129 comments found

Hello, I’m updating a website that was built with your great theme, One small thing, how can I add a sidebar to category page, same as in your demo: http://demo.sacredpixel.com/wp/smart7/category/art/

In the website, the category page does not display the sidebar, and the inner post page does show sidebar. Hope you can help me with that. Many thanks Michal


Hello Michal, please send us your website URL and WP login information via pxflow@gmail.com so I can take a look at your website. :)

I posted this on the support forum more than 24 hours ago. ‘Good day,

I am running a site: http://InfinityOnlineSolutions.co.za using the Smart 7 theme.

1.) I have noticed that the Parallax feature does not resize proportionately to the mobile device viewing it, regardless of the span shortcodes. Is there a way to correct this matter? 2.) I am sure other users of this theme are also wondering when the next update will be made available? The shortcode fix will only last for so long, and there are several other minor bugs that I have encountered and read about on this forum. 3.) I am currently implementing buttons on my homepage slider. When I view it from a mobile device the slider resizes whilst the buttons remain large, causing the slides to look weird. Is there a way I can still use buttons, whilst having a responsive slider?

Overall, I am happy with the decision I made to purchase this theme, these are the only problems I have encountered within the last few months.

I await your reply. Thanks in advance.’

It seems that the issue has been marked as resolved and I have still not received any feedback from support. Could you please give me an estimate of when the matter will be tended to?


Hello mate, sorry for delay, we had an issue yesterday and couldn’t answer all the posts.
1) That’s a known issue with parallax section, since you set the height of parallax in desktop view, we can’t resize it automatically in mobile view.
2) You can send me an email to ticket.pixflow@gmail.com and the mention the issues, so I can help you.
3) It depends on how you are adding the buttons on Layer Slider. I should check your Layer Slider before I can suggest a solution.
Glad to hear your positive feedback, we will contact you in next 24 hours. :)

How can I turn off the logo and header shrinkage when user scrolls down page? Thanks in advance!


Go to “assets/js/modules/navigation.js”, go to line 63 and change it to


for more information send us an email using ticket.pixflow@gmail.com

Hello. Awsome theme. Now I created multilingual site and I see that portfolio links dont work properly. They dont link on english description. Why is that?

Site: http://www.rainbowplay.si/index.php/domov-1/castle/?lang=en Problem: when I click “more details”, it doesnt display english translation.

Thank you for your answer! Vesna


Hello, please send us your website URL and WP login information to ticket.pixflow@gmail.com so we can assist you.

The Icon Box in visual editor is wroking half way. The icon and box show up but the URL doesn’t link.

I tried several times but the link is not working on the icon box short-code.




Hello mate, please send us your website URL and WP login information to ticket.pixflow@gmail.com, so we can investigate that issue. :)

Hi, I have some issues with galerries when creating pages, it’s uploading, when I want to edti it, it’s just shows that gallery is empty, but all pictures are on the website. Maybe I missed some updates or something?


Hi, please send us your website URL and WP login information via ticket.pixflow@gmail.com and we will check it out. :)

FedeD85 Purchased

hi, I have a problem with the sidebar on the single post pages, since I applied the latest update has disappeared. can you help me?


Hi, yes please contact us via ticket.pixflow@gmail.com :)

Your demo seems to be broken.


its fixed. :)

ozdesign Purchased

I can’t add a sidebar to blog pages. And there is no sidebar in blog page on your demo also.


How can i fix this to add a sidebar to blog? This is very important and urgent.

Thanks in advance,


Hi, we are moving to a new office, so sorry for delay. please contact our support staff @ ticket.pixflow@gmail.com