46 comments found

atuloza Purchased

I just bought the theme and I’m not able to install it on my site..I followed the Documentation but still am not able to make it work. If you can send me detailed Documentation for the theme or Help me in installing the theme.

snstheme

Hi,

If you want to install QuickStart you can refer this video(It true with all our theme): https://www.youtube.com/watch?v=r3XcOMBU5A0

If still can’t install, please open a ticket to our ticket system, our staff will advise you

Hey Stephen, My developer emailed you today, please look into it as we have a launch next week.

I was CC’d in the email. Milind

Default-user

Hey buddy, Waiting for your reply :)

snstheme

OK, i’m consider your email. Please wait

amaurosc Purchased

Hey, I’m trying to figure out how to edit the main logo (the dmmk circle on top of the pages). Could you tell me where I can change it to my own logo?

Cheers, Adrian

Default-user
amaurosc Purchased

Hello, I have submitted ticket #985219 regarding a 404 error I get when trying to access my website from any other device and with any browser

snstheme

Hi,

We’ve replies your ticket.

Please check, thanks

Default-user
amaurosc Purchased

And I’ve replied on the ticket!

Please check, thanks

Hello, Love the theme. However, I want to do something a bit different. I like the menu for leather and plan to use that with icons, but I also want to try and use the Try Me from the t-shirt. However, when I look at the instructions for Try Me, it wants to me to use SNS MegaMenu which I already used. Also, I’m on Magento 1.9 and there are slightly different fields then in the instructions ( no Item ). It won’t let me save a new root as it keeps asking me for Parent Items * and Order Item * and they are greyed out.

Here is my screenshot of the form: http://riverroadgear.com/img/screenshot.png

snstheme

Hi,

If possible please give us a screenshot describe your issue. Please open a ticket to our ticket system: http://ticket.snstheme.com/

Thanks

LuzT Purchased

I’m having a horrible time installing this theme. I’ve followed the instructions on the documentation, but the original template keep son showing up. I’ve changed the Systems/Configuration information, even tried to do it page by page and it still doesn’t show. Thoughts?

snstheme

Hi,

- If you want to install QuickStart(contain sample data like our demo) you can refer this video: https://www.youtube.com/watch?v=r3XcOMBU5A0

- If you want to install theme for your website, please refer our document to install and setting for theme.

If still trouble please open a ticket to our ticket system, our staff will help you.

Thanks

Default-user
LuzT Purchased

Ticket created, #368038

snstheme

Hi,

Our staff have replies your ticket, please check

Thanks

Hey buddy,

Created a ticket #814083 Please check asap!

Milind

snstheme

Hi,

Our staff have replies, Please check your ticket

Thanks

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