68 comments found

Mariviam Purchased

dear,

can someone help me, i purcushed SmartIT theme but i cant upload it to my wordpress site – this is message that im geting

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed. thanks

ThemeMakers

Dear Mariviam,
You’ve purchased a site template which doesn’t work if you upload it to wordpress because there are static pages.
Please carefully read the description of files you’re purchasing and pay attention on a category where you are. (Please try to find the same design in wordpress category).
Regards,
Alex

ziscross Purchased

i have a problem about contact page when i submited their only show progress bar don’t have anything yet where i can fix this ?

ThemeMakers

Hi ziscross,
Could you please provide us with a link to your website? I’d suggest you to register in our support system and create a support ticket, one of our managers will get back to you shortly with a necessary solution.
Regards,
Alex

Default-user
ziscross Purchased

www.d-dmc.com/newweb

ThemeMakers

Thanks, I see your ticket. As soon as our developer test your contact form our manager will get to you with a necessary solution.

Hi guys i found some prob in fancybox in IE (navigation arrows not displayed). could u please help me? THX

ThemeMakers

Hello Alberto,
Could you please submit the problem into our support system via ticket, our guys would test it and then provide with a necessary solution.
Regards,
Alex

vcaudeli Purchased

Hello, Recently the twitter plug-in of my web not works, and I revised our demo template page and see that it doesn’t work too, what’s the problem? thanks

ThemeMakers

the main reason it stopped working because twitter has changed their api. So we’ll need some time to make it worked with it. Please subscribe to our facebook or twitter feed to be updated with any news.

Regards, Alex

Hi,

The contact form just has a progress bar and doesn’t send the email. I have changed the email address in the contact php file.

http://nationaldatasolutions.com/contacts.html

The form doesn’t seem to have an action… is this correct?

ThemeMakers

Hey Dear,

I’d suggest you to register in our support system to submit a ticket there with your question. One of us will get back to you with a necessary solution.

Regards, Alex

jubahn Purchased

The text moving on the images and on the chat image does not load on mobile phones, any idea? Thanks.

JackTM
JackTM Author Team

Please understand we are not intending on releasing the update for this template in close future so if you want us to fix it on your website you would need to provide your FTP through ticket, so for further reference if you want to get that fixed please respond through the ticket.

Regards, Jack

jubahn
jubahn Purchased

Need this fixed but cannot give you ftp access to my server, let me know what to fix to fix it asap.

JackTM
JackTM Author Team

Ok then you could reply through ticket regarding this matter to let us know you are not able to provide FTP since it was requested there, for further reference please reply through the ticket created.

Regards, Jack

Hi,

Awesome Template! I just need one thing sorted out please. Is there a way to disable the “Responsive Design” Feature? The reason Is I have removed the Search Bar and added Text Instead but the Text overflows on the Navigation on Mobile Devices plus other reasons too.

Cheers :) Have a good one!

Regards, Ifraaz

ThemeMakers

Hi Ifraaz,

Sorry for the delay in response. Unfortunately there is no option to disable it.

Regards, Alex

Default-user

Hi Alex,

Is there a way though? To remove codes of line?

Cheers!

Regards, Ifraaz

ThemeMakers

Please check the css framework styles, I wonder if you try to arrange the code in 1140 css file, you’ll reach your goal then. Try commenting out the codes in “Smaller screens” section of 1140.css file and then check.

ppollice Purchased

Hi, I am having 2 problems with this template being responsive. One is that I cannot pinch and expand my fingers to make the content larger or smaller.

The other is the carousel in the flex slider (boxes at bottom of slider with content) does not fit on a mobile device or iPad. I have a screenshot to show you, but see no where here to attach it. This is my url if you want to check it out: http://storagecontainersflorida.com/

I would appreciate your help in solving these 2 problems.

Thank you Peggy Pollice

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