154 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi can you tell me how I can change the colour of the site style from ble/brown/red to a custom colour. Or where in the theme editor I can find the css code to edit it myself! Thanks

oxygenna

answered in support forum

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 1 and 100 dollars

The four featured areas right under the hero images onhome pag. Canthey have links or like LEARN MORE> in them???

oxygenna

yes, they can. Just add a read more tag to your service pages and they will appear

Red-River

thanks! Do you use one of the many “PAGE BUILDER” tech or do you use shortcodes for all the layout with a page?

oxygenna

we use shortcodes for the layout

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is there a way to remove the outline of circle or square on the services links? I would just like to have a full image at 120×120px and no circle or square showing. Please advise. Great theme!

oxygenna

Thanks akmedia, please open up a ticket in our support forum

Default-user

I did yesterday.

oxygenna

We replied today, just sent another reply here

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I raised a ticket in the support forum two days ago and also posted a comment above, neither of which have been answered! Could you please answer one of them!

oxygenna

Hi

We have replied.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi. Great theme. Do Tthe demo images come with the theme?

Thanks.

oxygenna

Yes they can be downloaded using the demo content xml

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Can fancybox on images (i.e. the image at the top of a normal post) be disabled in the theme options panel?

Thank you.

oxygenna

At the moment no, but its just been added to our todo list for 1.4. Would be happy to send you the modified code if you purchase.

  • Has been a member for 0-1 years
  • Iran, Islamic Republic of

Hi, I need this theme and it’s beautiful, but My language is Farsi, Can you add “RTL Language” to this template?

oxygenna

Hi saeedsb, I will look into getting RTL language support in the next version. Never done this before so not sure how much work will be involved. Will keep you posted.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Got a reply (with the solution to my problem (a customization)) in exactly 15 minutes on support forum. I guess this is called great support service. Great theme + great support. Thank you oxygenna!

oxygenna

Thanks Spike :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, When I go on the ‘Widgets’ page there are no sections (Main sidebar, footer right, footer left)... Any idea how to solve that?

oxygenna

Ho asarose could you please open a discussion in Our Support Forum

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years

@asarose – Have you consulted the product documentation or tried visiting the “SmartBox -> Widget Areas” link in the left hand WP admin navigation menu to try to create some “sections” ?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

@WPWiseOwl hi, yes I did take a look, it simply assumes the sections will be there: “Go to Appearance > Widgets Open up the Footer left and Footer right widget positions Drag widgets in the appropriate position” —> I do not have ‘Footer left’ and ‘Footer right’ (or any other section for that matter).

I tried creating it from ‘Widgets Area’ but it doesn’t help because it can’t replace the existing Footer section… as far as the template concerns the section ‘is not in use by current theme’.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

@WPWiseOwl and everyone else in case you run into the same problem: v1.3 has an issue with revolution_slider table. If you navigate to ‘revolution slider’ page it seems to initiate the creation of the missing table/s which solves the widgets issue (and a slew of other small issues).

oxygenna

Hi

This issue has been fixed in 1.3.1 which is out now

oxygenna

This issue is fixed on 1.3.1 version available now

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

the new update doesnt install!!!

Fixed

oxygenna

Glad you managed to install :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
Pach16 Purchased

Cool theme!

Two Things:

1. The child them doesn’t work because it has the wrong “Template name.”

2. When I adjust the template name, so the child theme works, some of the functions don’t work. For example, the 2x retina logo does not shrink down in the child them like it does in the parent theme.

oxygenna

Hi Pach

We will look into the logo issue on the child theme

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

I love the theme.

I noticed a small bug: Open one accordion, then click another to auto close it. The arrow on the right doesn’t change position.

All browsers, duplicatable on your demo and all installs: http://themes.oxygenna.com/smartbox/shortcodes/

Again, just a small bug, but if you’re pushing an update might as well take a look.

oxygenna

Hi bsprite. We’ll have a look and try fix it. Thanks for spotting that out

  • Has been a member for 6-7 years
  • Bought between 100 and 499 items
  • United States

Looking to make the flexslider about 300px tall while maintaining aspect ratio for responsive. Could you point me to the code?

Also, I assume you’re using the revolution slider for your example? I don’t believe my recent download has the option.

Thanks in advance.

oxygenna

Hi there, Revolution slider is included in Smartbox since version 1.3

As for the flexslider issue you could open up a ticket in our support forum

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

My client loves this theme, however he would like the portfolio/image galleries to display in a single column with the ability for a bigger text description instead of 3 or 4 columns per page. Is this possible? I see you have the single gallery item, but that is more of an image slider as opposed to an image gallery.

Thanks! LP

oxygenna

At this moment smartbox does not support a single column portfolio. We might include that on a feature update

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

How to create a child theme ? There’s already one since the version 1.3… So how to modify the css style

oxygenna

Please open up a ticket on our support forum

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Short Code Generator stopped working! I have been using this theme for a while now, and all of a sudden the short code generator stopped working. When I click on the item I want, it loads up the preview mode, but then doesn’t show a preview when I put in the parameters. Once I click input, it just sits there and does nothing.

oxygenna

Hi gershyrapp, could you open up a ticket in our suport forum?

Default-user

actaully I did. Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Hello, I am thinking about purchasing but am not familiar with Bootstrap. Will I be able to customize the css like I do with non-bootstrap built sites?

Thanks,

- Karen

oxygenna

Hi Karen, its pretty much the same. Smartbox after all loads its CSS above bootstrap’s CSS!

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