25 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

The main 210×260 image is elongated in both iPhone and Androids email client.

Please help.

Gifky

Hi mobileleasing,

Thanks for purchasing Smartx Mail. Make sure that while editing the template you have kept proper class assigned for this image and style attribute with it’s content. If you are sure those are correct please send me the layout you are testing to gifkynet {@} gmail.com so I can trace the issue.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dexum Purchased

Hi, I would like to ask you for a support. I have a problem with diacritics. P.e. ?,?,รก,?…(czech language). Is possible to fix it? Thank you Jay

Gifky

Hi Jay,

Thanks for purchasing Smartx Mail, please send me the newsletter HTML to gifkynet {@} gmail.com and I’ll check it.

Regards.

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 1-2 years
mtrolle Purchased

Hello

First of all your template looks really good.

Secondly I got a newb question regarding template number 6.

“How to adjust the height on the header image?”

Regards, Michael

Gifky

Hi mtrolle,

Thanks for purchasing Smartx Mail.

You can just export the image from PSD file with the height you wish (you will need to change mask and slice height) and it should work fine.

Hope that helps. Regards.

Default-user
mtrolle Purchased

It did somehow – but there is no .psd files for this one. It’s the Light Green one – number 6.

There are .psd files for all other colours. So what do I do? :))

It’s just a lot of images on this one – I tried resizing the Banner1 Image, but that didn’t help.

Thanks for the response.

Regards, Michael

Gifky

Hi Michael,

You will find the PSD file for the banner and other general elements which are the same in all colors in the “PSD” folder which is located in the main folder (before you get to choose the color folders).

Regards.

Default-user
mtrolle Purchased

SuperB! I was just a little confused, but it’s really nice working with even for total newbies like me. The mail looks so amazing now :D

Now I just got the last question: How do I send it?

Can I somehow send it through OutLook?

And can I easily upload an online version of it?

Thanks a lot for that nice work! :)) Have a great day.

Regards, Michael

Default-user
mtrolle Purchased

Well online version was easily fixed :) But how to send it, with images and stuff.

Gifky

Hi Michael,

It is not recommended to send it from Outlook. For best results it’s best to use professional email campaign services. You can start with a free account from mailchimp.com. In the help documentation file you will find steps of sending the template with Mailchimp.

Regards.

Default-user
mtrolle Purchased

Well didn’t want to use MailChimp. But it seems to have been improved a bit. But thanks for your help it’s all working perfectly now :)

Best sales to you!

Gifky

Awesome, glad everything works fine.

  • Has been a member for 0-1 years

How do you add sections onto the template? It’s only allowing me the 3 that it comes with.

Gifky

Hi Clay1103,

Please contact me via my profile contact with your purchase code of Smartx Mail (On the download page once you click on the download button you will be able to download the License certificate & purchase code).

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

Why can’t I purchase it by PalPay now?

Simon

Gifky

Hi simcao2013,

Thanks for your interest in Smartx Mail. You should be able to buy it with PayPal, if you will face any problems again please contact Envato support to get help.

Regards.

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