109 comments found

Hello ! I have a new set of questions for you ;)

1) Can we have a video bg in ALL pages ? (contact, blog, pages basics, etc.). More accurately, a fixed video bg, with the content of the page wich scroll above… 2) Can we have a screenshot of the back office for the management of the video bg ? (the menu use to choose the video, with options if exist) 3) Same request for the screen of management of the text and logo which appears in the home page… 4) In the demo, the contact page has a google map. Can we replace it with a Vimeo video ?

Thanks for the answer !!

Chimpstudio

I am afraid it has not been tested specially. But all standard & quality plugins are compatible with our themes.

Default-user

In our last conversation you told me that it would be possible to set a video background on every page of snapture, but I noticed that the pages of the demo website (like the page “shortcodes”) are set on a white background! So if i want to set a video background on very pages, will it works?

Chimpstudio

No, it will be not work. You can set a full video as a bg video, but you will not be able to add more elements on this video.

Hello, Q1: I’m using home V1 and I’d like to know how to change the function of the tiles from post to video or picture as it is on the demo. Q2: Also, is there a way to have a “call for action” button directly on the tiles, like a link to a subscription page? Thanks! Q3: How can I insert a gallery into the post. Basically, I would like to have a gallery displaying as in the demo “grid gallery” when I open a post from home page.

Chimpstudio

You are required functionality in Q1 & Q2 can be achieved via code customization. It will require a bot of code work by you. For Q.3, you can create grid view gallery like our demo theme.

Hi,

Q1: I am using contact form 7 plugin but I can’t see the border on the text boxes. url:

http://www.theblueprintevents.com/wordpress/2014/09/17/contact-us/

Q2: I also want to insert a slider inside a post. In the post options I put “slider” in “Inside Post Thumbnail View” and I selected my slider. But there’s a fatal error message showing…

Thanks in advance!

Default-user

And Q3: I read that it is not possible to put an image or color as background of posts. Is it possible to customize it though?

Chimpstudio

I cannot see purchase tag against your name. Please comment from the account that you used to buy the theme.

1) Please open your theme folder & open style.css file go to line number 140 and remove this code
input{
border: medium none;
}
Your issue will be resolve.

2) Please update your theme for post options “slider”, but before updating your theme, please take the full backup of your files, folder and databases.

3) Currently we are not providing this functionality in our theme. You can hire a developer for that it’s customizing.

Hi, how can I create a “our Team” like in the demo? Thx!

Default-user

Hi, thanks for the answer. How can I use a picture that is not online?

Chimpstudio

Glade to see things good at your end. cheers :)

Hello, I would like to know if the way that are displayed photos on this page for example : http://themeforest.net/item/snapture-photography-corporate-wordpress-theme/full_screen_preview/6676233

Are optimized for SEO ? Is google robot can see the alt tag and so one ?

Thanks for you response :)

Chimpstudio

1. Yes, photos are SEO optimized. 2. Yes, Google can read alt tags.

Hello, I have a question concerning the posts in Home-V1 version: how can I have only the picture and no description at all (no post date, no title, no description etc.)? Thanks!

hi there I like the theme but would like to know more before purchase: 1.do I get to customized the logo area? (e.g. increase the size of the logo so it takes up bigger proportion etc) 2. can I just drag and adjust the box items to build home page? 3. does it has demo instalation option?

Chimpstudio

1) Yes, you can give the width and from the back-end Go to the Appearance => XCS Theme Options =>General Settings => Logo and style, from here you can set the logo width and height. 2) Through the page builder or shortcode option, you can build your home page. 3. Yes, it comes with demo xml. You can import it and make it look like demo.

Hi Chimpstudio,

I really like your theme. It got great features and reacts really snappy on my imac and pc. Unfortunately it doesn’t work so well on ipad. I tried a few and also different browsers. The side menu doesn’t close after touching the main body. And if you do manage to close the menu it is very difficult to open it up again. Its almost as if its sticky although that option is switched off. Is this something that can be fixed?

Danny

Chimpstudio

Yes, it can be fixed. Please create a ticket at Chimp Support and provide your url, login & ftp details. Issue will be seen and sorted there.

Good morning, I would like to know if it is possible on the home V1 to only have to click on the tile to open it, instead of having to click on the arrow on the bottom right of each tile? Thank you!

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

Default-user

My client lost the purchase code, I only have the transaction ID… How can I solve this? For sure the purchase has been done otherwise I couldn’t be working on this url.

Chimpstudio

He can still find the purchase coed by following this method; http://i.imgur.com/wFF7VMD.gif

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