ThemeSphere

ThemeSphere supports this item

Supported

1713 comments found.

HerozHSS

HerozHSS Purchased

The update and new features ????

Hi,

While we’re working towards an update, we don’t have a release date set yet. Please note that current version is fully stable and will be backward compatible with the upcoming update so if you’re waiting to start a project, you can do so right away. If you have any suggestions or feature requests, please post them in this topic at the forums.

Thanks.

haloboy

haloboy Purchased

Warm greetings!

Could you have a look of 404 ERROR issues on some sub-categories on my website please? I have activated some plug-ins as well, but still not working properly.

http://www.ccroo.net

Thank you indeed in advance.

Hey,

It looks like a permalink issue in the WordPress. Try it on a default theme like TwentyFifteen. For further support, please create a topic at our Support Forums. Our support team might ask for your login info to check your site.

Cheers.

HI,

Are you able to set a layout as follows?

3 Posts from category A, advert, another 3 Posts from category A, other content, another 3 Posts from category A without repeating the same 3 posts from category A each time..

Hey,

if you’re talking about home-page, then yes it’s kind-of possible to do so by using the “offset” feature of blocks. If you need it for categories, it will require a slight customization – our support team can guide you on it as it has been done in the past.

Cheers.

Hi

Is it possible to change the layout of the post? i.e. move image, heading, text snippet around to create custom formats that can be reused? A customised post layout.

Hi,

There are two pre-made post layouts that can be seen on the demo. While you can use the page builder to create custom pages, custom post styles requiring coding.

Thanks.

Hi

Is it possible to change site header for each category and page?

Hi,

Sorry, we don’t have such a feature.

Thanks.

Hello,

I want to buy SmartMag (http://themeforest.net/item/smartmag-responsive-retina-wordpress-magazine/6652608) theme.

I have some questions. After buying this theme I want to enable it into my main domain and in one subdomain. Is it possible?

And how long I can use this theme?

My last and very important question is: my developer has installed this premium theme in my site for free. He got this theme from internet. Everything is going fine. But site is very very slow and very important thing is: When I enable this theme my cPanel CPU usage going to be high even 80%! On the other hand I get “[an error occurred while processing this directive]” and “508 Resource Limit is reached”? I have huge disk space and bandwidth and only few visitors, maybe around 100 per day.

What is solution. I want to buy this theme if you assure me that after buying this theme I will not get this type of error or HIGH CPU Usage then I will definitely buy this theme.

Best wishes for you,

Moni

Hi Moni,

The CPU issue you’re experiencing is most likely to be related to a 3rd party plugin, modifications made by your developer, or simply bad bots attacking your site (ask your host to check your logs – or switch to a default theme for a while). That being said, we can only provide support to buyers who have purchased our theme from ThemeForest.

Thanks.

athossin

athossin Purchased

Dear sir, I had bought your theme few days ago.It’s simple awesome! Sir, I am new learner to WordPress.I have bought 6 themes from these site to learn about how professionl developer code as I want to be a professional Wordpres developer. Sir, when I am creating megamenu using your code then it shows “Fatal error: Class ‘Walker_Nav_Menu_Edit’ not found in C:\wamp\www\wordpress\wp-content\themes\testtheme\framework\menu\menu-walker-edit.php on line 3”. Sir, where can I get Walker_Nav_Menu_Edit’ class? Please help me. Thanks in advance. Arif

Hi,

Walker_Nav_Menu_Edit should exist in WordPress by default. If you’re getting that error while trying to use the theme, please create a topic at our Support Forums.

Thanks.

Is it possible to make Navigation sticky in responsive/phone mode?

Hi,

Sorry this isn’t a default feature but there’s a modification for it available at our support forums.

Cheers.

itemCH

itemCH Purchased

Hello Guys, im about to try to get some support, sadly i can’t set a Passwort for the Support “Forum”. I’m facing some Problems and i need some help.

Hey,

You can do a password reset and you will receive a new password via email. If you’re experiencing issue with that, please send us an email from this page.

Thanks.

Divites

Divites Purchased

When will the new update be launched? When updating to WordPress 4.5.2 the media gallery is not working anymore.

Thx

Johan

Hey Johan,

The current version of SmartMag (2.6.2) is fully tested and compatible with the latest WordPress. So the problem should be coming a 3rd party plugin incompatibility. Try temporarily deactivating all the non-Bunyad plugins and clear your caches.

For further support, please create a topic at our Support Forums and we’ll check it out for you.

Cheers.

Hello, I’m using the tech-theme and I have a little problem. I’m customizing the page, but I was not the buyer of smartmag, but I could give you the name..so if possible,please answer here. “The rich text – visual editor” ist not working correct. If you want to open an image from the media or insert a link, the windows oben in the BACK of the visual editor. So you almost can’t get the picture or save the link. Also you can’t move the window-frame by mouse..it’s stuck on…thanks!

Hey,

Sorry we cannot offer support to 3rd parties and support is available via our forums. For support, please ask the original buyer to create a topic at our Support Forums (or if the buyer is your client, you can ask them to share their forum account with you).

Thanks.

He will not share his account because he bought many themes for many diffrent clients…so please fix the problem, not only me will have it! Or give me an email-adress so I can send you a printscreen..

The forum account isn’t shared for other themes. It’s only for ThemeSphere. You can also ask your client to post on behalf of you. However, sorry but we can only provide support to verified buyers esp. since it’s an individual site issue rather than a general theme issue.

Thanks.

alek0s

alek0s Purchased

If I purchase the theme on as many different sites can I use it?

Hi,

Envato’s license allows you to use the theme on a single site. You may use it on multiple subdomains/sub-sections if they’re part of the same site.

Cheers.

HerozHSS

HerozHSS Purchased

In the new update does not put as many plugins

1- Bunyad Page Builder 2- Bunyad Shortcodes 3- Bunyad Widgets 4- Regenerate Thumbnails 5- Slider Revolution 6- WP Retina 2x 7- Custom Sidebars

Hi,

Only the first 2 (or 3 if you use widgets) are required. All the others are optional. If you need to learn more about whether you need those or not, please create a topic at our Support Forums.

Cheers.

Thanks friend

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