95 comments found

How can I change the size of my posts when they display on the home page? I’m using the Home Page – Blog option as my static page but all of the featured images are the same size unlike the demo Home V1 – Blog sample you display. How do I replicate the exact layout you have on display for HomeV1 – Blog layout? I want the thumbnail sizes to be random.

Chimpstudio

There must be some settings issue in the back end. Please create a ticket at http://www.chimpgroup.com/support and ask them to set things right for you and resolve the issue.

Default-user

I fixed it …just had to load the default content and go from there.

Chimpstudio

Glade to see things good at your end and wishing same.

Love this theme but I can´t find a landing page in your demo as a corporate page. And I need that for a client.

Any idea? thx

Hi, I have question. Can I setup 2 different portfolio pages? I mean One portfolio page is with Black images, another one with color image.

Looks like this one: http://themeforest.net/item/snapture-photography-corporate-wordpress-theme/full_screen_preview/6676233 but separately.

Thnx for answer.

Hello! The portfolio masonry page is showing weird in Wordpress 3.9. Will there be an update to the theme for this?

Chimpstudio

We are working on the update and will release as soon as possible.

I have to admit this is not an easy theme to get used to at first. However, the customer support is brilliant – fast, helpful and efficient. Fiona helped me all the way since I first got my hands on Snapture photography until the very completion of my website.

I am generally happy with the final look of my site and delighted of the help that was provided to me. Thank You!

Chimpstudio

I am glade I have satisfied clients and good support team. I am always looking forward to make things best for my clients. Your rating will help boost our energy and image as well. You can rate us by going to your download section. Cheers :)

Hi! Great theme that I think it will fit all my needs but one? Before I buy it I would like to know if it´s possible to download images form the gallery directly through a button or link. I know this original gallery programming and it was possible, but once you integrated with your theme.. is it still posible for users to download the pic in the showing gallery mode? Thanks! Another question!, Woocommerce let me use the shop as a catalog with no payment? Thanks again :)

Chimpstudio

Please email all your requirement by using contact form on my profile. The marketing department will get back to you with quote.

Default-user

Hi!, I wrote you using the contact form several days ago but no answer..I´m not sure you have my request to make the quote. Would you write me to make sure? or should I write you the especifications to other email? Thanks!

Chimpstudio

Can you send that email again at tfsupport@chimpstudio.co.uk as I have not yet received any email so far?

Hi gays, i nned to now the fuction of api twitter to custom un my site

thx.

Chimpstudio

The function of twitter API is that it helps to fetch your Twitter activity on your site. You can create your API by going to https://dev.twitter.com/

Your ticket-support is great, really. Thank you.

Chimpstudio

I am glade to hear this, also thank you so much for your acknowledgement. I would love to see this in form of rating of the theme too. :)

Hello! I really need your help. I am a photographer and i need to fix my website asap.. :) I had the Skyfashion theme before and i buy Snapture 3 days ago. all my gallerys are gone.

- i have problems to create thumbnails (in “Grid with title”, were am i supposed to add the thumbnail image ?) - i don’t understand why my images are half cut when i use” Dragable galery” -when i put a galery in an “article” page, it makes like a “slideshow” inside the picture itself.. it looks bad.

i already wrote a ticket to the support. my page: http://www.charlottealeman.com email: charlotte.aleman@netcourrier.com

Thank you a lot :))

Chimpstudio

Please do not worry, all support agents understand technical things quite well. I just check things in order to make sure if you are getting replies. Things will be al right.

Default-user

My website is almost finished.( http://charlottealeman.com) all my question were answered by the amazing Fiona. Thank you guys !

Chimpstudio

Please do not forget to pay tribute to Fiona at Review of product by leaving rating for the theme. Cheers :)

My purchase code is not working, I need the updated version of this theme. What I can get from my account has limited options compared to the demo.

Thanks

Chimpstudio

You are most welcome. looking forward to see things fine for you as soon as possible.

Default-user

16 days and counting STILL NO SUPPORT. Ppl, please leave real reviews so customers can purchase items that fits their dead lines and needs!

Chimpstudio

Your ticket has been replied. There was some issue with ticket system and it was showing your ticket as replied already. It was a technical error. Please do pardon us.

HI, how can put into the slide a link in the image?

Please ASAP

Chimpstudio

We are handling this via blog post. Select Blog category, all images will be linked to your post.

Default-user

not if I express, in my slide from home, I need these photos click the slide to give a specific direction to go, I need it so please.

Default-user

HI--?

gzjian Purchased

Hi,

Could you help how to set up theme and let images in post can responsive ?

I can only see partial image when browse on phone or tablet.

Here is my website below

http://simple-foto.com/%E5%A9%9A%E6%94%9D-coben-particia/

Thanks.

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

Hello, is there a shortcut code I can use to get the gallery thumbnails in my page? I see you’ve got a widget for this, but I need the gallery thumbnails in my page, so need a shortcut code instead. Please advise? Thanks!

Chimpstudio

I am afraid there is no short code for gallery. You will have to follow standard procedure for this.

Hi, is your theme working with WP 3.9.1, including portfolio masonry page? Your demo is with WP 3.8.3, so I wonder if…

Chimpstudio

Yes, it is compatible with 3.9.1.

Hi, I put my site online, and I like the theme.

Thanks again, Fiona for the good and fast Ticket support.

Although I had to learn some additional programming skills to make this theme work, and it was hard to figure out, how it handles picture/photo integration.

No easy “out of the box” theme for me, but if you are willing to spent time and dig deeper, then you should be happy with it.

One thing I am not satisfied:

When I choose from the menue, the selection gets highlited – for example “portfolio”. But when I page through the portfolio itself, the highlighting on the menue dissapears, although I am still navigating inside the choosen menue section. What can I do, to make the highlite stay ? This is a main navigation issue.

best

David

www.hebenstreit-david.net

Chimpstudio

Thank you for your kind acknowledgement for support. Your suggestion has been well noted and will be deeply discussed during the update process. Thank you once again for putting your valued time to make things work.

Default-user

Don`t thank me. I am happy that I could finally realize my website with the help of your theme (usually I change my website all two years, but I will stay with this one for the next decade, I hope so). And your themes are a good value for their price, specially with your included ticket support. I have to thank you, and I am really very happy that my needs could be satisfied with your help. Keep up the good work !

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