26 comments found

The main 210×260 image is elongated in both iPhone and Androids email client.

Please help.

Gifky
Gifky Author

Hi mobileleasing,

Thanks for purchasing Smartx Mail. Make sure that while editing the template you have kept proper class assigned for this image and style attribute with it’s content. If you are sure those are correct please send me the layout you are testing to gifkynet {@} gmail.com so I can trace the issue.

Regards.

dexum Purchased

Hi, I would like to ask you for a support. I have a problem with diacritics. P.e. ?,?,รก,?…(czech language). Is possible to fix it? Thank you Jay

Gifky
Gifky Author

Hi Jay,

Thanks for purchasing Smartx Mail, please send me the newsletter HTML to gifkynet {@} gmail.com and I’ll check it.

Regards.

mtrolle Purchased

Hello

First of all your template looks really good.

Secondly I got a newb question regarding template number 6.

“How to adjust the height on the header image?”

Regards, Michael

Gifky

Hi Michael,

It is not recommended to send it from Outlook. For best results it’s best to use professional email campaign services. You can start with a free account from mailchimp.com. In the help documentation file you will find steps of sending the template with Mailchimp.

Regards.

mtrolle

Well didn’t want to use MailChimp. But it seems to have been improved a bit. But thanks for your help it’s all working perfectly now :)

Best sales to you!

Gifky

Awesome, glad everything works fine.

How do you add sections onto the template? It’s only allowing me the 3 that it comes with.

Gifky

Hi Clay1103,

Please contact me via my profile contact with your purchase code of Smartx Mail (On the download page once you click on the download button you will be able to download the License certificate & purchase code).

Regards.

Hi

Why can’t I purchase it by PalPay now?

Simon

Gifky

Hi simcao2013,

Thanks for your interest in Smartx Mail. You should be able to buy it with PayPal, if you will face any problems again please contact Envato support to get help.

Regards.

Hi! Fantastic design. Looking to purchase the template and I am a bit new to this.

Is this compatible with mailer-lite? and is builder bundled with the template?

Thanks.

Gifky

Hi kayvow,

Thanks for your interest in Smartx Mail. According to mailerlite you can use your own HTML template so you can use any HTML email template, for the responsive templates like Smartx you just need to make sure that this service doesn’t remove a doctype declaration during sending process.

There is no template builder with this template but the code is well commented so it’s very easy to build your own layout (help documentation covers that).

Regards.

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