154 comments found

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years

Hi! When editing some minor issues on style.css using ftp (h1 color or h1 size or link color for example), all we get is a messy outcome. how are we suppose to make those simple custom changes we need? thanx

oxygenna

You can add some extra css rules on the advanced option page.

SmartBox -> Advanced -> Extra CSS

CommEffect

cool

! :-) !

CommEffect

hey there! Managed to make nearly all css changes needed. except for the main menu item hover! where is to change that if we re sitting on the blue style?

CommEffect

oh! and another one: lead text on portfolio item must get smaller -cant find where’s that either! thanx

oxygenna

Hi CommEffect, could you open up a ticket on our support forum?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can I change the order in which my Testimonials are shown? Thanks.

oxygenna

Yes you can edit the testimonial and use the Order Attribute

Default-user

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi there

loaded the demo content but get the following error on the front page

Revolution Slider Error: Slider with alias home not found.

cheers

oxygenna

Hi there create a new revolution slider slideshow and give it an alias name “home”

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I leave you a question in Item Support, i’m waiting your help! thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Is it possible to remove top bar (useless) from above a navigation bar?

thanks

oxygenna

Hi gabi80, you mean the space between the content and the body?

oxygenna

The top bar can hold two widget positions and yes it can be removed

Default-user

let me have your email pls?

oxygenna

Hi gabi80 you can contact us via themeforest’s contact form

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • United States

How do you setup and change the way the blog page is displayed? There is nothing in the documentation about this.

oxygenna

Hi

All the blog settings can be changed in the Blog option page.

From the side menu SmartBox -> Blog. If you need any more help please open a ticket on our support forum.

jgucci333

There are no option for the type of layout the blog will be.

oxygenna

Do you have the latest version? If there is an issue open up a ticket in out support forum

jgucci333

I just bought this last week. It is the newest version. Thanks for all your help and quick response.

oxygenna

Hi

Please make a ticket here so we can help you further

http://oxygenna.ticksy.com

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hi Oxygenna, I simply love your SmartBox theme – it looks very promising as a solution I have been looking for.

I have two pre-purchase questions if you don’t mind :-) :

1. Is the large image area which is referred to as “Super Hero Unit” in the SmartBox theme stylesheet something that can be set for each individual page/post with indvidual full-width images on each page/post?

2: How well does your theme work with third-party plugins. Are there any known conflicts?

I have two specific plugins in mind; The “Restricted site access” plugin and the “Branded login screen” plugin – both available through the WordPress.org plugin repository.

Thanks in advance for your help.

best regards

PeterBuilt

oxygenna

Hi

1. You can set the super hero image for each individual page, for posts you can set the header images for all blog pages using the standard Wordpress Header settings ( see http://en.support.wordpress.com/themes/custom-header-image/ )

2. We haven’t tested SmartBox with those specific plugins, but looking them, I can’t see them causing any problems. If they do create a ticket in our support forum and we will take a look :)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Whoops … just setting the e-mail notification to this:

Hi Oxygenna, I simply love your SmartBox theme – it looks very promising as a solution I have been looking for.

I have two pre-purchase questions if you don’t mind :-) :

1. Is the large image area which is referred to as “Super Hero Unit” in the SmartBox theme stylesheet something that can be set for each individual page/post with indvidual full-width images on each page/post?

2: How well does your theme work with third-party plugins. Are there any known conflicts?

I have two specific plugins in mind; The “Restricted site access” plugin and the “Branded login screen” plugin – both available through the WordPress.org plugin repository.

Thanks in advance for your help.

best regards

PeterBuilt

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 2-3 years
  • Referred between 500 and 999 users

How can i style the contact form the way your form is styled? any extra css?

oxygenna

Hi there

http://docs.oxygenna.com/smartbox/create-a-contact-page/

;)

If you have any more support requests please post us a ticket here

http://oxygenna.ticksy.com
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, thanks for the theme! Just one short but important question: how can i select no icon for services? It is not possible?

Regards!

oxygenna

Hi

You can select the blank option in the service icon option to do this.

Martonita

Sorry, do you mean there is an option called “icon-blank” or something like that in the select? I can’t find it…

oxygenna

No there should be a blank option at the top of the select box

Like this http://grab.by/o8oM

Martonita

Not in mine, I checked that :( Icon-glass is the first option. Do you know how to fix it?

Thanks

Martonita

I have no blank option, in first position is icon-glass and there’s no more space on the top, check the image: http://www.elembajadordelapampa.es/no-blank-option.png

I tried in Safari, Chrome and Firefox, always the same.

oxygenna

Do you have the latest version of the theme 1.4?

Martonita

I have 1.3, it was an improvement in 1.4?

oxygenna

1.3.1 by the looks of it so yes, best to get the latest version

Martonita

Ok, thanks! I’ll try.

  • United States
  • Has been a member for 2-3 years
  • Bought between 50 and 99 items
  • Microlancer Beta Tester

Awesome theme, loving the new Revolution slider addition. One simple request for future updates: white and black top hat icons. That’d be great, thanks!

oxygenna

You are welcome trentonm11

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mirr Purchased

Hi, I have just bought your theme and installed it via FTP. The problem is, all the images don’t work on site and on the admin panel as well. I have even imported the demo content but that doesn’t work properly either, the site looks like a mess. I hope you can help me out.

oxygenna

Hi

Please open up a ticket in our support forum, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
manuki Purchased

this theme is very well done! updates work without a hitch, widget areas, advanced styling and all transfers to updated version, i have to say, one of the best themes ive worked with! havent tried the wpml compatibility, but seems like its made to work!

good work oxygenna, thank you!

oxygenna

Thanks a lot manuki

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Love this theme! I would like to center the top navigation in the black band ( i don’t want the logo area up there) but have not been able to figure out the right custom css to get that to work. Can you suggest how I might do that on this site:

http://test.assurededge.com/

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, I won’t be original: your theme is awesome! I got few pre-purchasing questions though: - Is the slider unremovable? I would like to put a fix picture with a caption, is it possible? - Can we put all the pages that you put in “Pages” in a single Tab? For example, instead of ” portofilio” tab, can I put a “FAQ” tab directly? - For the title in the left corner (where you worte “Smartbox”), can we implement a small logo? Thank you for your answers, and again: one of the best theme I’ve ever seen.

oxygenna

Hi

Slider can be removed and replaced with a regular hero panel or nothing.

Not sure what you mean about adding pages to tabs, could you explain what you would like to make?

The title in the corner can be replaced by a logo.

Hope that answers your questions

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have gone through the documentation and can find nothing about the blog set-up. Most themes use a blog template but yours does not. All I see is the blog set up in the general settings (which I have done) but there is no other explanation as to next steps for getting a blog running. I’m helping a client and don’t have their purchase code and am waiting for that right now before I can post on ticksy, but just in case this is simple wanted to send a note over now. I sure don’t see anything in the documentation though about the blog page. Thanks.

oxygenna

Hi

The theme uses the standard WP method of creating a blog page.

Create a page and then assign that page to be used as the Posts Page in your Settings -> Reading options page.

You can read more here

Hope that helps

Default-user

Thanks. Believe it or not, I’ve worked with probably over 40 themes and they all used a ‘blog template’ so this was not something I had seen before. Thanks for the info.

Default-user

Also, just a quick thought for those like me who are used to seeing a ‘blog template’ as a choice, you might just want to add a quick note in the documentation specifically for the blog setting just to avoid extra requests from people like me ; )

oxygenna

Thanks for the notice

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

When in ‘full width’ mode, how to you remove the top bar – the empty bar over the menu? Thanks.

oxygenna

Hi there, could you please open up a ticket in our support forum?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

What’s the date on the 1.4 update.. no date? beside it just making sure I have the latest installed.., lol

oxygenna

Hi

1.4 is the latest release – release date 18/Jun/13

Default-user

Good Stuff..

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Cocagne Purchased

Hi! Is it possible to make the bar menu floatable? Like in this theme for example (http://coffeeandcream.ocholabs.com/wp/blog-2/). Thank you

oxygenna

Hi there please open up a ticket in our support forum

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

I have created a portfolio item and placed a 20 images in it however only 5 of the images placed are shown. This is the code:

[gallery columns=”6” link=”file” ids=”1014,1015,1016,1017,1018,1019,1020,1021,1022,1023,1024,1025,1026,1027,1028,1029,1030,1031,1032,1033,1034,1035,1036,1012,1011,1010,1009,1008,1007,1006,1002,1004,1005,1001,1000,999,998”]

I would appreciate any help I can get.

oxygenna

Hi

Could you please make a ticket in our support forum, thanks.

Default-user

It’s been 3 days since I’ve submitted a ticket in your support forum but haven’t received any reply yet.

oxygenna

Hi there, Sorry for the delay. We reply in the support requests within 24hours most of the time but it was a national holiday here so we stayed away more than usual. We’ll look at it right away. Regards

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