Discussion on SmartChoice - Responsive Multi-Purpuse Theme

63 comments found

For some reason, I haven’t touched the site in months, the icons on the home page are missing for two of the four icon blocks. Then when you scroll down the home page you will see more missing icons. There are just plain rectangles in this area. I have tried to update and even reload the blocks but it will only display the rectangle icon. The social icons at the very top of the site are also missing and displaying the rectangles.

I haven’t deleted any code or images. Can you help?

HERE IS THE URL: www.gtans.com

-Coolcatt

grzesiekMPC

Hello

I checked your site and I saw that you are using the first release of SmartChoice (v 1.0). Please make a backup of files and database then please do an update for theme and plugins.

Cheers

Be wary of support. The theme says it’s compatible with 4.0, but quite a bit of little things and display issues will be weird/broken. They responded at first and provided a bit of support but then later told me that it will be fixed in the latest update to fully be compatible with 4.0 and that was suppose to come out on Friday 11/21. 11/21 come and passed, 11/28 come and passed. I wrote them again asking about the update, and they told me Envato did not update it yet. Shot an email to Envato and got no response. Kept emailing them if they can at least provide me with the files to update since I already paid for it and I have a website to run, I can’t wait for when Envato decides to do their job, or maybe there’s not even an update, who knows. But they have not responded since.

The theme is great and very sleek, but don’t expect much on the support at all.

grzesiekMPC

Hello

We can provide an update only throught Envato marketplace and the update needs to pass review. If you are not satisfied with support/theme please send a refund request to Envato.

Cheers

Default-user

This is the reply directly from Envato: “Also, there are no updates in the queue. Last time this item was updated was on May 30th 2014.”

So what’s with telling me that Envato is the one that has not approved your update yet?

grzesiekMPC

I have sent you a dev version of SmartChoice. I will check why it has not been sent for update by developers. Please check your ticket.

Cheers

Greetings

Kindly look into my website, it is not Mobile Responsive anymore.Kindly let me know what i can do to make it Mobile responsive.

My website URL is www.kiwianacareers.com

grzesiekMPC
grzesiekMPC Author Team

Hello

Please fill a ticket with wp-admin details at our support forum http://mpc.ticksy.com so I can check your problem from the inside.

Please let me know if you have any further questions.

Cheers

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