58 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
xena4635 Purchased

I’d also like to inquire as to why there does not seem to be a template for Portfolios other than Portfolio 1, your demo shows two different Portfolio layouts…yet the only option I have in the WP admin is Portfolio 1, where is 2?

There are also no Blog templates either…Blog or Blog Detail – missing completely. This is why I can’t display a blog…there is no template choices for it.

Please, I’m on a timeline and would greatly appreciate your support.

Your theme was properly installed via FTP. When I open the actual filed downloaded from Themeforest these templates are not there.

starshade

We have answered you on the support forum. Everything works fine if you read the documentation. The blog and portfolios are not templates, they are category listings. This is also explained quite well in the documentation.

xena4635
xena4635 Purchased

I asked you to please not refer me back to your documentation because it was not making sense to me, and your full reply to me on the support forum was actually a bit insulting, not sure I understand why??

I know that the blog and portfolios are not templates, but there is NO TEMPLATE PAGE to select for the BLOG OR PORTFOLIO 2…so how does one create a link to the blog from the menu??? What “PAGE” is the for the blog?? Every Page has a template attached to it, does it not? So that it knows how to display? That is what I’m talking about here, and I imported your XML dummy data and nothing but one “Sample Page” showed up, so there are no example, nothing to go by nothing to use for reference.

PLEASE help. Thanks.

xena4635
xena4635 Purchased

I see your replies on the forum now…thank you for your help. I understand now how you are not using templates for displaying the blog, but instead are adding the categories directly to the menu. This is very different from what I’m used to, but it works. Thank you and I will continue to work with you on the forum.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
xena4635 Purchased

Do you have any suggestions or advice for integrating woocommerce into this theme?

starshade

Hello,

Unfortunately, we don’t have any experience with woocommerce so far. We recommend you to hire a freelancer for this kind of request.

xena4635
xena4635 Purchased

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
xena4635 Purchased

I’m currently experiencing the same issue with Portfolio’s as mandygor.

When adding media to Portfolio using “Create Gallery” I get the same error message when clicking on images in those galleries: Image cannot be loaded. Make sure the path is correct and image exist

Something is happening when you add media gallery to portfolio, I also posted this in the forum. You already have my site login information. Thanks for your help :-)

starshade

We know what is the cause of your problem – just like the other person that had this problem you missed something when you configured the gallery(also it’s possible that the images are not at the correct location). We will login in your site and have a closer look.

xena4635
xena4635 Purchased

I greatly appreciate the help, please tell me what you find because honestly I don’t understand this. When I create the galleries, I make sure that I select “Link to Media” for each photo. Other than creating the gallery and setting what the image should link to, what other option is there for configuration? and how could my images not be in the correct location? I’m uploading them via the media uploader?

starshade

It works now. The settings were correct, but somehow the galleries were linking to attachment page instead of link to media.

We have switched the galleries settings to link to attachment page then again switch them back to link to media and everything works now. I don’t know at the moment what is the cause of this but for now it’s fixed.

xena4635
xena4635 Purchased

Oh good, then I wasn’t going nuts LOL Alright, thanks so much for looking into this for me.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi, what fonts you are using in this template?

starshade

Hello,

We only used windows fonts.

The header titles h1-h5 and body font is Georgia. H6 and certain elements such as blog post information(posted on, read more button) are using Arial.

We didn’t use any custom fonts in this theme.

Kind regards,

Goldenworks team.

Default-user

thank you. another question- i want the slider post to be without sidebar. where do i change that? the sliders do not have an option of page attribute. thank you.

starshade

The file you need to edit is either single-slider1.php or single-slider2.php, depending on what slider type you are using. Please come to our support forum ( http://goldenworks.eu/support/ ) for exact instructions about how to remove the sidebar from these files.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello. can i use the slider in a page except the hompage. i want to add a gallery to a page but i wonder if i can display the gallery like the slider?

starshade

We have answered your questions in your other post.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello. i have three questions: 1. do you know about any issues with the gallery in IE? in IE i see only the thumbnails in the gallery and not the big image above them. only in IE. 2. i have many categories in my portfolio and the filter work good on the portfolio page, but once i click on the image and the gallery opens it shows all the categories together even if i opened the gallery when i’m in one specific category. can i fix that? 3. can i use the slider in a any page or only the homepage? thank you, Nextappeal.

starshade

Hello nextappeal,

1. Yes the gallery has a small issue in ie8 that we will try to address in the near future. While you see in any internet explorer this problem, this can be easily addressed by changing the theme’s default browser mode to ie9(the browser mode is set in theme’s header but can be very easily changed so that the gallery will display fine in ie9-ie10 until we fix it for ie8).

2. Gallery filtering is done only via a jQuery effect which means that all the images from all category listings will still be available via lightbox arrows. This can be easily changed so that once you click on an image gallery, only the bigger version of that image will be available and no navigation arrows present at all in the lightbox.

3. There are 2 homepage templates that contain the slider(since there are 2 slider types, each of the 2 templates has it’s own slider). So the answer is no, the slider can’t be displayed on other pages but you have the flexibility of adding content to a homepage template: you can insert any theme elements in a homepage content and also galleries such as this one – http://localhost/wordpress_sm/?portfolio_1=a-romantic-coffee . And there is one more notable feature – you can display the whole blog section inside any of the 2 homepage templates, so you can basically have a blog page with slider if needed.

We will give you exact directions on our support forum( http://goldenworks.eu/support/ ) for points 1 & 2 if you need them. Just register and post your questions and our staff will handle it.

Kind regards,

Goldenworks team.

  • Has been a member for 3-4 years
  • Bought between 50 and 99 items

Guys,

where can i see what is new in this update? :)

starshade

The update was accepted in the middle of the night here so none of us were online to quickly edit the item description to insert the latest changes.

Now you can see the update notes here: http://themeforest.net/item/smoke-mirrors-wordpress-theme/3618648

Also, in case this kind of timing happens in the future, you can always download the latest update and open the documentation because at the end of it you will find the updates notes section.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Goodmorning, i’m still working with these theme and now i have an other little probleme… when i started to use it, the slideshow1 works well, i’ chanced the size and ok, but now… the picture doesn’t appeare how i want… there are too small and do strang things

Could you help me please?

this is the web http://www.ibericadedanza.com/

thank you!

starshade

Hello stefaniadolcini,

We can’t offer any support in cases like this because we don’t know what changes you have made to the theme.

However you can open a thread on our support forum( http://goldenworks.eu/support/ ) with your issue and our staff will write a guide about how to correctly change the width of a slider image for slideshow 1.

Kind regards,

Goldenworks team.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Do you support Google Fonts?

starshade

Hello jennifermccoy,

The theme “Smoke & Mirrors” doesn’t use any google fonts and doesn’t use google fonts. Let us know if you have more questions.

Kind regards,

Goldenworks team.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
swmfirm Purchased

Just got the theme and I choose one of your skins but i do not see it. Please help

starshade

Hello swmfirm,

For issues / questions, please come to our support forum:

http://goldenworks.eu/support/

and post a link to your site so we can have a look.

Also, make sure that you installed the theme properly on your server:

http://www.goldenworks.eu/support/topic/how-to-properly-install-your-theme-fixing-broken-themes

Kind regards,

Goldenworks team.

swmfirm

I posted a question in your support forum but no one is answering

starshade

I don’t see your question. The only questions unanswered are the “Ipad” and “Updating header content”(the second one does not concern this theme). Could you please re-post the question again ?

Also, let us know if the rest of the theme options panel work.

swmfirm

Please answer my questions in the support forum

starshade

Sorry but we don’t know WHERE your questions are. Here is our support forum:

http://goldenworks.eu/support/

We will gladly respond if you can point us to your question(s). So again, if you posted on the support forum, you can paste here the link to your question. If you didn’t post on the support forum, you can always make a new thread and post your issue(s).

Support questions are usually handled by our staff within 24 hours. Only during weekends the response may come slower, but like I said, we try to respond to everyone within 24 hours.

Kind regards,

Goldenworks team.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, can I add videos instead of photos on the front page ?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! i have 2 problem

1. i can regist to the support forumu, i can find my Item Purchase Code to create an account

2. i using portfolio 2 for a imagegallery and only it shows 12 photos and i need to put more, actually there are 21 now but i can see only the last 12….

how can i solve it?

thanks!

starshade

Please come to the support forum and post your question there by making a new thread. If you have difficulties registering, please follow these instructions:

http://www.goldenworks.eu/support/bb-plugins/ipcv/key_instructions.jpg

Also, the question about the image gallery is a bit unclear, please write a more detailed description about your issue and also post a link to your site.

Kind regards,

Goldenworks team.

Default-user

Hello, thank you for the answer but i still have problem fot the registration, It dind’t apperar the licence certificate, just the explication for the “Regular License”

starshade

Hello Stefania,

Please see here about how to download the license certificate to get the item purchase code:

http://themeforest.net/forums/thread/simple-generic-envato-purchase-code-instructions/57593?page=2

Kind regards,

Goldenworks team.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m trying to figure out how to make a multilangual site with qTranslate and Smoke&Mirors theme, but i cant can you advice. The main problem is that this code when used in portfolio category name <-:-><-:-> gets sanitized. This is what i think – can you advice

starshade

Hello woptimize,

Unfortunately we can’t be of any help here because we don’t have any experience with this plugin. Since you are referring to data sanitize, maybe it’s an issue between wordpress and qTranslate, not something related to the theme. You might also try this version:

https://github.com/not-only-code/qtranslate-slug

But again, I don’t know whether it will work or not. In regards with translation plugins, we want to make make sure that in the near future all our themes will be compatible with WPML, since it looks like that this is the most popular choice used by clients.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

My client just informed me the twitter widget is not working – how can I fix this?

starshade

Twitter widget has been fixed via update 1-2 months ago, so basically you should update the theme to the latest version. However we have an issue in the latest version with home slider 1 not working properly.

A new theme update will be sent today to fix the slider and after that it’s safe to update.

starshade

The latest version with slider fix has been accepted, so it’s safe to update.

usnraver

When I update the theme – don’t I loose all my custom work? What is the best way to update with out loosing the work I have done such as logo – colors – background to theme?

starshade

If you made changes to the theme files and install the update over the old theme files, then you will lose those changes.

In regards with logo, no that setting won’t be lost(posts, pages, categories, menu will also be kept). In regards with colors, since you most likely had to change the default skin colors, yes those will be lost. The best thing to proceed here is to save in another place your modified skin file and paste it over the one from the latest theme version.

In regards with the background, the way this works has been completely changed in version 1.4 because it didn’t stay fixed on scroll on ipads / iphones, so you will have to add it from Appearance -> Theme Options(the setting from Appearance -> Background has been removed).

Let us know if you have more questions.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Will this theme be updated for WordPress 3.6?

starshade

Hello PamelaS,

The theme is already compatible with wordpress 3.6. If by any chance you encounter an issue, please come to our support forum:

http://goldenworks.eu/support/

Kind regards,

Goldenworks team.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi I have an issue where the single portfolio 2 posts wont display. I have added the link to the site below:

http://development.hanselldesign.co.uk/brown/?portfolio2_categories=case-studies

Your help on this matter would be appreciated.

starshade

Hello Hanselldesign,

The solution for the issue you are having has been posted here:

http://www.goldenworks.eu/support/topic/slider-links-go-to-blank-page
  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 2-3 years
mgibo Purchased

Hi,

Is your theme ready to accept Wordpress 3.8.1 update ?

Thank you,

M

starshade

Hello mgibo,

Yes the theme is compatible with wordpress 3.8.1.

Kind regards,

Goldenworks team.

mgibo
mgibo Purchased

Awesome! Thank you again for the great theme, Cheers! M

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Might want to reflect that it works with WP 3.8.1 in the item details on the item front page. I had bookmarked this theme a few months ago for a possible purchase and had I not read these comments may have removed it from my bookmarks as not acceptable for purchase because it does not say WP 3.8.1 ready on item details. People often times, glance at something beautiful like this, see WP 3.5 on item details and then move on to the next one. I love the theme and has forwarded a link to my brother in law whom I will be creating a site for to see if he agrees it is perfect for him. Looking forward to a possible purchase and fun time creating with it. You’ve made a gorgeous theme.

starshade

Hello LeilasLass,

Thank you for commenting. Yes the theme is compatible with wordpress 3.8.1. We will edit the theme details to reflect this.

Kind regards,

Goldenworks team.

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