209 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Spain

Hi, the Twitter Widget stopped working, it doesn’t work since some days ago… Same here in Themeforest, in the Live Preview, the Twitter Widget doesn’t work… Cus it’s a internal widget maybe there is something wrong with it in the code… Can you check it, please??? thanks ;)

WebLionMedia

Hi,

Open and edit the file ’/functions/widget-twitter.php’ and find this url:

http://twitter.com/statuses/user_timeline/

and change it with this one:

https://api.twitter.com/1/statuses/user_timeline/

Cheers, WLM

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
raph7433 Purchased

Hi,

Does anybody know if there is still support for this template ? It seems that the owner did not answer for a while…Maybe i am wrong and he answered directly by email to each person. Anyway, he did not answer mine, so if somebody can help me please, i need to solve this quickly :( My question is the one just before the last one about twitter, 2 days ago (which also interests me…)

Thank you very much,

Raph

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
raph7433 Purchased

Hi,

Typically the situation we wish it doesn’t happen when we buy a template : having no replies and no news from the owner of the template. Sorry, but we pay also for a support. i paid for a template instead of downloading a free one just for this reason, all the more that it is for a client, not for my fun….My site has to be online as soon as possible, so please help me, and i guess help those people here who don’t have answer neither (i guess)

Thx again

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
irmolab Purchased

Hi, I confirm that the Twitter Widget stopped working. Please find a solution e release a little update ;)

tnks

WebLionMedia

Hi,

Open and edit the file ’/functions/widget-twitter.php’ and find this url:

http://twitter.com/statuses/user_timeline/

and change it with this one:

https://api.twitter.com/1/statuses/user_timeline/

Cheers, WLM

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hy :) I have the problem with the contact form. When I test it, view this message: ” Error, try again later. “

Why?! Hepl me!!!!

WebLionMedia

Hi Mia,

I have checked my emails and the contact form was fixed in July. You have moved the site to another hosting or you did some changes? Please contact me to my email and I will check and will fix again.

Cheers, WLM

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi there. I’m trying to import a file DummyXML. Database type: MySQL 5.0, WordPress 3.4.2. Unfortunately, do not import the pictures, menus, posts and entries. There is no menu in the appearance. Another template works without a problem. I hope your help. My site www.brandmedia.pl

WebLionMedia

You can install a fresh site with a fresh DB and to try again. I did this more time for users and worked without problems. If you still will have problems, then contact me via form from our Profile page http://themeforest.net/user/WebLionMedia and I will help you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cabelo_de Purchased

After I installed this theme I can’t upload any image. Actually I do the upload and I can even see the thumbnail of the image on the “Library” tab. But when I apply the image in any part of the theme: Post, Header, Footer.. the image do not show up. Can you help me please? Regards;

WebLionMedia

Please, write me using the contact form in my profile. There we could take a look to this closer. Thank you.

http://themeforest.net/user/WebLionMedia#from
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
raph7433 Purchased

In my opinion, stop loosing your time posting and expecting answer. i bought this theme for someone who is building his own company. Because of the fact that the owner of the template is not answering anymore, i can’t put the website online. I f you have ever built a company, you know how bad it is, especially when you build a very small and unknown one, you put all you have in it (time, money…), and the only way to catch your first clients is to have a website. I am so disappointed for my client.

Tip for people who read this, and that i should have done first : always have a look at the comments before buying a template here, in case the owner of the template has left, leaving people in a difficult situation.

I won’t mention its name, but i bought another template for another project, and i am so glad that he answers me less that 2 hours after i send him an email / post.

Last point : maybe the owner here have some good reasons for not answering, personal troubles, i don’t know. I am angry because of the situation, not because of the guy.

Good luck anyway.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Spain

waiting 16 days here for a answer in my comment, i can see there isn’t more support from creater :(

where is the “I don’t like” button here, please?????

WebLionMedia

Hello. As I said earlier, I have moved with my family into another country. I had no internet till now. Now I’m available for support again. Please give me a few days to answer to all questions. Thank you for your patience and understanding.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
raph7433 Purchased

Hi man,

Good to hear that you’re back, even if i can’t see anywhere mentioned what you say (“As I said earlier, I have moved with my family”), i must be wrong, doesn’t matter.

In 3 weeks my client had to take decisions and make choices, so don’t waste your time on my posts, it is all done now. I just wonder if the twitter widget and the contact form are working well.

Thx for support.

WebLionMedia

Hi,

1. Open and edit the file ’/functions/widget-twitter.php’ and find this url:

http://twitter.com/statuses/user_timeline/

and change it with this one:

https://api.twitter.com/1/statuses/user_timeline/

2. The contact do not works for you? I will write an message to your email for additional details.

Cheers, WLM

Default-user
raph7433 Purchased

Hi man,

Thx for helping. I answered you email.

Thx

WebLionMedia

I have received your email. Will send an answer shortly. Regards.

Default-user
raph7433 Purchased

Hi, my site should be online this week-end, can you help me please ? I send you the informations you asked for.

Thx :)

Default-user
raph7433 Purchased

When you’ll answer me, could you also try to explain why, in the footer, the twitter widget does not work on this page ?? Whereas it works anywhere else : http://www.efdn.fr/?page_id=2 (page “A propos”). I also can’t display 5 tweets in the sidebar…Are still fixing some stuff on the twitter widget ?

Thx again :)

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
tlpe548b Purchased

Thank you for the twitter fix.

WebLionMedia

You are welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
DJStormsf Purchased

Hey, this is an utterly amazing theme you’ve got. Great work. I have it set up, and I’m trying to change some of the fonts on the home page. Where in the css would I go to do this?

WebLionMedia

Hi. The css file you can find here ’/smartvision/css/style.css’

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
pratchya Purchased

How to set up home page to multi language? I’m using qtranslate plugin to make all other page as multi language page but can’t find the way to make home page multi language

WebLionMedia

Hi. Use the plugin shortcodes in this section: http://d.pr/i/abwk

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi

Can you help the email from the contact form is not emailing, just comes up with an error at the top of the theme… any ideas??

:)

WebLionMedia

Hi, I will contact you to your email to check and to fix this issue.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

Looks like support for this theme has stopped again…...... more family issues maybe?

WebLionMedia

Please check the answer below. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

Just in case a miracle happens and some of my emails are replied to, we have another problem with the categories for the portfolio pages. They do not work, it lists some of the categories but not all and when you select a category it does not show you all the portfolio items listed under that specific category….

WebLionMedia

In this version works only one selected category for portfolio item.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
raph7433 Purchased

Hi man,

Can you at least try to solve quickly the contact form issue please ? it is the most important part of a business website…

For information, nothing happens when we click on “send”. No message displayed on the page, no message received in the mailbox. More precisely : no message and no email in the contact page, and a message but no email in the footer widget. More information in the email i sent you 2 days ago.

Thx for your help

WebLionMedia

Hi raph7433,

The problem that is in the contact page, is because of the conflict of the plugin, that you have installed “Sharebar”.

Best regards, WLM

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

Ok after having this theme now for a few months since September and receiving 0 support I am counting my losses and moving to a different theme. The contact form does not work which is preventing us from going live. The support on this theme is diabolical. I wish everyone else the best of luck with this lack of support and problematic theme. Login details to our wordpress site were sent 2 days ago and we have heard nothing back. We actually do get a success message but no emails are coming through.

WebLionMedia

I’m sorry for delay, but I have no received your log in details. Just the message that you will send them.

Best regards, WLM

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
raph7433 Purchased

Hi,

Please, i’m leaving in 2 days abroad, i will not be able to work on my client site after that. So i really need to know if the contact form will be repaired or if i have to install a plugin so that they don’t have contact form issue when i will be unavailable….

You have all the information. Anyway, you don’t need any personal information since everyone seems to have this problem…It’s like the twitter issue, everyone is concerned (i guess)

Seems that you are maybe already working on it, since the footer plugin is ok now…thx for it. Still the contact page does not work (more details in my previous messages)

Thx for your help.

WebLionMedia

Hi raph7433,

The problem that is in the contact page, is because of the conflict of the plugin, that you have installed “Sharebar”.

Best regards, WLM

Default-user
raph7433 Purchased

Part of the problem is solved, sorry…

Now it’s written “message sent successfully”, great, thx :)

...but i don’t receive the message…In order to be sure that it was not an email adress problem or hotmail servers issue, i tried to send again a message via the footer contact form, and it works, i receive the email…

Thx

Default-user
raph7433 Purchased

My fault. I should have checked the spam box before…It works fine.

Thx man, great that you solved my issue.

WebLionMedia

I’m glad that all work for you :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Ireland

Hi, I am using the FrontPage template to use my own homepage layout, however, Is there any way I can hide the Page Title above the Slider please? thanks, Peter

WebLionMedia

Hi,

Select the page template name “FrontPage” and set the option in the “Settings > Reading” to load the page as front page.

Best regards, WLM

Default-user

Thanks for your quick response WebLionMedia – I did do this however, the page title was visible above the slider – I managed to erase it by setting up another header.php for the homepage.

I have another question for you please – Is it possible to have more than 1 portfolio? I want to have a portfolio page showing maybe 4 categories and is filtered, however I would like another page to show a different type of portfolio with different categories and maybe a different layout too -Can I do this with the theme?

WebLionMedia

Create the additional page and set the portfolio page template. After this assign this portfolio page to a category in:

“SmartVision > Portfolio Settings > Assign Portfolio Page to a Category”

It is possible to display the portfolio page with all categories and with one of the selected category.

Default-user

That’s great, thanks again.

Default-user

Hi WebLionMedia, sorry to be a nuisance again, but I still haven’t resolved my portfolio issue – I need to have 2 portfolio pages – NO.1 Will be a Project Portfolio of Building developments – which won’t be filterable. I did this without any problems. NO.2 Will be a Product Portfolio for Brick which will be Filterable by Colour. No2. I did with a Parent Portfolio Category called ‘Brick’ and then Sub-categories of Colours, such as Red, Yellow, Black etc. When I goto “SmartVision > Portfolio Settings > Assign Portfolio Page to a Category” the options are – select ‘All Categories’ or a Single Category. If I select ‘Brick’ the sub-categories aren’t Filterable – Only the Filter appears if you choose ‘All Categories’ – However by doing this the ‘Project Portfolio Category’ will be visible on the Brick Portfolio Page, which I can’t have on that page. I hope this makes sense – Is there any way to hide the ‘Project Portfolio’ so it’s not visible in the filterable Portfolio Page (Brick Page)? Thanks, Peter C.

WebLionMedia

The filters appears only when are displayed the portfolio items from all categories. Others modes are not available, unfortunately.

Default-user

that’s fine thanks for getting back to me, regards, Peter

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