130 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United Kingdom
j8yba Purchased

Found the Sliders option, its in the Page options down the right hand side.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

@j8yba – I’ve bought enough themes from Themeforest and never had a problem with this. Every author so far has always shared quick and precise instructions how to do it, except ThemeMakers. I’m guessing that this Author has a cunning plan of selling this theme slightly cheaper than most themes these days (most are $40-$45), for an exchange for a backlink from websites who decide to leave the link there. Just my personal opinion. And I wouldn’t have even raised this problem here on Themeforest if the author would have answered nicely to my support ticket on his forum and offered an instant solution.

ThemeMakers

Guys, let’s try to avoid of such discussion right here because this dashboard is not a forum or a blog ;)
As listed on our forum you’re able and allowable to change any link and/or text in our themes. And we’ll provide with support for our themes’s customers in any way except they make a lot of customizations for them.
Our support manager has explained to you (@Chaplin35) on support forum how and where to make your changes, so please go ahead and do them if you really need it instead of blogging here.
Please understand and sorry for any inconvenience!
Regards,
Alex

Default-user

Alex, I completely agree, and it was not my intention to even mention this issue on Themeforest – if I had got instructions how to remove that link on your support forum. Actually, even now I haven’t got your support staffs’ instructions about how to remove that link (current instructions are how to change the wording of that link). Thanks

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
thefox54 Purchased

Any update on the slider explanation issue?

ThemeMakers

Hi thefox54,
Yes, sure, update is available in online documentation file.
Regards,
Alex

Default-user
thefox54 Purchased

Hi

Why are my sliders still not showing up? I’ve done just what your video said. This is VERY frustrating.

ThemeMakers

Link to your website please?

Default-user
thefox54 Purchased

173.192.127.78/~valleyho

ThemeMakers

It seems you missed the notice when activating the theme, you had to set permissions to cache_timthumb folder inside theme directory to 777.

Default-user
thefox54 Purchased

Forgive me, but how do I do that?

ThemeMakers

I think the this tutorial will help you to manage that ;)

ThemeMakers

Hey thefox54,
We’ve created a tutorial for this, please check a link below how to change permissions
Regards,
Alex

Default-user
thefox54 Purchased

Ive changed it as instructed and still no success.

ThemeMakers

It seems you still haven’t done this. Please check also permissions to your /uploads directory.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello, Great theme, two questions, can we use featured images and is there a way to have this theme in wide (non boxed) option? Thanks, Thierry.

ThemeMakers

Hi Typa,
1. haven’t understand your question.
2. no, there is only boxed version available (except slider revolution, it can be wide)
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Yep, thanks, for the first one, my question was if this theme use “featured image” for post (click the image to open the post). Thanks, Thierry.

ThemeMakers

Hi Typa,
Sure it uses this feature by default and many others btw ;)
Regards,
Alex

Default-user

Ok, Thanks for reply ;-)

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
htayyub Purchased

I’ve bought the Theme and wanted to know how you remove the defult footer i.e. the imediate contact and all that.

REGARDS

ThemeMakers

Hi htayyub,
Simply go to your Theme Options panel and check the field “Disable footer sidebars” like here on screenshot.
Regards,
Alex

  • Bought between 500 and 999 items
  • Chile
  • Has been a member for 4-5 years
go1986 Purchased

I need to reduce the separation between image and text, in home page link: http://awesomescreenshot.com/06bl2x929

thanks!

ThemeMakers

Hi go1986,
could you please make another screenshot from your backend of same page (please use a html mode when you create a screenshot).
Thanks and Regards,
Alex

  • Bought between 500 and 999 items
  • Chile
  • Has been a member for 4-5 years
go1986 Purchased

Hello I am not very good with english, but I think I understood. I use the demo content xml

[one_third] [image link="http://" link_title="" target="_self" open_as="none" shadow="enable" fancybox_group="" width="252" height="200" alt="" align="none" margin_top="0" margin_right="0" margin_bottom="0" margin_left="0"]http://webgo.cl/biosigma/wp-content/uploads/2012/10/01.jpg[/image] [title font_size="" line_height="10" show_border="0" type="h4" font_family="" color="#fe5214" align="none" margin_bottom="0"]Risk Management[/title][title font_size="" line_height="auto" show_border="0" type="h6" font_family="" align="none" margin_bottom=""]Services[/title] [list list_type="ul" list_class="1"]Consectetur adipisicing elit` Sed do eiusmod tempor incid` Idunt ut labore et dolore` Magna aliqua enim[/list] [button url="http://smartit.webtemplatemasters.com/about/" color="orange" size="medium"] Click to Call Now! [/button] [/one_third]

thanks, and sorry for my bad english

ThemeMakers

Hi go1986,
Please edit your margins for image and title.
FYI support for all our themes and templates is conducted through support forums where you can start a new thread about your problem and we will help you with that as soon as possible.
Regards,
Alex

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
htayyub Purchased

Is there a way of removing the date posted?

ThemeMakers

Hi htayyub,
There is no option to hide only post date, but there is an option to hide all the meta data. Please check Theme Options for Blog.
Regards,
Alex

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Europe

Hi,

is there an overview available about the added fixex and features to Update V1.01 ?

Thanks!

ThemeMakers

Hi lookat,
Sure, yesterday I updated the theme description with a changelog.
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

allright i can’t sort the pages the way i want. whats up with this

ThemeMakers

Hi FingerprintDesignNL,
Simply go to Appearance->Menus and drag all the necessary menu items with an order you want.
FYI support for all our themes and templates is conducted through support forums where you can start a new thread about your problem and we will help you with that as soon as possible.
Regards,
Alex

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
gcweb Purchased

@thefox54 – sorry if this has already been explained, but I have been using a lot of WP themes for a while now and have come across your problem many times before…. the reason your images don’t show up is because you are using an IP Address /~username and a lot of scripts I have found are not fully executable via the IP address and you might find that once you are working on the live domain name things should start working!! When I’m working on clients sites I usually piggy back them off my own domain or sub domain and then you will find that pretty much everything works!

ThemeMakers

Thanks gcweb!
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

i got it thanks alex!

another thing, my menu font seems to be changing on particular pages. It goes to bold. I don’t want that. Alex, any suggestions?

ThemeMakers

Hi FingerprintDesignNL,
Glad to hear you here ;)
Just checked link you provided earlier and it looks the menu items are displaying in a same manner on all pages of your website. Could you please make a screenshots of what you see and let us know what browser do you use?
FYI support for all our themes and templates is conducted through support forums where you can start a new thread about your problem and we will help you with that as soon as possible.
Regards,
Alex

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
gcweb Purchased

Hi, I have only just come across this problem… when editing a page I try to highlight some text to add a hyperlink in but for some reason the “Insert/edit link…” box shows under the transparent background? and I can’t add in a link other than doing it through the HTML editor

ThemeMakers

Hi gcweb,
With regard to URL issue we do apologize for this temporary inconvenience. We will fix this issue as soon as possible. Please follow us on Twitter or on Facebook to be always on the wave of news and updates. We inform our customers there about latest relises and versions upgrades.
Regards,
Alex

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

hello, my blog area is suppose to show some text that is in the blog before the read more text button? how do i get that to show up, ive adjusted how many letters its suppose to have, and put in a read more area but nothing shows. also i need the archive ” for the month to be removed and many just a title there. thank you http://freshvo.com/charter_business_services/?page_id=477

thanks

ThemeMakers

Hi hollysnails,
You should change your permalinks before getting all the content worked properly. Please go to wp-admin -> Settings -> Permalinks and chose you permalinks for website, then please check again and let is know if something wrong.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Sweden

I really like the theme. However before purchasing i’d like to know if its possible to halt / pause the slider. I don’t want it to change unless i click the slider and/or images under it so to speak.

//

ThemeMakers

Hi whiking,
Sure, it’s possible. There is an option on admin panel for this.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Do you have RTL design for this template ?

ThemeMakers

Hi nirsharon,
Unfortunately we don’t have it yet. We may do it in future.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Is it possible to have a direct URL for gallery categories ? (direct url for gallery—>media)

in the live demo it is not possible.

ThemeMakers

Hi nirsharon,
Sure it’s possible, but using skills as categories.
Regards,
Alex

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 2-3 years
2schaa Purchased

Hi there

I am unable to install the theme. After uploading smartit zip file to WP I get following message:

Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template.

Name Description Smart IT Template is missing.

Please advise asap.

thanks

ThemeMakers

Hi 2schaa,
That’s impossible, it seems you’re trying to upload the whole archive to your server. Please let us know your website link and all your actions listed one by one.
Regards,
Alex

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 2-3 years
2schaa Purchased

I have successfully installed the theme via ftp. Pls ignore above question.

Thanks

ThemeMakers

Glad to hear that ;)

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