thanks!

1 month ago
Author
cudazi cudazi replied

Hey Michelle,

Try renaming the old theme folder so your new/updated one has the same name as what it used to be, I bet when “portfolio 2” was uploaded, some of your items still point to “portfolio”.

Thanks!

1 month ago
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