792 comments found

gee_nzl Purchased

Hi there,

I downloaded the updated theme to update my website from the previous version of SmartMag but when I activate it all I get is a white page and I am unable to get the the dashboard again so I have to restore my website from a backup. So not sure what is happening?

Thanks, gee

ThemeSphere

Hey.

The error occurs if you do not de-activate/delete the Bunyad Widgets plugin and you’re upgrading from a version older than 1.5.0. Please follow the steps here: http://theme-sphere.com/forums/topic/updating-your-theme-to-a-new-version/

For further support, please create a topic at our Support Forums.

Thanks.

Hi there,

Purchased your themes and everything works fine except I can’t navigate the menus via mobile (Samsung Note II). Its just stated NAVIGATE and nothing happen when I touched the screen.

Is there anything I’ve missed, setting or configuration?

ThemeSphere

Hey.

If you aren’t already on the latest version (1.5.1), please upgrade by following the instructions here: http://theme-sphere.com/forums/topic/updating-your-theme-to-a-new-version/

For further support and troubleshooting, please create a topic at our Support Forums. Please provide a link to your site in a private reply while posting there.

Thanks.

Homepage loading freeze – hompage seems it is freezed before all contents are loaded on Chrome. I tried with other computer and it is same. Do you think it is related to theme? I run many WP sites, but I don’t have any issue with them at all. Please advise.

ThemeSphere

Hey.

If your text is not being displayed, this was caused by a conflict with Chrome 33 update and FitVids.js. To fix it, please upgrade to version 1.5.1: http://theme-sphere.com/forums/topic/updating-your-theme-to-a-new-version/

For further support, please create a topic at our Support Forums. Thanks.

Default-user

Thank you for the quick reply!!!

Hi there! I bought the theme to work on for a client, and it’s absolutely great! I do have a quick question though. When looking at the live preview example on Theme Forest, the header and logo image are laid out quite nicely. When I add an image to the header section, it comes out looking out of sync.

The website is http://www.getformr.com

I’m made the ad image to the pixel specs of the live preview.

Thoughts?

ThemeSphere

Hey. Glad to know you like the theme.

For the advertisement on right-side in header, simply use an “Advertisement” widget instead of the “Text” widget. It will align just like the demo then.

For further support, please create a topic at our Support Forums.

Cheers.

Default-user

Beautiful! Not sure how I missed that!

Thanks again! Awesome work.

ast0 Purchased

According to your specs, all the posts that are selected to be featured in the slidebar on the homepage shouldn’t be presented in the featured section (with 3 latest posts) just right of the slider.

Unfortunately I cannot make this happen, all of the slider featured news are also placed on the right as well. Any workaround?

ThemeSphere

Hey.

Just to clarify, the featured content area in SmartMag consists of 8 posts. 5 of these posts are displayed in the slider, while 3 of them are displayed right next to the slider in a post grid. The posts are sorted by date.

There are other options available too, which you can explore in this section: http://theme-sphere.com/smart-mag/documentation/#other-settings

If that doesn’t answer your question or for further support, please create a topic at our Support Forums.

Thanks.

Hi, I have a problem with the color of the label of the different category. I’ve change the color in the panel of the category, but nothing change. The color is always che default. I’ve no plugin installed, only the plugin required. Could you give me some adivice? Thk

Enrico

ThemeSphere

Hi. There can be a few possible reasons. If you are running an older version of SmartMag – 2 versions back, it used a CSS loading mechanism that had issues with some hosts. In that case, please upgrade: http://theme-sphere.com/forums/topic/updating-your-theme-to-a-new-version/

Second, your theme folder must be wp-content/themes/smart-mag.

If that doesn’t fix your issue and for further support, please create a topic at our Support Forums.

Thanks.

Hardly any info on the pagebuilder nor any sort of material to showcase it except for a page with 200 words. “http://theme-sphere.com/smart-mag/drag-drop-page-builder/” What does it offer compared to visual builder or is it completely stock? The changelog mentions do not give any insight. A picture speaks a thousand words.

ThemeSphere

Thanks for your input. We will update it with more screenshots and details in future. If you would like to see more screenshots, please email us through our profile and we’ll provide you with them.

perter Purchased

Great theme. Loving it so far. Quick question – Is it possible to use audio mp3=”http://xyz.com/happy.mp3” in an excerpt? I tried inserting it, but it shows just up as text.

Re: I’d like the music player to show up on the home page of my blog instead of only on the actual posts.

ThemeSphere

Hey. Glad to know you like the theme.

By default, shortcodes are always stripped from excerpts. What you need can be done though by making a custom edit.

To get the required changes, please create a topic at our Support Forums and we’ll get back to you.

Thanks.

Hi there,

I just have 2 questions. Is it possible to change the size and type of slider a the top of the website?

And is there a subscription widget for the sidebar?

Cheers Simon

ThemeSphere

Hey Simon.

1. There’s currently only one slider available by default (the one you can see on demo) but if you have some other slider plugin, we can help you with that. A few of our users had asked to make it full-width, change size and so on – the solutions are available in our private support forum.

2. The feedburner subscription example you see on demo, in the footer, can be used in sidebar as well. Additionally, any other widget provided by many other free plugins will also work.

Cheers.

What’s the easiest way to disable the lazy loading of images?

ThemeSphere

Hey.

This post on the forums have the solution you have to copy/paste in the Custom CSS via Theme Settings: http://theme-sphere.com/forums/topic/lazy-load/#post-999

For further support, please create a topic at our Support Forums.

Cheers.

Just bought this theme. It is so classy and fine. Thanks. I hope in the future you always increase the performance this theme i.e add woocommerce integration etc.

ThemeSphere

Hey. Glad to know you’re enjoying using SmartMag. Yes. There’s a long roadmap of features and improvements to be added, including woocommerce in the future.

Thanks for buying. Have a good day.

Default-user

Thank you.

O, I saw in the demo, in the post you use blockquote style. I would like to use it. Could you tell me how to make it?

Default-user

Hi Themesphere

My bad. I can solve it. Sorry bother you :)

Hello- I really like the look of your theme. The website I am creating is mostly pages. I see on your homepage that the slider and most links goes to posts. Am I able to build the look and feel you have done with just pages. Thanks!!

Default-user

Also do you include a child theme folder? Thanks

ThemeSphere

Hey.

1. By default, everything is based on posts for obvious category/post relationships of a typical magazine style site. It’s very uncommon to use pages for this purpose.

You will not be able to achieve the same home-page look using pages, by default, but you will need to edit each of the blocks used and change the query to use pages instead of posts. Also, pages do not have categorization by default so the blocks would be just listing pages by date. While we can guide you with what to edit to achieve this (as some users had already requested this for slider and for some blocks), it’s not something we would recommend. It’s better to re-analyze your options.

2. Yes, a child theme sample is included.

Thanks for your interest. Have a good day.

Default-user

Thank you

Hello, I’m very interested in the theme but I wanted to know a few things. Can the navigation bar color be changed to black and can the accent colors be made into a custom color, rather than the presets?

-Thanks Michael

ThemeSphere

Hey Michael.

Both of these settings are available via a color picker in Theme Settings. So, yes to both questions.

Cheers.

Hi! First of all, great theme!

I’m having problems with the language, I can’t translate the plural phrases, It says It has no form to complete It.

Do You have a translation to portuguese (Brazil) of this theme?

Thanks!

ThemeSphere

Hey. Glad to know you like the theme.

A few of users translated it into Spanish and Turkish but they didn’t run into any such trouble so we’ll need a little more details. Please create a topic at our Support Forums with the string/word you’re having the issue with and we’ll help you with it.

Thanks.

Default-user

Okay! Waiting for the password to be able to post there!

Hi there

How to erase the shading in feature slider? And how to set the image slider not front in the shading? I saw your demo, there is no shading and the image “blend” with the text caption.

ThemeSphere

Hey. Please create a topic at our Support Forums and we’ll assist you.

Thanks.

waouni Purchased

Hello, I bought the theme yeserday and i installed it and in installed the demo too”smartmag-sample.xml”, i see all articles but my site doesn’t look like the screeshots of the site.. Can anyone help me to add animation in the first page of site ?? Thanks

ThemeSphere

Hey. Register at our forums and check this post on what to do next: http://theme-sphere.com/forums/topic/images/#post-1218

Everything mentioned there is covered in Documentation too.

Thanks for buying. Have a good day.

Default-user
waouni Purchased

Thank you for your answer.. Il will check this post an others ;) and i my ask some other questions probably.. Love your theme and nice work ;) Cheers

Hi mate.

Love the theme, but have sme prepurchase questions. 1) How can a user which comes on the site make a review for a certain post? Does he have to login anywhere? We saw something about this in your documentation, but can’t tell how the review/rate is given. 2.) When a user leaves a comment, from where does it take its avatar? From gravatar?

THANKS!

ThemeSphere

Hey.

1. The reviews are supposed to be written by the website editors. Normal users will not be able to post reviews. You can allow them to rate (1/10) using a plugin though.

2. Yes. That’s default WordPress behavior. Comments use Gravatars.

Cheers.

Hello, why first paragraph of text of my posts is written in bigger font then the rest of the post text? I want all text to be of the same size, how can I do that?

Thanks.

ThemeSphere

Hey. That’s part of the theme design. We can guide you on how to disable it if you post it at our Forums. Please create a topic at our Support Forums.

Thanks.

I’m looking at using this theme for a Asian Pop Culture website which covers subjects like Anime, Manga, Videogames, Cosplay and Music amongst other subjects and I was wondering if it’s suitable for the subject matter if I customize it myself.

Also, are there any options in the theme itself so that if a user wanted to select another theme or change the color of the scheme itself, they can do so?

ThemeSphere

The recommended dimensions for logo are less than 300px width and 135px height. But you can use any dimensions you want. Regarding a a random logo, that won’t be a default feature but are you referring to a banner rotator? You can use existing plugins for that. But if it’s about a random logo, we can help you with it if you post it at our Support Forums.

Cheers.

Default-user

I’m referring to both a random logo and a banner rotator. It’s good to know that there are plugins available for banner rotation.

ThemeSphere

They aren’t default features. But for logo, we can suggest some edits to achieve what you want. And there are already plugins for banner rotator .

Hi again!

The site is coming along smoothly!

I found one more thing that I can’t seem to get rid of. If you looked here: http://getformr.com/running/test-3/ ... at the bottom of the post their is an “About Author” section. How do we get rid of that?

Thanks!

ThemeSphere

Hi. It’s called the “Author Box” and there’s a setting for it in Theme Settings > Page / Post Settings.

Please note that the support is handled through forums. For further support, please create a topic at our Support Forums.

Cheers.

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