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SusanCatt
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Hello, I sent you an email regarding the malfunction of the form on my site. Please help me figure out what has happened. it was working fine, then I discover tonight that recently I’ve been missing clients.
http://www.cattpawmassage.com/?page_id=13The form appears normal on the page and seems to work fine when filling it out and submitting, yet I’m not receiving the submissions. I’m using the same email address and have not changed any settings. When I go to edit the contact page, I cant find the code for the form anywhere. I’ve looked under widgets, Plugins, I cant find it.
Please help. I’m losing business, I cant afford it.
Have enjoyed the theme.
Susan Catt
Posted 6 days ago
( 86 ratings )
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Hey Susan,
Disregard my email, I didn’t see you commented here as well. This is the same form/script that’s in use on 100s of sites, please double check your junk mail filters and folders.
You can also try setting the “from” address to your own email as well to be even more sure your server will let it through. (Their email will still be displayed within the message you receive) That change would be in functions.php near the very bottom, line 428, change it to be:
Please backup your site before any changes of course.
Thanks