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Hi, please help me.
I made a different homepage. now I am using it. but I wrote a array on config.php. and I want to see it on my homepage. I used to <?php echo ale_get_meta(‘test123’); ?> but it is not working. but this code is working on template-home-2.php. what is different ?
Hi, I bought Socha theme but I’d like use a Polish letters on my site. At the moment Socha theme doesn’t support extensions for latin fonts for example Oswald (this font has a extension for Polish letters). How can I change it?
I never receive mail to be in touch of the update, know I have no more support, my theme had never work in the responsive way. How I do to have the update?
Is Socha php 7 compatible?
Thanks for your help.
Hello, is there a support on this item? I posted question 5 days ago but no reply: http://alethemes.com/docs/forums/topic/column-mode-one-third-and-two-third/#post-7796
Your support is not there for more a week now I have posted a topic in your support forum bt no answer Do you realy support your theme?
Hi, i will check the issues and reply as soon as possible.
I contact you because we detected a problem of compatibility between Socha theme and WordPress.
Actually we can not manage Menues. When we select one menu to edit, it doesn’t shows us the Menu selected to add or delete pages.
If you try to select one Menu, WordPress don’t allow to edit/delete pages
I kwnow that the licence period has expired but I think that this is a bug/problem of the theme because it doesn’t allow us to edit the Menues.
That’s all, thanks.
We renew the licence 3 days ago and posted our topic issue at the support center but we continue without response about the bug of the menu at the theme.
Please we need to correct it as soon as possible.
Could you answer our topic at http://alethemes.com/docs/forums/topic/problem-with-menu-theme/
That’s all, I’ll be waiting for response.
Don’t buy this item or some other from this author.
They don’t provide technical support and if you renew a licence and you want to refund the money, Envato delete the item yo bought from the download list.
So you waste time, money and lost the item in your download list.
Hi, that issue was fixed some months ago. You should update the theme. You can also fix it by this example – step by step – http://alethemes.com/docs/admin-menu-blank-page/
Hello there, I love the look of this theme but it’s not compatible with the newest version of Wordpress 4.5.2, do you know when it will be updated if it does? Many thanks
The theme is compatible with 4.5.2
How do we use it on Wordpress, because the theme is not on Wordpress itself. What do we need to do? Many thanks
You should to use the Wordpress CMS on your hosting. https://wordpress.org/
Sorry don’t understand that, I’m new to all this, if I was to buy this theme though this page, would I be able to use it on my Wordpress site that is already made?
Hi, if you have a site on wordpress.com then not. If you have a site on your own (hosting) with the WordPress CMS then – yes.
I have a .com so it won’t work, is there anything I can do to get around this or any theme like yours? Thank you
No, all themes from this site will work only with a CMS.
as they change the admin logo size
Hi, What do you mean?
I need to send a question to support for this theme that I purchased. How do I send a question to support?
Hi, you can use our support forum if you have any issues with the theme.
How to make home page slider to slide in this carousel mode like in your theme demo? In what I got, the slider items slide only one by one, the previous and next are not visible. Any clue? Thanks
Hi, you should enable it in the page metabox options. Enable the full width slider and the left and right part will appear.
like this http://take.ms/7gbjG
Yes, I did that, but still I see only main slide, not previous and next. Any idea?
any screenshot? Use our support forum and paste a live link example. You probably did smth wrong.
I opened the thread and pasted the link to see
I do not see my thread alive, is it waiting approval?
I still do not see my topic, how long it takes to just get it approved?
it should be published automatically. Your message was marked as spam, your IP is spam blacklisted. That’s why you don’t see the message. I will published it and reply very soon
My IP? You have to be joking?
It’s not my opinion. My hosting shows it.. Your message was blacklisted. I moved it to published..
Do you do any tutorials. I am having a very difficult time making changes to my site.
Hi, do you have specific issues? contact us via the forum http://alethemes.com/docs/ and show what’s happen. Thanks.
Hello, I’ve updated to Wordpress 4.5.3 which has caused the backend admin menu widget to break (where you create your menu w/ drag and drop). It doesn’t display at all and their are errors in the console. My server error logs point me to an issue on a theme file.
Any fix for this planned? Error is “Uncaught ReferenceError: columns is not defined”
Hi, this issue was fixed some months ago. You should update the theme to last version. Also i don’t see your purchaser status. Are you a purchaser?
Great thanks, is there just a specific file that would take care of this fix? Or a few lines of code rather then doing a complete update? And yes my client purchased the theme, I’m just managing the site now.
you should update the whole theme.
Oh yeah, for sure. However the previous developer didn’t utilize a child theme very well, so was just curious if this one thing could be fixed via replacing a file or two.
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