disgogo

disgogo supports this item

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235 comments found.

Hello, It was brought to my attention from a web developer that one is not able to click on phone my phone number and/or email address from the contacts section of my website to automatically phone or open in their email. Does this theme have those capabilities and if so, would be so kind as to send me the instructions on how to do so. I have used the contacts option that you provided in the theme to enter that information. As well as used the “contacts form 7”. Thank you for your assistance. www.simpsondesigndecor.com Dawn

I currently have version 3.9.3 of your theme on my website. is this version of your theme compatible with the 4.1.1 version of wordpress? or do you recommend that I update the current version of your theme first? thanks D.

Hello,

Yes, it’s compatible, proceed with the upgrade.

Thanks

barrow

barrow Purchased

Hi. Any chance on answer to my support post – http://support.okthemes.com/forums/topic/google-chrome-on-windows/#post-849

Thanks

barrow

barrow Purchased

Anything…anyone???

Hello,

I’m currently on vacation until Monday 27th April. I’ll respond to your support question as soon as i came back.

Thanks for understanding, Cristian

Hello,

I’m currently on vacation until Monday 27th April. I’ll respond to your support question as soon as i came back.

Thanks for understanding, Cristian

barrow

barrow Purchased

I’m having trouble getting the blog page to show excerpts of the posts as your demo. At the moment it shows the complete post content for all posts.

Hello,

To show and excerpt of the post you must make use of the Read more separator on each post. Please see here a tutorial: http://support.okthemes.com/knowledgebase/how-to-add-read-more-button-to-a-postpage/

Thanks

club44

club44 Purchased

Hi,

After updating W3 Total Cache we found a small problem in the static frown page of the site. In our front page we have 5 products in a single line. After enabling W3 Total Cache minify mode to Auto, product pics are aligning to extreme left & right go the page and creating 3 lines with 5 products and leaving a large blank space in-between. Once we remove the W3 Total Cache minify mode from Auto to Manual ..page gets fine.

Hope you understood the problem.

Thanks, Club44

club44

club44 Purchased

Hi, Waiting for your replay from a month..! Pl, support. Thanks, Club44

Hi! I want to change the link color,but i don’t know how to make it.

For example in this page http://www.cipsiapsicologos.com/ you can see the link “continue leyendo”, if you put hover the mouse, the text color change to green, I want other color, is it possible?

Hi there, as I don’t still have answer through your suport page (posted on April 27th) here’s a copy of my problem:

Hi there, I’ve just updated the theme from v.1.9 to v.2.4 and I have an issue in my home page:

Fatal error: Class ‘OAuthRequest’ not found in /wp-content/themes/smarty/lib/twitteroauth/twitteroauth/twitteroauth.php on line 178

I’ve been digging a bit in the code “/lib/twitter.php” and the class that was called “TwitterOAuth” is now called “gg_TwitterOAuth”. That seems to make it go wrong as in line 178 in /lib/twitteroauth/twitteroauth/twitteroauth.php a “OAuthRequest” class is referenced.

Please help. My website: http://jammypet.com/ (If you want to see the previous version working I backed it up here: http://christianhart.com/jammypet201504/)

P.S. I already had this error in the past (with theme version v.1.9), but I solved it by just uploading a /lib/twitteroauth/. v1.2 version which made it work.

Hello?

I took this for a test drive and found that it works fine in Chrome. In Firefox the menu becomes an “iphone” type menu not the regular menu. That makes it pretty useless as a theme.

Hello,

Thanks for this but you should not test the live preview site where i used very big images without any compression. The javascripts and css files can be easily compressed with any compression/cache plugins.

Thanks

When do you guys come back from your holiday???? Really need help with some problems in the theme!!!!

3 days with no answer!!! Come on guys I need to work! tks!

HI! I need the line on your phone is shown in the demo, on the top bar ‘Contact us at: +44 (0) 29 2341 6986.’ not disappear when mobile or small devices.How I can do?

Hi, I have a display problem on the buttons in this link: http://mailorgroup.com/categoria-prodotto/biologico/ I upgraded wordpress, plugins and theme, but the problem continues, may depend on what? Thanks in advance.

barrow

barrow Purchased

I’ve seen from you support forum that there is an update to the WPBakery Visual Composer to 4.5.2 that cures a bug in the CTA not saving the URL’s for the Voux theme, it seems that you have the same issue with this theme. Any chance we could get that same update please? I’ve not heard back from you form my post on there so I thought I’d post here.

This is pretty urgent.

Thanks

Hello barrow,

Please note that yesterday i issued an update for Smarty that has the latest version of Visual Composer. Please redownload the theme and install the new version of the plugin.

Thanks

GalloTM

GalloTM Purchased

Good afternoon my friend!

I have received an error see if you want it I known I could do to solve already updated the theme today:

http://prntscr.com/7nkybu

If ok give each slide frame reopens this :

http://prntscr.com/7nkyt6

This did not happen until about 15 days ago .

If you have any suggestions thank !

thanks

Hello,

Please install the latest version of Revolution Slider that comes in the package of the last theme update. You find it in the theme folder (/smarty/plugins).

Thanks

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