Discussion on SMARTBOX - Clean & Elegant Multi-Purpose WP Theme

295 comments found

Wordpress 4.1?

Designare

Yes, the theme have been updated to version v1.4.7, and now support wp 4.1! Best Regards ;)

Just a warning to other buyers… the theme contains a lot of Javascript it slowed my site down so much, the dashboard took over 1 minute to load even with all plugins disabled…

The responsive CSS is also controlled jquery so I would recommend steering clear of this theme especially if you are building a big site. For small sites its probably ok.

We are now in the process of rebuilding the theme for our site as this one just doesn’t cut it.

Apologies to the developers, I am sure you have some good themes but this one has a lot of queries and overhead.

Designare

Hi,

Many thanks for your purchase.

This was a problem due to the new wp version (4.1). We have released a new update to fix this problems. Please download it from your account and update your site.

Thanks for your understanding.

Best Regards

Default-user

We are running version 3.9.1 of Wordpress… will try the update.

The problem is we have customised the theme with a child theme.. Hopefully there will not be any problems

SwiftX Purchased

Hi When is the new Visual Composer update going to happen.

I have 3rd party visual composer plugins that needs at-least 4.2 we are still using 3.something?

Trying to create some pricing tables and im stuck now!

Default-user
SwiftX Purchased

Text in the special tabs cuts of at the right side even if justified.. How to fix this?

Divider shortcode does not work. No place EVER!! Am I able to dived paragraphs!!!!

Plus, I cant use Visual Composer plugins cause this theme uses an old version build in.

I like this theme but its starting to really annoy me now!!

Designare

We will check the issue related to the divider. Regarding update the version of visual composer, we will try to do it asap. Regards

Default-user
SwiftX Purchased

Thanks

SwiftX Purchased

Text in the special tabs cuts of at the right side even if justified.. How to fix this?

Divider shortcode does not work. No place EVER!! Am I able to dived paragraphs!!!! I like this theme but its starting to really annoy me now!!

Default-user
SwiftX Purchased

Text in the special tabs cuts of at the right side even if justified.. when using bullet points shortcodes, the ones with the small right check marks

Designare

Please post your question here http://support.designarethemes.net and our support team will be see where is the problem. Provide us some links of your site too, for that we can identify the issue more quickly. Regards

Default-user
SwiftX Purchased

Ok will do, thank you

SwiftX Purchased

Font in paragraphs and font in listed items is not the same colour, one is grey and one is black.

Like seriously!!! plus I cannot divide these paragraphs.

Another them that just made me realise to really research and read small print before buying..

Designare

Hi,

A little of patience please, we try to make all work, works as it should, but sometimes, on the amount of code that a theme have, there are small things that escape to us.

We are here to fix all the reported issues and we will check this one and fix it asap

Thanks

Default-user
SwiftX Purchased

Thanks guys

Aragosta Purchased

Hi,

when i go to “Begin installing plugins” i notice that i don’t have this plug in “Thumbnail Gallery (WordPress Plugin) ”, how can i see in you video instruction. Why? I can proceed to installation?

Thnxx

Aragosta
Aragosta Purchased

Please and about the message of update Visual Composer, how can update?

Designare

Hi,

Many thanks for your purchase, much appreciated!

Regarding your question:

1) Please install “Thumbnail Gallery Plugin” via the the top warning that appears when you activate the theme.

2) For now update the version of Visual Composer is not available. Please close the top warning on the “x” icon.

If you need more help from us, please post your question here http://support.designarethemes.net and our support team will be happy to help you ;)

Best Regards

gigadef Purchased

Good evening,

I’ve bought your amazing themes last month and I really like it. Great job!

I’ve one issue that I can’t figure out how to solve. I’ve done all the steps in the point 19. of the documentation. But I think that the documentation is missing one important bit that is how to insert the newsletter form inside the footer or inside a page.

Maybe this is my fault but it’s 2 days now and I still can’t find how to add it inside my website.

Thank you so much gigadef

Designare

Hi gigadef,

Many thanks for your purchase, we truly appreciate it!

All the support for our themes is conduced to our support page. Please post your question here http://support.designarethemes.net and our support team will be happy to help you ;)

Best Regards

The Visual composer is outdated and it will not allow me to update. ITs affecting the site!!

Designare

Hi,

Thanks for your purchase.

The current version of Visual Composer was been modified to work properly with our theme’s features and settings.

We will update for the new version in a future update, but this will take a lot of work, i can’t give you a estimate date for the release of this update.

Regards

mingusme Purchased

Hi,

can “Bigger Sidebar” be used on the right? Or is “Home v8 with sidebar” possible on right hand side? Also according to your other themes. Btw: I’m glad I found somebody who does this. Thumbs up!

Thx

Designare

Hi mingusme,

Thanks for your interest on our work!

Yes you can change the side of the sidebar in both situations ;)

Best Regards

Designare Customer Support is fantastic. Prompt response, very helpful.

Designare

Thanks!! :D

flangar Purchased

What’s new in the newly released version?

Best Regards

Designare

Hi,

Some responsive and css improvements. Also we update Visual composer to latest version (v4.4)

Regards

SwiftX Purchased

Once again TOP Support new Update includes newest Visual Composer.. And other fixes for issues that was raised in the comments and support forum!!

Great Support & THANKS!!

Designare

Thanks! :D

I had the theme setup and working well and out of nowhere, the home page content vanished. My managed hosting support looked and saw no errors, I turned off various plugins, nothing helped.

I updated WP to latest, didnt help.

My friend that owns the site is pissed and I don’t know what to tell him. I posted on the official support but no response as yet there either.

Designare

Hi,

Please wait for the answer on our support page. Support team will answer it asap.

Regards

Hello,

Pls, in the next update fix next and previous buttons (Related Projects) http://www.designarethemes.net/themes/smartbox/portfolio/single-portfolio-wide-slider-2/

Regards

Designare

Hi,

We fix it already on the previous update :) Please clear the browser cache and refresh the page.

Best Regards

chocopink Purchased

Hello, i posted a question on the forum and have not received a response or an acknowledgement. Two questions were posted after mine, and they were responded to. Please advise how I can fix the error with my site. Thank you.

Designare

Hi,

Sorry for the delay to answer your question, our support team will answer it asap. Thanks for your patience.

Regards

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