177 comments found

BGCAP Purchased

What is SNS MegaMenu?

snstheme

Hi,

It’s module for megamenu – main menu. But at version 3.0.x we don’t use this module to make megamenu

More request support, you can open a ticket to our ticket system

Thanks

Hi, I am seeing the following error in my error log…....

ERR (3): Notice: Undefined index: max in /home/magesrss/public_html/app/code/local/Sns/Ajaxfilter/Model/Catalog/Layer.php on line 39

Can you let me know how to fix this please.

Thanks,

Steve

snstheme

Hi,

What version are you using? Please open a ticket to our ticket system: http://ticket.snstheme.com/ and give us ftp account to check

Thanks

Hi, I am also seeing the following error, which is clogging up my error file…

2014-09-11T17:20:35+00:00 ERR (3): Warning: Invalid argument supplied for foreach() in /home/magesrss/public_html/app/code/local/Sns/Ajaxcart/Block/Cart/Ajaxcart.php on line 36

Can you help me fix this please.

Thanks,

Steve

snstheme

Hi,

What version are you using? Please open a ticket to our ticket system: http://ticket.snstheme.com/ and give us ftp account to check

Thanks

I have one further issue with the Price filter/slider. When you adjust the min/max price the displayed products are not adjusted. All products are displayed and not just the products between the price options.

Please see http://srstactical.ca/all-products.html

Thanks,

Steve

snstheme

Hi,

I’ve tried and it work well, please check!

P/S: you can open a ticket to our ticket system: http://ticket.snstheme.com/ and give us describe your issue by screenshot

Thanks

BGCAP Purchased

Hello, How can images be included in each blog? Thanks

snstheme

Hi,

Please go to admin panel >> Blog >> Post >> Add or edit your post >> At here have form Content and Short Content for you enter data(text and image and …)

dung77 Purchased

Hi, I install the Quickstart package. I have one problem with the add to cart. I try to add the Virtual Product for 100$ to the cart, the symbol please wait coming and nothing happens. Site still dimmed. Your DEMO Live Preview show me the options of the products. It happens only to Products with options. Single Product there is no problem. So you have a Idea where I can fixt it on my quickstart installation?

snstheme

Hi,

Please open a ticket to our ticket system: http://ticket.snstheme.com/ and give us your uri to check

Have a nice weekend!

Default-user
dung77 Purchased

ok I fix it it was the problem with facebook

Hello, How to make to the Buy Now work on the main slider?

snstheme

Hi,

Please refer our document about this module. You can add html for it – link to product.

More request support you can open a ticket to our ticket system: http://ticket.snstheme.com

Thanks

BGCAP Purchased

Hi,

The Our Partners target does the same with any blank,self,parent or top option…all do the same, open a new page. We don’t want a link, just go to top of home page – how?

Thanks

snstheme

Hi,

What version are you using? Please read changelog.txt file

Thank

Default-user
BGCAP Purchased

I see…using Sns Nova 3.0.2 Thanks.

snstheme

Hi,

With version 3.0.x you can see version you are using via admin(go to Admin >> SNS Theme >> SNS Nova)

Have a nice weekend!

bjarkir Purchased

Hi.

i just bought your amazing Nova Theme but there is one problem. when i try to upload the .zip file this is what happens “Please try again”, failure to install .zip theme or with Quickstart.zip this happens “The package could not be installed. The theme is missing the style.css stylesheet.”

Regards Bjarki

snstheme

Hi,

I think you have misunderstood with install QuickStart. To install quickstart please refer this video: https://www.youtube.com/watch?v=r3XcOMBU5A0 – our document have mentions it.

If you still have trouble please open a ticket to our ticket system our staff will support advise you.

Thanks

Default-user
bjarkir Purchased

Hi Thanks,

I was using FileZilla to upload the theme but it still won´t work ” Nova-Theme Stylesheet is missing. ” i´m lost don´t no what to do – this video is not helping :/

snstheme

Hi,

- “Nova-Theme Stylesheet is missing” Please check premission of your hosting. And refresh/disable your cache.

If you still have trouble please open a ticket to our ticket system

Have a nice weekend!

BGCAP Purchased

Hi, What about these Blog issues?

1. When image is inserted for Short Content it does not appear and it makes the Twitter feed disappear. 2. Enable Left Menu (blog only) does not provide such menu.

Thanks :)

snstheme

Hi,

Please open a ticket to our ticket system: http://ticket.snstheme.com/ and give us your uri or a screenshot about your issue.

Have a nice weekend!

Can I upgrade directly from ver 2.0.2 to version 3.0.2 ?

Default-user

I did not add custom themes set at the product or category.

snstheme

Hi,

I think you can upgrade to version 3.0.x, It will have some issue and you need backup old code. If you have issue, please open a ticket to our ticket system, our staff will help you

Thanks

Default-user

Done successfully, thank you.

Hello,

I have SNS themes installed over here for my domain name company.

http://ihost.skybridgedomains.com/

How do you edit/remove the default text on the left under Promotions?

snstheme

Hi,

What is WHMCS? If possible please describe more cleary!

Thanks

skybridgedomains

I am trying to add product to any link eg http://ihost.skybridgedomains.com/web-hosting.html Web Hosting

There are no products matching the selection.

Why does this error keep occurring? It should be displaying the product catalogue.

snstheme

Hi,

Please check your cache and setting with your product. If still … please give me admin account to check – via our ticket system.

P/S: Don’t forget refer our document

Thanks

People who want to view SNS nova theme can do so on a live working copy over here via this link http://ihost.skybridgedomains.com/

I use the theme for my domain name company.

You have to know a lot about Magento and programming/customisation to use its full functionality. Learning it is well worth it.

Kind Regards, David G.

snstheme

Hi,

Sorry, i don’t understand your question. If possible please open a ticket to our ticket system and give us a screenshot about your desire

Thanks

enog Purchased

hi mine is with a ruge problem its not looking like the one of live demo can anyone help me

http://thebestcoin.net/magento/#
snstheme

Hi,

If you want to like our demo you can install our quickstart. P/S: dont forget refer our document, and if you have trouble please open a ticket to our ticket system.

Thanks

wowhk Purchased

We have purchase the template. Our website provides English and Chinese version. It works fine in English version. But there is a big problem on Chinese version. But you click on Add to cart button, the gray screen will keep on and will be shut down and return to the product details page. We have checked that the in json, the pdinfo is still null and pdname is normally returned. Do you know what happen? Please advise.

Thanks.

snstheme

Hi,

Please try re-index data and clear/disable cache. If it still … please open a ticket to our ticket system: http://ticket.snstheme.com/

Thanks

inthe Purchased

Hi, I have configurable products with different colours and sizes. Every simple product has his own image and the configurable product has all the images. Is it possible that the main product image automatically switches to the image associated with colour selection? For example: if the user selects colour blue, the main image displayed changes to the blue one’s (the image of the simple product in blue). Thanks!

snstheme

Hi,

Currently, SNS Nova don’t support this featured.

Thanks

After saving the changes in Magento SNS Nova administration the server is block my ip adress

Log GET: /js/sns/cookie/jquery.cookie.min.js HTTP/1.1

Message: Access denied with code 406 (phase 2). Pattern match “(?:\\b(?:(?:type\\b\\W?\\b(?:text\\b\\W?\\b(?:j(?:ava)?|ecma|vb)|application\\b\\W*?\\bx-(?:java|vb))script|c(?:opyparentfolder|reatetextrange)|get(?:special|parent)folder|iframe\\b.{0,100}?\\bsrc)\\b|on(?:(?:mo(?:use(?:o(?:ver|ut)|down|move|up)|ve)| ...” at REQUEST_FILENAME. file ”/usr/local/apache/conf/modsec2.user.conf” id “1234123404” data ”.cookie” [tag “WEB_ATTACK/XSS”]

I can not work on this template normally.

Pls Hepl!

snstheme

Hi,

Your case is strange, please open a ticket to our ticket system: http://ticket.snstheme.com/ and give us your admin account to check

Thanks

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