874 comments found

lidik Purchased

i have bought the theme, How can i install the slider of the home that is shown in the smartmag theme? thanks

ThemeSphere

Hey,

If you have already created your homepage, please refer to this section of docs.

If you need more help, please create a topic at our Support Forums.

Cheers.

Prodigy77 Purchased

No PSD and a $58 theme? What the hell is this?

ThemeSphere

Hello,

Sorry but this design wasn’t based entirely out of a PSD. We have followed more modern practices of designing only mockups/first version in Photoshop and the rest of it is in-browser design. if you’re interested, we can provide you with the the first version of that PSD (you can email us via our Profile) – but not sure if that will help you. Additionally, it’s a WordPress a fully functional WordPress theme so not sure why would you need the PSD.

P.S. for future reference, please have a look at “ThemeForest Files Included” to confirm if the PSD files are included. More and more themes will be moving to more modern practices in the post-PSD era.

Thanks.

h9881008 Purchased

I created a custom widget called “shop”.

How do I insert a woo commerce shop page?

ThemeSphere

Hello,

Please read here to learn about WooCommerce setup.

And please note that this isn’t the support area. Our support is offered only through Support Forums.

Thanks.

h9881008 Purchased

What is the link to main forum page?

www.domain.com/forums

Even if the page does not appear to.

ThemeSphere

Hello,

For support, please create a topic at our Support Forums.

Cheers.

h9881008 Purchased

Where can I edit the banner ads?

ThemeSphere

Hi,

It’s explained in the documentation under sections such as “Header & Logo setup”, “Sidebar & Widgets”.

And please note that this isn’t the support area. Our support is offered through Support Forums.

Thanks.

h9881008 Purchased

Where can I edit the contents of bottom?

Copyright © 2014 ThemeSphere. Powered by WordPress.

ThemeSphere

Hello,

Please check footer setup (scroll to Lower Footer) to learn about it.

Cheers.

I purchased this theme several months ago and have been very happy with the ease of use. I recently ran into a major problem and need immediate help. All of the images on my website have disappeared, and my web developers and hosting platform are telling me it is a theme issue. What has gone wrong with images? Where did they go?

To see what I am talking about, please see this page of the website: http://popwebnews.com/the-25-places-you-have-to-visit-before-you-die/

There is supposed to be images all over the website. Please help.

Best,

Alycia

ThemeSphere

Hey Alycia,

Sorry to hear about your issue. However, the issue is obviously being caused your webhost if the images randomly went missing. If they’re telling you otherwise, they have clearly lost your data. You can install and run “Regenerate Thumbnails” plugin which will regenerate the images if the original images exist. If they don’t, your host has had data corruption/data loss and you should ask them restore via backups.

If you need our help with confirming if your data exists, please create a topic at our Support Forums.

Thanks.

Default-user

You were correct. It was nothing to do with the theme. Thank you very much for your response! I love your themes and your responsiveness to my inquiries!

Hey, Pre-sales question: Is the menu limited or can you have unlimited number of sub items in it ?

Thanks, Kamil

ThemeSphere

Replied below.

Hey, Pre-sales question: Is the menu limited or can you have unlimited number of sub items in it ?

Thanks, Kamil

ThemeSphere

Hey Kamil,

There’s no restriction on number of sub-items in the drop-down menus. However, it’s not good for usability to have too many menu items.

Cheers.

Default-user

That`s great news. Thank you. Last thing by not good for usability do you mean the page load up time and stuff like that. Would it be better to keep it shorter when deciding to make a website

ThemeSphere

That was just a general recommendation as very large menus can present too many choices and confuse users.

Cheers.

Right here waiting new version :D

ThemeSphere

Hey,

The wait is going to be a little longer as we’re working harder on achieving a much more stable release. But great to hear our buyers are looking forward to newer releases.

Cheers.

tman47 Purchased

Awesome Theme!!!

I have been working as a webmaster using wordpress for several years – using and tweeking 100’s upon 100’s of themes, paid for and free.

This one is about the easiest and slickest I have used to date – especially considering all the features… the author has predicted what most people will want to change and provided an easy admin area to do so – even advance stuff.

Converted a 2 year old site in 5 minutes and it looked perfect – still some tweeking to do but the site looks good enough to leave in the mean time.

If you are looking for a mag theme, I highly recommend it. I hope to see many more themes from ThemeSphere – it is obvious he/she/they put a lot of time and effort into their theme(s).

Awesome job!!! Glad I bought it.

ThemeSphere

Always great to hear from a happy buyer. This only motivates us to work harder and to further improve the product.

Thank you for your kind words and good luck with your projects.

Hi! I love the theme already, but I’m having problems with getting the “Review” section of feature posts running as you can see in: http://themeforest.net/item/smartmag-responsive-retina-wordpress-magazine/full_screen_preview/6652608

I am able to get the transitioning slider going, but not the other side – please advise?

ThemeSphere

Hey,

Great to hear you like the theme.

The right side is part of the main slider and “Review” shown in the demo is the category label for the post shown there. Please refer to this section to learn more about it. if you scroll below, you will also learn about keeping it separate from the main slider.

If you still need help, please create a topic at our Support Forums.

Cheers.

Hello I can’t customize the theme like you show. Where can I add slider and home page blocks http://www.platinumbenefits.net/blog/
ThemeSphere

Hey,

Please refer to this part of the docs to learn to setup your home-page. Once you have setup your homepage, activate your slider. If you chose the featured posts option instead of the latest posts, you will also have to mark featured posts for the slider.

If you still need further assistance, please register and create a topic at our Support Forums.

Cheers.

Hello,

Thanks for building such an awesome theme! :) I really like it!

I’ve got one short question, the sticky header is awesome, although on mobile devices it’s a bit of a ‘screenfiller’ is it possbile to disable it mobile only?

Thanks in advance!

ThemeSphere

Hey,

Great to hear you like the theme.

Regarding your query, our support should be able to give you some Custom CSS to achieve that. Please register and create a topic at our Support Forums to get a solution from our devs.

Cheers.

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