Discussion on SMARTBOX - Clean & Elegant Multi-Purpose WP Theme

221 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, three questions for you prior to purchase:

1) The “back to top” arrow button shows on the demo site when I view it from a desktop, but not from my mobile device or tablet. Is it possible to get the css that is needed to show the “back to top” on all devices after I purchase?

2) On the home page of the demo it shows a business woman holder a happy face sign that is contained within a rectangular gray area. If I want that graphic to overlap the horizontal section above it, is that possible?

3) Has themeforest approved v1.0.5 so that I will already have the menu fix included with my purchase?

Designare

Hi NickWilliams,

Thanks for your interest on our work and sorry for the delay to answer your questions.

1) Yes you can easily add it on mobile devices to, you just need to change the display:none to display:block.

2) Yes it’s possible.

3) Yes the latest version of the theme is 1.0.5. We will update the theme description right now.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, this template does not support IE8. What can I do if I want it to load properly in IE8? Best regards

Designare

Hi belenmix,

Thanks for your purchase.

We are sorry but we decided not support ie8. The theme have some features that only works properly on modern browsers and according the new themeforest rule (http://notes.envato.com/news/ie8-compliance-is-now-optional/) we decided not support this browser.

Sorry for any incovenience.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi I get this error anytime I try importing a slider for Revolution slider

importing slider setings and data… Fatal error: Class ‘ZipArchive’ not found in /web/htdocs/www.michelesutera.com/home/rep/wp-content/plugins/revslider/inc_php/revslider_slider.class.php on line 628

Designare

Hi DonBrefo,

Many thanks for your purchase.

We are testing the theme right now and managed to import the txt files with no problem.

You need to import the txt files that are within the folder Preview Contents -> Slider Revolution

If you still have issues on that, please post your question on our Support Forum and our support team will see what’s happening.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dusher Purchased

Hello,

I am having an issue which seems to be common. The content on the pages are all hidden. How is this problem resolved?

Designare

Hi dusher,

Many thanks for your purchase.

You have the latest (1.0.5) version of the theme installed? This issue maybe be caused for two things. One are, if you set the twitter feed to “on” you need to fill in all the fields on SmartBox options -> Twitter & Social Icons. Two, if you have a older version of the theme and update it to the newest, maybe you need to “publish” the pages again.

We tested the theme and everything is working well, but if you still experienced this issue, please post your question on our Support Forum and our support team will see what’s happening.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, i have some issue with the projects portfolio page Quicksand effect , it does not filter my content , but when applying the opacity filter it works good.

how can this issue be solved?

Designare

Hi bh4shbab,

Thanks for your purchase.

Please post your question on our Support Forum and our support team will see what’s happening. Provide us the link to your site.

Best Regards

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 1-2 years
lysgr Purchased

Bom dia,

Preciso alterar a posição do menu ”.headerstyle-style3” – preciso subir o menu, pois inserimos um banner na header. Não estamos encontrando o local para mudar a posição. Tentamos no padding, mas nada ocorreu. Esse é o site viafertil.com.br

Aguardo orientação.

Designare

Olá lysgr,

Obrigado pela tua compra.

Todo o suporte para os nossos temas é encaminhado para a nossa página de suporte. Por favor coloca as tuas questões no nosso Suporte e a nossa equipa de suporte irá ajudar-te com todo o gosto.

Cumprimentos ;)

Default-user
lysgr Purchased

Perfeito! Obrigada! :)

  • Switzerland
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items

Hi there,

I’m trying to use Recent posts widget on the home page and I’d like to set 2 blog widgets, 1 for each category (1 widget for the “blog” category and 1 for the “news”). Here what I’ve set: http://awesomescreenshot.com/0ed26sm728 But it doesn’t want to work http://ideeendevelopment.com/chosenmtminter/ , it shows dome random posts. http://awesomescreenshot.com/09326smkcc

Please let me know what’s wrong.

Thanks in advance.

Designare

Hi ideeenlabel,

Many thanks for your purchase.

You can choose the categories that you want to show in the recent posts shortcode.

If you don’t mind, please post your question on our Support Forum and our support team will see what’s happening. Provide them the link to your site and the login details.

Best Regards

topnotchmilk

Hi there,

Yeah, I understand. Should I type its slug here http://awesomescreenshot.com/0072759292 or what?

Thanks a lot.

topnotchmilk

Hi there again,

Btw, the sidebar widgets works incorrect too. It shows me duplicated posts in both widgets http://awesomescreenshot.com/07e275z153 . Here are the widget’s settings http://awesomescreenshot.com/039275zd40 http://awesomescreenshot.com/0af275zpe0

Please let me know what might be wrong.

Thanks.

Designare

Ok thanks ideeenlabel, we will check this issue and make the update.

topnotchmilk

Hi Designare,

Could you kindly tell me the approximately time when it’ll be completed?

Thanks a lot.

topnotchmilk

It’s quite urgent and I hope you’ll do it asap..

topnotchmilk

Could you kindly send me the fix on alex.dev@ideeenlabel.com ? I need it EXTREMELY URGENT, cause I need to go Live tomorrow. Thanks a lot for your help.

Designare

Hi ideeenlabel, we send you a email. Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
blieben Purchased

This is appearing on my portfolio page: $(this).siblings().not(“active”).slideHorzHide();$(this).parents(”.filterby”).children(”.filterby_btn”).removeClass(“open”).addClass(“closed”);’ id=’term_id_-1’ class=’segment-1 selected-1 termCat active’>All

not displaying sorts cats, any help, thanks?!

Designare

Hi blieben,

All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will see what’s happening.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bakata Purchased

Hello, I have bought your theme but there seems to be small issue with the menu. here is the problem:

When i try to add or modify menu, and insert text in Cyrillic the blue under text line is dissapearing.

Any suggestions why? Thank you in advance

Designare

Hi bakata,

All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will see what’s happening.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hello! When i want to acces to Smartbox setting, I have this message : Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘designare_options’ not found or invalid function name in C:\xampp\htdocs\testhemev6\wp-includes\plugin.php on line 429. I sue the last version of your site Any help

Designare

Hi chanfimao,

All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will see what’s happening.

Best Regards

  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi,

I’m having some problems with the mobile responsiveness of the template. It does’t work fine on the header or the menu section.

Please check the link below. http://3pg.ct.com.au/

Thanks

Designare

Hi design_co,

All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will see what’s happening.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
falops Purchased

Hi Designare, when creating a page with Visual Composer, if you try to insert something like Design Shortcodes, this action is not executed, these are the js errors:

“The use of getPreventDefault() is deprecated. Use for instance defaultPrevented. http://localhost/<>/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,plupload-html5,plupload-flash,plupload-silverlight,plupload-html4,json2,farbtastic&ver=3.8:4"

and

SyntaxError: malformed hexadecimal character escape sequence @ http://localhost/<>/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,plupload-html5,plupload-flash,plupload-silverlight,plupload-html4,json2,farbtastic&ver=3.8:5

Designare

Hi falops,

Many thanks for your purchase.

This are strange errors, we are testing the theme on localhost right now and the theme seems to work well, without these errors.

Could you please send us some screenshots to support@designarethemes.com

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, Very nice theme.

1 Question that is a huge problem.

On mobile menu, how to select the main page and not for it to scroll across to the sub menu item? For example, on your demo, select shop on desktop size, shrink to mobile size or view on mobile device and select shop. It cant be done on mobile menu, do you have a fix for this??? Regards

Pete

Designare

Hi Pete,

Many thanks for your purchase.

Yes, it’s true, there are a issue there, thanks for pointing that out. We will fix it asap and make the update.

Best Regards

Default-user

How long before you can fix this do you think?

Default-user

Also there is a problem when you have 6 or seven menu items when the fixed/sticky header is option is set to yes. On mobile devices, it will not scroll to menu items lower than the screen size. Will this be fixed too?

Designare

Regarding the first issue you can add the link to the shop inside the father link and let the father without link.

We will try fix this asap but for the second issue, it will take a little more of time, because it will involve a lot of changes in the menu, we need to add a scroll bar into it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Serbia
vyruz85 Purchased

Hi guys !

I have a question regarding search button icon in the header menu. Is it possible to change the color of that icon ? Because I changed the background color of the menu to grey and since search icon (little magnifier) is also grey, it doesn’t show in the menu. It shows only on mouse over because the button changes color then.

Can I change the color of that search button and search icon for “a:link” and “a:hover” ?

Thank you in advance !

Designare

Hi vyruz85,

All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will be happy for help you with this question ;)

Best Regards

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 6-7 years

Hi Team

A couple of questions before i might buy this.

1) The change language does not work, i assume It’s because there are no translation done right?

2) It’s stated that it can be translated with WPML, but can i translate it with PO Editor to? as this is free.

3) There are a lot of comments on the prior version did have a lot of bugs, is this solved in this version?

Designare

Hi grandt,

Thanks for your interest on our work, much appreciated ;)

Regarding your questions.

1) Yes, we put a javascript code only for the preview. In your installation it will work fine.

2) The theme comes with the .po and .mo files for translation, and it’s compatible with wpml, in case you need a multilanguage website.

3) Yes, they have been solved in the v1.0.5. There are now a question related to the responsive menu, but the fix is on the way too ;)

Best Regards

grandt

Right then, I will buy the theme as I think It’s cool and looks great and it will be my next version on my domain. Hope the support are as quick as your answer :-)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • India

Hi again,

the Search is not working, when I search anything it gives me no results. I want it to search the posts and pages. Please advice ASAP.

the site is www.infomerics.com

Designare

Hi udeysethi,

All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will see what’s happening.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • India

Hi again,

the Search is not working, when I search anything it gives me no results. I want it to search the posts and pages. Please advice ASAP.

the site is www.infomerics.com

Also, the form in contact us – all emails are going to spam and the email headers show the following:

sender: unknown and message: Why is this message in Spam? We’ve found that lots of messages from kingscp01.cybercon.com are spam.

Please help on both issues ASAP, thanks

udeysethi

my sincere apologies, the kingscp01.cybercon.com spam message is actually linked with my client’s hosting and nothing to do with the theme. so sorry.

but please help me regarding the search. thanks.

Designare

Ok nice. Regarding the search question please post it on our Support Page

Best Regards

udeysethi

i have posted it, please reply asap thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United Kingdom

Hi, since updating the theme to v1.0.5 we have lost the mobile navigation menu when looking at the website on a mobile device…?

Default-user

Hi, it seems to be that the mobile menu is appearing when using Internet Explorer http://www.smartplustv.com/ but not when you use Google chrome. We have the mobile versions worksing now, seems to affecting the desktop versions

Designare

Hi treefroginternational,

The menu is not working because you have the twitter scroller, set to “on” and you don’t have filled the data from twitter, on the admin panel, this is causing a error in your site. To fix this, please fill the twitter data on SmartBox Options -> Twitter & Social Icons -> Twitter. Or set the twitter scroller to “off” on SmartBox Options -> Style Editor -> Footer -> Twitter scroller.

Hope that’s help!

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Designare,

We’re having some problems with the Recent Posts section. We want to set the blog to only 1 category and 3 posts at a time showing .

The moment we publish other categories it keeps removing posts from the ‘Recent Posts’ section. This is the code we have for it:

[rposts title=’MXT FOREX NEWS CENTRE’ categories=’news-centre|*|’ total=’3’ scroller=’no’ posts_per_row=’1’ max_chars=’100’ orderby=’date’ order=’desc’ link_to_blog=’/news-centre’ title_to_blog_link=’News Centre’]

If we could get some help that would be greatly appreciated.

Designare

Hi enfinium,

Many thanks for your purchase.

There was really an issue on the recent posts shortcode. It’s now fixed, and we are just finishing some other stuff for launching the update.

It will be avaiable today. Thanks for your understanding.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi, the menu does not work , this is my page www.leinca.com

Designare

Hi again eliocesaro,

The menu is not working because you have the twitter scroller, set to “on” and you don’t fill the the twitter data on the admin panel, and this is causing a error in your site.

To fix this, please fill the twitter data on SmartBox Options -> Twitter & Social Icons -> Twitter. Or set the twitter scroller to “off” on SmartBox Options -> Style Editor -> Footer -> Twitter scroller.

Hope that’s help!

Best Regards

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