74 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I can’t figure out how to make the avatar icons visible in the comments section. Can you help me? Thank you!

Default-user

Sorry, wrong account, ^^U

ThemeCanon

all good

Default-user

Please, could you answer to dimarizio (the next comment)? That is the account with i bought your theme. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I can’t figure out how to make the avatar icons visible in the comments section. Can you help me? Thank you!

ThemeCanon

Hi, to add in the avatar, Open up soap/comments.php

on line 15 add
<div class="avatar">
<?php echo get_avatar($comment,$args['avatar_size']); ?>
</div>

Next on line 58 add ”’avatar_size’ => 50,” so you get the following:

wp_list_comments(array(
'avatar_size' => 50,
'max_depth' => 5,
'style' => 'ul',
'callback' => 'canon_comments',
'type' => 'all'
));

There may be some additional styling needed depending on your likes. Best to email us and I can walk you through it.

Default-user

Great. Thank you so much :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi , I am hoping you can help us resolve gallery creation issues. I am an artist and am trying to make several galleries. We want to make a grid of thumbnails like the following: http://themecanon.com/themes/?theme=Soap, with lightbox capabilities (gallery 2 style). After following the instructions in the documentation and under FAQ we ran into a number of issues including random blog images being pulled into a galleries page.

I am working with a 17 year veteran web designer (working with Wordpress since 2008) and he has never experienced such difficulty in creating a simple gallery. We are working with images in various dimensions and can’t find anywhere in your documentation how to make a grid of consistent size thumbnails like those represented on the following page:http://themecanon.com/themes/?theme=Soap (gallery 2 style).

1. Can you supply more detailed directions to create the gallery? The documentation instructions and FAQ details have been followed & tried repeatedly with less than optimum results.

2. The only other way I could utilize this theme would be to use iFrames. We have loaded in a gallery example with an iFrame but it has a grey background. The source page has no gray background. Here’s a link to the test page: http://ediemorton.com/sandbox/iframes-test/

Question 2: Why is the iFrame getting a gray background and how can that be removed?

Please note, we have spent 5 production hours just trying to make the Soap theme gallery setup work. My designer says (based on his years of experience) it simply should not be that difficult to create a basic gallery and tweak it. My whole point in buying your theme was to avoid the costs of doing R&D on these type problems.

I was so excited about this very clean and minimal theme but if it is not appropriate for an artist galleries website (image centric) then I need to find a more appropriate theme for my needs.

Thank you so much for your time,

ThemeCanon

Hi I have just replied to your support mail :) Creating a gallery is really quite simple once you get used to the workflow:

- each image in a gallery is one single post with a featured image.
- so create an post with a featured image and give it a category e.g. “My Gallery Category”
- next create a page using the Gallery page template and in Page settings select gallery style and what category to display in your gallery e.g. “My Gallery Category”.
- next include your gallery page in the menu. That should do it :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is this theme WPML compatible by chance?

ThemeCanon

Hi, this theme is not WPML compatible. But you can still make it multilingual by setting your theme up as a multisite and use (free) plugins such as Multisite Language Switcher or Multilingual Press. If WPML is a top priority for you please consider our other theme Kause which is fully WPML compatible :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, again, I created a page gallery using “gallery style 2” and got the following error: Initially, the page shows all the images whose category I have chosen to be displayed, but when I click the “All categories” link on the left, the images disappear. How I can fix this? Thanks.

ThemeCanon

Hi, it is an issue introduced by WP3.8 and the Isotope script. We have made a fix for this in our January update. Please go ahead and download the latest version of the theme to fix this issue :)

Default-user

Thanks, I managed to fix it.

Another question. Is there any way to get display the sidebar within the post? Can you reduce the text displayed for each blog post before the “read more”?

ThemeCanon

Hi, please send us a mail through the email form on our profile page – that is where we do support :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Norway

Hi! Thanks for making this awesome theme! I have some trouble getting everything to work alright. It seems the slider works fine with pictures, but on the homepage and in the blog, the pictures wont load, only gets white/transparent. When I go into the posts the pictures loads fine. What can be wrong? Thank you so much :-)

ThemeCanon

Hi, please send us a mail through the email form on our profile page – that is where we do support :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi I really like the Soap and Selfy themes I am saying towards the Selfy theme a it will suit our martial arts club better but is it possible to add some of the features from Soap such as pricing boxes, faq tabs etc?

Many thanks in advance

ThemeCanon

You may prefer to use the Soap theme if your after those features. You can achieve the same full screen slider with Soap that is in Selfy.

akira1424

Hi, thanks you I made the purchase!

Is the home page included in the demo files as per the preview?

Thanks in advance

Lee

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Easar Purchased

Dear ThemeCanon, In the Blog section with sidebar. Is it posible to remove / hide the left part of the site? (the date of posting and the comment amount)

Many thanks in advance.

ThemeCanon

Hi Easar, yes it is possible with some minor customization. Can you email us your URL through our contact form on our profile page.

Easar
Easar Purchased

Message sent! Thank you very much!

ThemeCanon

all done ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, i can’t figure out how could i remove the cmb_soap_post_settings metabox from the post editing screen.. any help? :crying:

remove_meta_box( 'cmb_soap_post_settings','post','advanced'); is not working....

Thanks!

ThemeCanon

Hi, I’m not sure I understand what exactly you need? Do you want to remove the Soap Post Settings? (If so there is a tab in upper right corner of the screen on your post editing screen called “Screen Options” this let’s you hide the Soap Post Settings). Just out of curiosity though could you tell us why you would want to do this? xD

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Ballyman Purchased

Hi I have a problem with the fonts when I change from the default page setting to one of the templates. If you look at this page – http://pix.ie/ballyman/3522264/size/800 – when I have the page default set to “Fixed width page” you can see the font is as default and as the rest of the website. However when I change the page template to “Pricing” the font changes to italics and much larger. Do you know why this is or am I doing something wrong? I would like it to remain the same as the rest of my site. My site is www.atl-photobooth.com if you need to check it. Thanks for your help.

ThemeCanon

Hi Ballyman, the theme has some style variations for each page template. The pricing page that your reference is actually functioning correctly, it is just that it wasn’t anticipated that someone would use it as you have. use the contact form on our profile page to send through your login details and I can run you through how to change this.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi

Is there a setting that alters the display size for the revolution slider on mobile devices?

I created a new slider based on your demo slides (same sizes) but on mobiles etc the slides look tiny.

www.midlandspkakickboxing.co.uk

(Domains are currently being transferred so the url may change in the browser)

Many thanks in advance

ThemeCanon

The slider in our example will scale down proportionality. Revolution slider does have settings for mobile views etc. Have a look in slider settings ;)

akira1424

Hi ThemeCanon

Thing is I edited the demo version so it kept your settings which worked fine for your slides the slides I added are exactly the same size etc as your demo slides. Could it be to do with file size?

Thanks in advance

ThemeCanon

Shouldn’t ;have anything to do with file size, although you do want optimum file size for load times. Can you send email your login details from the contact author form on our profile?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there,

Great theme, very happy so far as its so easy to use and responds very well on mobile devices!

I would like to centre the logo in the header and have tried a few different changes in the Stylesheet with no luck. Is there are CSS code I can put in to do this?

My site is www.artnet.org.au if you need to take a look.

Thanks!

ThemeCanon

Hi, in your Final Call CSS please add the following:

#header_logo {
    margin: 0 auto !important;
    position: relative;
    width: 391px;
}
.logo, #header_logo {
    display: block;
}

That should do it. If you update the size of your logo, remember to update it in the above aswell.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey guys!!

Great theme, really dig the simplicity. I was wanting to know if there was a simple way to not show the page titles on each page? It shows “Home” or “About” on those individual pages, is there a line of code I can drop in to prevent that? Or perhaps its in the settings and I’ve overlooked it?

Thank you! -Nick

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi There,

My posts are not showing up on the front page where it says “Our Latest”

Let me know where the setting is to have the posts appear on the front page.

See EyeOnMedia.com.au

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