27 comments found

Do you know if the plugin Jetpack interferes with any of your plugins or code? Cheers

Tokokoo

Hi,

Can you tell me more detail, which of our plugin interferes the jetpack plugin?

ebsol Purchased

Can we have a carousel of products in a category page with its sub category products scrolling? Eg: Tv Page Have 3 rows with LCD ,LED Plasma and each have a carousel of its products. How can we do it please help.

Tokokoo

Hi,

I understand that you want to do some customizations with Snapshop you purchased from Themeforest. Currently our team is packed up with a new theme project so that we cannot help you with the request.

We have been in partnership with the great guys from Elto that will help you to customize your theme, check it out here: http://tokokoo.com/custom-theme/ Or you can use this link to contact Elto directly: https://www.elto.com/?invite=tokokoo

Thank you for being our valued customer. Have a nice day!

Sincerely, Tokokoo team

Hi, I recently bought your theme and I need to do some customizations to it; in particular, I need to hide some html blocks when catalog mode is enabled. How am I supposed to do so? I know a fast and effective way is to disable unwanted code via CSS, but I need things to be controlled directly via backend.

Thanks for your help. Cheers.

Tokokoo

Hi,

Which of HTML block you want to hide? we will consider you suggestion if it possible.

Thank You

ebsol Purchased

Hi tokokoo,

We are adding the set product image to the products but in the home page its coming really blurred. please help us.. But after going inside the image is good but not in the front pages.

Regards, Ebsol

Tokokoo

Hi,

1. Please go to Woocommerce->Settings->Product, adjust your product image size like this : http://awesomescreenshot.com/03f31xeie4

2. Install “Regenerate Plugins” and then regenerate all of your thumbnail.

Hi Again, Just wondering if you can provide the hook to remove ‘What Our Customers Said’ to our preferred text? I’ve tried various options and it’s not working. Regards Mel

Tokokoo

Hi,

For now, we can’t provide that. if you want to change these word, you change it directly from

home-featured-testimonials.php

Thank yOu

Default-user

Worked a treat this time – not sure why but before when we tried this we lost all content below featured testimonial. Happy days now though….thanks a bunch.

Tokokoo

You are welcome

Dear Sir,

How can we add multi-language selector in header (mobile web & desktop mode), Can it support qtranslate language selector?

Best Regard Kitty

Tokokoo

Hi,

1. You need to do it manually. 2. I’m not sure it will 100% compatible with qtranslate because qtranslate not yet support for custom field. and as i know qtranslate not yet compatible with wordpress 4.0.x

Thank You.

Hi There, Great theme, I have just received a notification regarding an urgent request to update the revolution slider to version 4.6.5 due to the older versions being hacked. Do you have a recommended way of doing this? Many thanks in advance. Mel

Tokokoo

Hi,

Please open new ticket at http://tokokoo.com/ticketing and request the latest version of Revolution Slider plugin there.

Thank yOu

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