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Hi, three questions for you prior to purchase:
1) The “back to top” arrow button shows on the demo site when I view it from a desktop, but not from my mobile device or tablet. Is it possible to get the css that is needed to show the “back to top” on all devices after I purchase?
2) On the home page of the demo it shows a business woman holder a happy face sign that is contained within a rectangular gray area. If I want that graphic to overlap the horizontal section above it, is that possible?
3) Has themeforest approved v1.0.5 so that I will already have the menu fix included with my purchase?
Thanks for your interest on our work and sorry for the delay to answer your questions.
1) Yes you can easily add it on mobile devices to, you just need to change the display:none to display:block.
2) Yes it’s possible.
3) Yes the latest version of the theme is 1.0.5. We will update the theme description right now.
Hi, this template does not support IE8. What can I do if I want it to load properly in IE8?
Thanks for your purchase.
We are sorry but we decided not support ie8. The theme have some features that only works properly on modern browsers and according the new themeforest rule (http://notes.envato.com/news/ie8-compliance-is-now-optional/) we decided not support this browser.
Sorry for any incovenience.
Hi I get this error anytime I try importing a slider for Revolution slider
importing slider setings and data…
Fatal error: Class ‘ZipArchive’ not found in /web/htdocs/www.michelesutera.com/home/rep/wp-content/plugins/revslider/inc_php/revslider_slider.class.php on line 628
Many thanks for your purchase.
We are testing the theme right now and managed to import the txt files with no problem.
You need to import the txt files that are within the folder Preview Contents -> Slider Revolution
If you still have issues on that, please post your question on our Support Forum and our support team will see what’s happening.
I am having an issue which seems to be common. The content on the pages are all hidden. How is this problem resolved?
You have the latest (1.0.5) version of the theme installed? This issue maybe be caused for two things. One are, if you set the twitter feed to “on” you need to fill in all the fields on SmartBox options -> Twitter & Social Icons. Two, if you have a older version of the theme and update it to the newest, maybe you need to “publish” the pages again.
We tested the theme and everything is working well, but if you still experienced this issue, please post your question on our Support Forum and our support team will see what’s happening.
i have some issue with the projects portfolio page Quicksand effect , it does not filter my content , but when applying the opacity filter it works good.
how can this issue be solved?
Please post your question on our Support Forum and our support team will see what’s happening. Provide us the link to your site.
Preciso alterar a posição do menu ”.headerstyle-style3” – preciso subir o menu, pois inserimos um banner na header. Não estamos encontrando o local para mudar a posição. Tentamos no padding, mas nada ocorreu. Esse é o site viafertil.com.br
Obrigado pela tua compra.
Todo o suporte para os nossos temas é encaminhado para a nossa página de suporte. Por favor coloca as tuas questões no nosso Suporte e a nossa equipa de suporte irá ajudar-te com todo o gosto.
I’m trying to use Recent posts widget on the home page and I’d like to set 2 blog widgets, 1 for each category (1 widget for the “blog” category and 1 for the “news”). Here what I’ve set: http://awesomescreenshot.com/0ed26sm728
But it doesn’t want to work http://ideeendevelopment.com/chosenmtminter/ , it shows dome random posts. http://awesomescreenshot.com/09326smkcc
Please let me know what’s wrong.
Thanks in advance.
You can choose the categories that you want to show in the recent posts shortcode.
If you don’t mind, please post your question on our Support Forum and our support team will see what’s happening. Provide them the link to your site and the login details.
Yeah, I understand. Should I type its slug here http://awesomescreenshot.com/0072759292 or what?
Thanks a lot.
Hi there again,
Btw, the sidebar widgets works incorrect too. It shows me duplicated posts in both widgets http://awesomescreenshot.com/07e275z153 . Here are the widget’s settings http://awesomescreenshot.com/039275zd40 http://awesomescreenshot.com/0af275zpe0
Please let me know what might be wrong.
Ok thanks ideeenlabel, we will check this issue and make the update.
Could you kindly tell me the approximately time when it’ll be completed?
It’s quite urgent and I hope you’ll do it asap..
Could you kindly send me the fix on email@example.com ? I need it EXTREMELY URGENT, cause I need to go Live tomorrow. Thanks a lot for your help.
Hi ideeenlabel, we send you a email. Regards
This is appearing on my portfolio page: $(this).siblings().not(“active”).slideHorzHide();$(this).parents(”.filterby”).children(”.filterby_btn”).removeClass(“open”).addClass(“closed”);’ id=’term_id_-1’ class=’segment-1 selected-1 termCat active’>All
not displaying sorts cats, any help, thanks?!
All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will see what’s happening.
I have bought your theme but there seems to be small issue with the menu. here is the problem:
When i try to add or modify menu, and insert text in Cyrillic the blue under text line is dissapearing.
Any suggestions why?
Thank you in advance
When i want to acces to Smartbox setting, I have this message :
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘designare_options’ not found or invalid function name in C:\xampp\htdocs\testhemev6\wp-includes\plugin.php on line 429.
I sue the last version of your site
I’m having some problems with the mobile responsiveness of the template. It does’t work fine on the header or the menu section.
when creating a page with Visual Composer, if you try to insert something like Design Shortcodes, this action is not executed, these are the js errors:
“The use of getPreventDefault() is deprecated. Use for instance defaultPrevented. http://localhost/<>/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,plupload-html5,plupload-flash,plupload-silverlight,plupload-html4,json2,farbtastic&ver=3.8:4"
SyntaxError: malformed hexadecimal character escape sequence @ http://localhost/<>/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,plupload-html5,plupload-flash,plupload-silverlight,plupload-html4,json2,farbtastic&ver=3.8:5
This are strange errors, we are testing the theme on localhost right now and the theme seems to work well, without these errors.
Could you please send us some screenshots to firstname.lastname@example.org
Very nice theme.
1 Question that is a huge problem.
On mobile menu, how to select the main page and not for it to scroll across to the sub menu item?
For example, on your demo, select shop on desktop size, shrink to mobile size or view on mobile device and select shop. It cant be done on mobile menu, do you have a fix for this???
Yes, it’s true, there are a issue there, thanks for pointing that out. We will fix it asap and make the update.
How long before you can fix this do you think?
Also there is a problem when you have 6 or seven menu items when the fixed/sticky header is option is set to yes. On mobile devices, it will not scroll to menu items lower than the screen size. Will this be fixed too?
Regarding the first issue you can add the link to the shop inside the father link and let the father without link.
We will try fix this asap but for the second issue, it will take a little more of time, because it will involve a lot of changes in the menu, we need to add a scroll bar into it.
Hi guys !
I have a question regarding search button icon in the header menu.
Is it possible to change the color of that icon ?
Because I changed the background color of the menu to grey and since search icon (little magnifier) is also grey, it doesn’t show in the menu.
It shows only on mouse over because the button changes color then.
Can I change the color of that search button and search icon for “a:link” and “a:hover” ?
Thank you in advance !
All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will be happy for help you with this question
A couple of questions before i might buy this.
1) The change language does not work, i assume It’s because there are no translation done right?
2) It’s stated that it can be translated with WPML, but can i translate it with PO Editor to? as this is free.
3) There are a lot of comments on the prior version did have a lot of bugs, is this solved in this version?
Thanks for your interest on our work, much appreciated
Regarding your questions.
2) The theme comes with the .po and .mo files for translation, and it’s compatible with wpml, in case you need a multilanguage website.
3) Yes, they have been solved in the v1.0.5. There are now a question related to the responsive menu, but the fix is on the way too
Right then, I will buy the theme as I think It’s cool and looks great and it will be my next version on my domain. Hope the support are as quick as your answer
the Search is not working, when I search anything it gives me no results. I want it to search the posts and pages. Please advice ASAP.
the site is www.infomerics.com
Also, the form in contact us – all emails are going to spam and the email headers show the following:
sender: unknown and message: Why is this message in Spam? We’ve found that lots of messages from kingscp01.cybercon.com are spam.
Please help on both issues ASAP, thanks
my sincere apologies, the kingscp01.cybercon.com spam message is actually linked with my client’s hosting and nothing to do with the theme. so sorry.
but please help me regarding the search. thanks.
Ok nice. Regarding the search question please post it on our Support Page
i have posted it, please reply asap thanks
Hi, since updating the theme to v1.0.5 we have lost the mobile navigation menu when looking at the website on a mobile device…?
Hi, it seems to be that the mobile menu is appearing when using Internet Explorer http://www.smartplustv.com/ but not when you use Google chrome. We have the mobile versions worksing now, seems to affecting the desktop versions
The menu is not working because you have the twitter scroller, set to “on” and you don’t have filled the data from twitter, on the admin panel, this is causing a error in your site. To fix this, please fill the twitter data on SmartBox Options -> Twitter & Social Icons -> Twitter. Or set the twitter scroller to “off” on SmartBox Options -> Style Editor -> Footer -> Twitter scroller.
Hope that’s help!
We’re having some problems with the Recent Posts section. We want to set the blog to only 1 category and 3 posts at a time showing .
The moment we publish other categories it keeps removing posts from the ‘Recent Posts’ section. This is the code we have for it:
[rposts title=’MXT FOREX NEWS CENTRE’ categories=’news-centre|*|’ total=’3’ scroller=’no’ posts_per_row=’1’ max_chars=’100’ orderby=’date’ order=’desc’ link_to_blog=’/news-centre’ title_to_blog_link=’News Centre’]
If we could get some help that would be greatly appreciated.
There was really an issue on the recent posts shortcode. It’s now fixed, and we are just finishing some other stuff for launching the update.
It will be avaiable today. Thanks for your understanding.
hi, the menu does not work , this is my page www.leinca.com
Hi again eliocesaro,
The menu is not working because you have the twitter scroller, set to “on” and you don’t fill the the twitter data on the admin panel, and this is causing a error in your site.
To fix this, please fill the twitter data on SmartBox Options -> Twitter & Social Icons -> Twitter. Or set the twitter scroller to “off” on SmartBox Options -> Style Editor -> Footer -> Twitter scroller.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.