29 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

I hello i am having an issue with the Video on the page i can see it but it play when i click. Any Ideas?

Thank You in Advance

http://www.ObamaCareNow.US
simonswiss

Hi,

First of all thank you for your purchase! :-)

I have checked your website and the video “Health Reform Hits Main Street” plays fine for me.. Tested in 3 browsers and works allright.

What browser are you using?

vudugraphic

Fire Fox 24.0 on my desktop i also checked on my mobile and the video is not working on android or iphone.

vudugraphic

It works when i take it out of the Div Class for the Video Preview though

simonswiss

Your video embed URL starts with ”//www” – adding the http: to have

<iframe src="http://www...">
makes the video work. Can you confirm that?
vudugraphic

Fixed thank you for the great Customer Service! I will Rate right now.

simonswiss

Glad i could help – thanks in advance for the rating :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
cop96 Purchased

Good morning, I’m trying to install this wordpress theme but throws this error: The package Could not be installed. The theme is missing the style.css stylesheet. Can you help? thanks

simonswiss

Hello,

This is because SmoothSailing is not a WordPress theme but just an HTML template.

WordPress on ThemeForest are usually priced $35 or more. They are listed in the WordPress section – http://themeforest.net/category/wordpress

I am sorry if you got confused – I cannot issue a refund myself but you can try contact Envato support.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy

Hi Simon… loved and bought your template in a snap.

Since it is using bootstrap 3 I am trying to use Dropdown buttons without success in the Hero section. I tried also to add a dropdown js but without success… (link only for reference http://exporter.io)

can you help me? Enrico

simonswiss

Hi Enrico,

I just downloaded the last version of SmoothSailing and tried to add a dropdown button with straight copy and paste code from bootstrap documentation.

Here is the code (i have just added the btn-secondary class to the button to make it fit with the design):

<div class="dropdown">
  <a class="btn btn-large btn-secondary" data-toggle="dropdown" href="#">Dropdown trigger</a>
  <ul class="dropdown-menu" role="menu">
    <li><a role="menuitem" tabindex="-1" href="http://twitter.com/fat">Action</a></li>
    <li><a role="menuitem" tabindex="-1" href="http://twitter.com/fat">Another action</a></li>
    <li><a role="menuitem" tabindex="-1" href="http://twitter.com/fat">Something else here</a></li>
    <li class="divider" />
    <li><a role="menuitem" tabindex="-1" href="http://twitter.com/fat">Separated link</a></li>
  </ul>
</div>

It works perfectly.

Are you sure you have the HTML markup setup correctly? It looks like in your code the “li” items don’t have a link anchor tag “a”, and therefore appear white on white bg, with no linking action.

I could help you further if you open a ticket on the support forum.

Regards,

Simon

  • Won a Competition
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  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Australia
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Envato Studio (Microlancer) Beta Tester

Hi guys!

I will be on a bushwalking expedition during the next 4 days – no internet connexion, no phone reception.. Don’t expect any support during these days, but i promise i’ll respond to your questions as soon as i am back in civilisation!

Simon

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hey—great theme! Just one HUGE question…

What’s the trick in getting the tweets to display? Right out of the ZIP the current code doesn’t work. I have also tried Twitter Apps I have made and still doesn’t work. I have changed the line in /js/custom.js from “envato” to the name of my own domains/apps as well as adjusted the Twitter Keys in /assets/twitter/index.php accordingly. It appears to simply not work.

I’m thrilled with the theme otherwise! =]

simonswiss

Hi,

first of all, thank you for the kind words about the template.

Just like the contact form, you will need PHP-capable server to have the twitter feed working. If you’re working on the template locally, the tweets won’t work and keep displaying “loading tweets”.

The only thing you need to get it working is to change the username as explained in the documentation provided with the download files.

If the contact / newsletter forms are working, then the tweets should work too!

Theory9Design

Hey…thanks for the quick reply.

Forms are working, 100%. Tweets are not. How can we resolve this?

simonswiss

You need to create a twitter app to get the consumer key / secret / access token values.

If you open the index.php file in the twitter folder (that is in assets/twitter/index.php), you fill find 4 fields you need to fill up with your app’s keys.

To create a twitter app for your feed, you can visit this page: https://dev.twitter.com/apps

Once they are set up, this should start working.

Theory9Design

I have done that, it still does not work.

In /assets/twitter/index.php I changed the four keys to match my app. And in /js/custom.js I have changed the envato value to the value of the twitter account I have the app for.

The default “envato” also does not work—never did from the first day. My forms DO work, perfectly.

simonswiss

hmmm, would you mind sending me your FTP details via the support forum (private answer) or via my contact form here, so i can take a look?

simonswiss

Thank your for your e-mail.

This must be a server issue on your side, because i have copied your files on my server and out of the box, without changing anything, the twitter feed was working fine.

I have e-mailed you a link to my demo server with your template working.

Try contacting your hosting provider to see what’s going on.

Theory9Design

Thanks for looking into it. What version of PHP are you running on your server?

Theory9Design

NVM….my box WAS running PHP 4.0 (really?!?). I upgraded to PHP 5.4 and it’s working now.

Thanks for your help and patience!

simonswiss

ah, yep, 4.0 is a bit outdated :-) – glad you got it working!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Simon and congratulations for the theme, I really like it! But I’ve to ask a thing: I need to add a checkbox to the contact form (for the privacy stuff that’s mandatory to have here in Italy in contact forms) and make mandatory to tick it to send the message, how could I do it? I’ve already added the checkbox to the page, but I don’t know what to add/edit to the contact.php file (or another file) to “make” it mandatory to send the message.

Thanks in advance :)

simonswiss

You can make it mandatory in HTML by adding required="required" in the field.

I have to go now but i’ll provide a solution for the PHP file soon, so you can make a validation error message if the box isn’t checked.

simonswiss

After testing, it appears you don’t even need to touch the php files – the following HTML

<input type="checkbox" required="required" value=""> Your checkbox description

works fine. It will prevent the submit logic to happen until the checkbox is ticked.

Let me know if that works for you.

Default-user

Dear Simon, thanks for the quick answer and help, the solution you suggested works perfectly, thanks again!

simonswiss

Great, glad i could help. Enjoy the template!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi,

I would like to know how can i integrate the “Sign up to our newsletter to stay in the loop! ” to my wordpress theme http://www.befashionlike.net. I’m using mailchimp.

Best my email befashionlike@gmail.com

simonswiss

Hi,

thanks for the purchase.

Not sure what you mean with “integrating the signup to the newsletter to your WordPress Theme”.. You can integrate it with MailChimp by creating a signup form in mailchimp and wiring the SmoothSailing to this form, but i am not sure how you want to integrate it in WordPress?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hsteed Purchased

Hi Simon,

I have been trying very hard to get the dropdown action to work correctly. I have tried both the way you mentioned earlier and going through another bootstrap tutorial… however, when I add the code, I get the same result. The dropdown menu is always visible and makes the entire navbar expand to fit it. Its looks really funky and doesn’t work correctly.

simonswiss

Do you have a link to your site in development, so i can take a look?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
jllee Purchased

Hi there! I purchased this amazing template and had a couple of (hopefully) easy questions:

1 – How do I embed a Vimeo video? I’ve tried several times by pasting the entire (full) URL but it does not play. It appears to only play YouTube videos.

2 – Twitter Feed: I just created a new Twitter page for my client, but how do I get it to load + display in the dev environment (not local)?

That’s it for now. I and my client absolutely love this template! You did a great job and I look forward to seeing more of your work! :O)

simonswiss

Hi, thank you for the kind words!

1) The template demo uses a Vimeo video, so it should work fine for you. If you are testing your site locally, make sure you add the “http:?” to the embed URL in the iframe.

2) You can follow the procedure in the documentation to set up the twitter feed – you need to create a twitter App to obtain user keys (4 different keys) and set them up in the twitter config file before your feed starts working.

Obtaining these keys is a requirement by Twitter’s API. I know this is a pain but there are no workarounds.

If you send me a link to your website i will see if i can help more than just guessing what your issues are :-)

Thanks again for the purchase and the feedback!

jllee
jllee Purchased

Hi simonswiss! Thanks so much for your feedback. I will try this now and let you know how it goes! Thanks!! :)

simonswiss

Great – let me know if i can do anything else to help :-)

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